While existing data can inform many decisions, truly assessing an affected community's sentiments and needs can require an on-the-ground approach. Consider conducting a Rapid Community Analysis (RCA). During an RCA, you will:
Get statistical data about the population and demographics
Conduct interviews, listening sessions, online surveys, and social listening tools
Summarize findings: what’s working well, a list of challenges/concerns
Develop recommendations and prioritize by impact
Community resilience is an affected community's ability to persevere and recover from a disaster. The RAND Corporation produced a roadmap that identifies important elements of community resilience and suggests a list of strengthening exercises for building resilience. Read Building Community Resilience to Disasters: A Way Forward to Enhance National Security.
Addressing affected communities' privacy concerns thoughtfully, including by working with their personal data appropriately, can help build the trust needed for an effective emergency response.