Privacy Policy
This privacy policy applies to Glow.ai (hereby referred to as "Application") for mobile devices that was created by Glow.ai (hereby referred to as "Service Provider") as a free service.
⚠️ IMPORTANT NOTICE
We do not offer medical advice. Any and all recommendations should be viewed as suggestions. Please consult with a professional and do your own research. Your safety is our priority!
The Application collects information when you download and use it. This information may include:
Your device's Internet Protocol address (IP address)
The pages of the Application that you visit
Time and date of your visits
Time spent on various features
The operating system of your mobile device
Account information necessary for app functionality
Skin analysis data and images (when provided by user)
The Application includes in-app purchase options for users to unlock premium features or support the app’s development.
Transactions are processed securely through Google Play Store or Apple App Store.
Payment details are handled by these platforms and are subject to their privacy policies.
The Service Provider uses the collected information to:
Provide personalized skincare recommendations
Deliver AI-powered skin analysis
Offer 24/7 beauty coach assistance
Improve the Application and user experience
Send important notifications
Send promotional updates (with user consent)
We work with the following third-party services:
Google Play Services
Apple App Store (for iOS users)
Analytics providers
Each third-party service provider has their own Privacy Policy about handling data. Users are encouraged to review these policies on the respective platforms.
The Service Provider will retain user data for:
Active accounts: Duration of account activity plus 30 days
Inactive accounts: Up to 12 months
Marketing preferences: Until user opts out
To request data deletion, contact us at mallik.puranjan@gmail.com. Please note that some information may be retained for legal compliance.
The Application does not address anyone under the age of 13. We do not knowingly:
Collect information from children under 13
Market to children under 13
If we discover that a child under 13 has provided personal information, we will delete it immediately. Parents who believe their child has provided personal information should contact us at mallik.puranjan@gmail.com.
We implement appropriate security measures to protect your information:
Encryption of data in transit and at rest
Regular security audits
Limited employee access to user data
Secure data storage and transmission
Protection of uploaded skin analysis images
This Privacy Policy may be updated periodically. We will notify users of any material changes via:
Email notification
In-app notification
Update on this page
Continued use of the Application after changes constitutes acceptance of the updated policy.
Users have the right to:
Access their personal data
Correct inaccurate data
Request data deletion
Opt-out of marketing communications
Export their data
Delete their account
For privacy-related questions or concerns, contact us at:
Email: mallik.puranjan@gmail.com
Address: New Delhi
Support: [soon->]
This privacy policy is effective as of 2024-11-15
By using the Application, you consent to this Privacy Policy and our processing of your information as described herein. You acknowledge that any skincare recommendations are suggestions only and should not be considered medical advice. Always consult with healthcare professionals for medical concerns.