1. Introduction
Welcome to Glowvi ("we," "us," "our"), a social networking platform designed to facilitate communication, content sharing, and social interactions among users worldwide. This Privacy Agreement ("Agreement") explains how we collect, use, store, disclose, and protect your personal information when you access or use our platform, including our mobile applications, websites, APIs, and any related services (collectively, the "Services").
By using the Services, you acknowledge that you have read, understood, and agree to the terms of this Agreement. This Agreement is incorporated into and made part of our User Agreement, and capitalized terms not defined herein shall have the meanings ascribed to them in the User Agreement. We may update this Agreement from time to time, and your continued use of the Services after such updates constitutes your acceptance of the revised Agreement.
2. Definitions
Personal Information: Any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. This includes, but is not limited to, names, email addresses, phone numbers, dates of birth, location data, IP addresses, and user content.
Usage Data: Information about how you interact with the Services, including but not limited to the features you use, the pages you visit, the time and duration of your visits, and the devices you use to access the Services.
Tracking Technologies: Small text files or similar technologies stored on your device that collect information about your use of the Services.
Third-Party Services: Websites, applications, or services operated by third parties that are linked to or integrated with the Services.
User Content: Any content you upload, post, transmit, or otherwise make available through the Services, as defined in the User Agreement.
3. Information We Collect
3.1 Information You Provide to Us
We collect personal information that you voluntarily provide to us when you use the Services, including:
Account Registration Information: When you create an account, we collect your name, email address, username, password, date of birth, and any other information you choose to provide in your profile.
User Content: Any content you post, upload, or share through the Services, including text, photos, videos, audio, and comments.
Communications: Information contained in messages you send through the Services, including to other users or to us.
Payment Information: If you subscribe to paid features, we collect payment information such as credit card numbers, billing addresses, and payment method details (processed by third-party payment processors).
Feedback and Support: Information you provide when you contact us for support, submit feedback, or participate in surveys.
3.2 Information We Collect Automatically
When you use the Services, we automatically collect certain information about your use, including:
Usage Data: Details about your interaction with the Services, such as the features you access, the content you view, the time and frequency of your use, and the links you click.
Device Information: Information about the device you use to access the Services, including the device model, operating system, unique device identifiers, network information, and browser type.
Location Data: If you enable location services, we may collect your precise geographic location. You can disable location services at any time through your device settings, but this may limit your ability to use certain location-based features.
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and other tracking technologies to collect information about your use of the Services. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve the Services. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the Services.
3.3 Information from Third Parties
We may receive personal information about you from third parties, including:
Social Media Platforms: If you log in to the Services using a social media account we may collect information from that platform in accordance with your social media privacy settings.
Third-Party Service Providers: Our service providers, such as payment processors, analytics providers, and advertising partners, may share information with us in connection with their services.
Publicly Available Sources: We may collect information about you from publicly available sources, such as social media platforms or public databases, to enhance your user experience.
4. How We Use Your Information
We use your personal information for the following purposes:
To Provide and Maintain the Services: To operate, maintain, and improve the Services, including to process your account registration, facilitate communication between users, and deliver features and functionality.
To Personalize Your Experience: To tailor the Services to your preferences, including by showing you relevant content, recommendations, and advertisements.
To Communicate with You: To send you updates, notifications, and other information about the Services, including technical notices, security alerts, and marketing communications. You can opt out of marketing communications at any time by following the instructions in the message or through your account settings.
To Enhance Security: To protect the security and integrity of the Services, detect and prevent fraud, unauthorized access, and other illegal activities.
To Conduct Research and Analysis: To understand how users interact with the Services, improve our offerings, and develop new features and services.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes, including responding to subpoenas, court orders, or other legal requests.
To Enforce Our Agreements: To enforce our User Agreement, this Privacy Agreement, and other policies, including investigating and addressing violations.
5. How We Share Your Information
We may share your personal information in the following circumstances:
With Service Providers: We share your information with third-party service providers who assist us in operating the Services, such as hosting providers, payment processors, analytics companies, and customer support providers. These service providers are contractually obligated to use your information only to provide the services we request and to protect your information with appropriate security measures.
With Other Users: Certain information, such as your username, profile picture, and public posts, may be visible to other users of the Services in accordance with your privacy settings.
For Legal Reasons: We may disclose your information if required by law, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
In Connection with a Business Transaction: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of the transaction, subject to the terms of this Agreement.
With Your Consent: We may share your information with third parties if you have given us your consent to do so.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect and analyze information about your use of the Services. Cookies help us:
Recognize you when you return to the Services.
Remember your preferences and settings.
Track your interactions with the Services to improve functionality.
Deliver targeted advertisements based on your interests.
You can manage your cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of the Services.
7. Data Retention and Deletion
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The length of time we retain your information depends on the type of information and the purposes for which we use it.
When your information is no longer needed, we will delete it or anonymize it in accordance with our data retention policies and applicable laws. You may request the deletion of your personal information by contacting us at liu1851yangyang@163.com, subject to certain exceptions required by law, such as for tax, legal, or audit purposes.
