It could be the case as you say but still you can test if the globalprotect options will not terminate the RDP "User Switch Tunnel Rename Timeout" also check if this option is enabled "Enforce GlobalProtect for Network Access" as if the VPN is not up the globalprotect will block any connections till the VPN us up and this caused me a lot of issues in past. Outside of that maybe raise a support case.

Also maybe check the split-tunnel option in the globalprotect configuration as the below article seems to match in some way your issue "Why Does a Local Client Device Break RDP Connection to Cloud-VM Platform when Connecting to a GlobalProtect Gateway?":


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configuring fixed ip address for globalprotect client is not as strightforward as documentation says. on windows there is no PrefferedIP, there is something similar to PreferredIP_acc89d3b1a6892f5cf1c75c1be67b39 - suffix is random and can change with time.

When you want to pre-deploy a client certificate to an endpoint for certificate-based authentication, you can copy the certificate to the endpoint and import it for use by the GlobalProtect app. Use the globalprotect import-certificate --location command to import the certificate on the endpoint. When prompted you must supply the certificate password.

Use the globalprotect remove-user command to clear the credentials used to authenticate with the portal and gateways. After you confirm that the GlobalProtect app should clear your credentials, the GlobalProtect app disconnects the tunnel and then requires you to enter your credentials the next time you connect.

Use the globalprotect resubmit-hip command to resubmit information about the endpoint to the gateway. This is useful in cases where HIP-based security policy prevents users from accessing resources because it allows the user to fix the compliance issue on the endpoint and then resubmit the HIP.

Use the globalprotect launch-ui command to display the system tray icon on your desktop, or on our Redhat7 machines you can find the launcher under Applications/Internet as shown below:

Use the globalprotect collect-logs command to enable the GlobalProtect app for Linux to package these logs and other useful information. You can then use the logs to troubleshoot issues or forward them to a Support engineer for expert analysis.

Then, in a terminal, run the following as root (replace USERNAME with your university login): 

sudo openconnect --protocol=gp globalprotect.soton.ac.uk -u USERNAME --csd-wrapper=/usr/lib/ openconnect/hipreport.sh 2351a5e196

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