8. Your Rights and Choices
You have the following rights with respect to your personal information, subject to applicable laws:
Access: You have the right to access the personal information we collect about you. You may request a copy of your information by contacting us at liu1851yangyang@163.com.
Correction: If you believe that your personal information is inaccurate, you may request that we correct it by updating your account settings or contacting us.
Deletion: You may request the deletion of your personal information, subject to certain exceptions, by contacting us or through your account settings.
Restriction of Processing: You may request that we restrict the processing of your personal information in certain circumstances, such as if you contest the accuracy of the information.
Data Portability: You may request a copy of your personal information in a structured, machine-readable format, or ask us to transfer it to another controller, where technically feasible.
Opt-Out of Marketing: You may opt out of receiving marketing communications from us by following the instructions in the message or through your account settings.
Withdraw Consent: If we rely on your consent to process your information, you may withdraw your consent at any time, although this may affect your ability to use certain features of the Services.
To exercise these rights, please contact us atliu1851yangyang@163.com. We may require additional information to verify your identity before processing your request.
9. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Technical safeguards, such as encryption, firewalls, and secure socket layer (SSL) technology.
Administrative safeguards, such as access controls, employee training, and regular security audits.
Physical safeguards, such as secure data storage facilities.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the security of your account credentials, and you should notify us immediately of any unauthorized access to your account.
10. Children's Privacy
The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information as soon as possible. If you believe that we have collected information from a child under 13, please contact us at liu1851yangyang@163.com.
For children between the ages of 13 and 18 (or the age of majority in their jurisdiction), we require parental or guardian consent to use the Services, as described in our User Agreement. Parents and guardians may review, correct, or delete their child's personal information by contacting us.
11. Third-Party Services
The Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Agreement does not apply to such third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
Our Services may also include social plugins or other features provided by third parties. These features may collect information about you, including your IP address and the page you are visiting, and may set cookies to enable their functionality. Your interaction with these features is governed by the privacy policy of the third party providing them.
12. International Data Transfers
We take steps to ensure that your information is protected in accordance with this Agreement, including by entering into data transfer agreements with our service providers that comply with applicable laws, such as the EU Standard Contractual Clauses or other recognized mechanisms for cross-border data transfers.
13. Changes to This Privacy Agreement
We may update this Privacy Agreement from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Effective Date" at the top of this page and provide notice to you through the Services, via email, or other reasonable means.
Your continued use of the Services after the effective date of the revised Agreement constitutes your acceptance of the changes. We encourage you to review this Agreement periodically to stay informed about how we are protecting your information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Agreement or our privacy practices, please contact us at:
Glowvi Inc.
Email: liu1851yangyang@163.com
15. Additional Provisions for EU/EEA Users
For users located in the European Union (EU) or European Economic Area (EEA), the following provisions apply:
Data Controller:Glowvi Inc. is the data controller responsible for the processing of your personal information.
Legal Basis for Processing: We process your information based on the following legal bases:
Performance of a contract: To provide the Services to you, including processing your account registration and facilitating user interactions.
Legitimate interests: To improve the Services, enhance security, and communicate with you about updates and offers, provided our interests do not override your fundamights and freedoms.
Consent: For certain processing activities, such as targeted advertising, where we have obtained your explicit consent.
Legal obligation: To comply with applicable laws and regulations.
Right to Lodge a Complaint: If you are dissatisfied with our handling of your personal information, you have the right to lodge a complaint with a supervisory authority in your country of residence.
16. Additional Provisions for California Users
For users located in California, the following provisions apply pursuant to the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Categories of Personal Information Collected: We collect the following categories of personal information, as defined by the CCPA/CPRA: identifiers, personal information categories listed in the California Customer Records statute, internet or other electronic network activity information, geolocation data, sensory data, and professional or employment-related information.
Sources of Information: We collect personal information from the categories of sources described in Section 3 of this Agreement.
Business Purposes for Collection: We collect and use personal information for the business purposes described in Section 4 of this Agreement.
Disclosure of Information: We disclose personal information to the categories of third parties described in Section 5 of this Agreement for business purposes.
Right to Opt-Out of Sale: Under the CCPA/CPRA, a "sale" of personal information includes sharing personal information for monetary consideration. We do not sell your personal information, but if we do in the future, you will have the right to opt out of such sales.To make such a request, please contact us at liu1851yangyang@163.com.
17. General Provisions
Entire Agreement: This Privacy Agreement constitutes the entire agreement between you and Glowvi with respect to the collection, use, and disclosure of your personal information.
Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Waiver: Our failure to enforce any provision of this Agreement shall not constitute a waiver of such provision.
Assignment: We may assign this Agreement to a third party in connection with a merger, acquisition, or sale of assets, but any such assignment shall be subject to the terms of this Agreement. You may not assign this Agreement without our prior written consent.
By using the Services, you acknowledge that you have read and understood this Privacy Agreement and agree to its terms.