Last updated: February 31, 2025

OhMyChat: PRO AI Chatbot (“the App”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

OhMyChat does not require account registration to use the core features.

We may collect personal information only when you voluntarily provide it, such as:

• Email address when contacting us for support or feedback
• Information included in messages or inquiries sent to our support team
• Content you enter into the AI chat interface (questions, prompts, or messages)

1.2 Information Collected Automatically

To operate and improve the App, we may automatically collect limited non-personal data such as:

• Device information (device model, operating system version, language, screen size)
• App usage data (features used, interaction with AI chat)
• Crash logs and diagnostic information for bug fixing and performance improvement
• Advertising identifiers such as Google Advertising ID (if ads are enabled)

This information is used only to improve the stability and functionality of the App.

1.3 AI Chat Content

When you interact with the AI chatbot, the text or voice prompts you provide may be processed by AI services to generate responses.

Important notes:

• AI chat prompts are processed to generate responses in real time
• We do not use your conversations to personally identify you
• Conversations may be temporarily stored to maintain chat history and improve the experience
• You may delete your chat history at any time within the App

2. Advertising & Third-Party Services

The App may use third-party services such as:

• Google AdMob (for advertisements)
• Analytics or crash reporting services

These services may collect limited information including:

• Advertising ID
• Device information
• Approximate location derived from IP address
• App usage statistics

These data are used for:

• Advertising personalization
• Fraud prevention
• Performance analytics

Learn more:

Google Privacy Policy
https://policies.google.com/privacy

Google AdMob Partners
https://support.google.com/admob/answer/9012903

You can control ad personalization in your device’s advertising settings.

3. Legal Basis for Processing (GDPR / UK GDPR)

Where applicable, we process personal data based on the following legal grounds:

• Consent – when you allow permissions or interact with AI services
• Legitimate interests – to maintain and improve the App
• Legal obligations – when required by applicable laws

You may revoke permissions at any time through your device settings.

4. How We Use Information

We use the collected information to:

• Provide AI chatbot responses and conversational features
• Improve AI performance and app functionality
• Analyze app usage and improve user experience
• Fix bugs and ensure application stability
• Provide customer support
• Display advertisements (if applicable)

We do not sell or rent your personal data to third parties.

5. Data Sharing

We may share limited data only in the following circumstances:

• Service providers or SDK partners (analytics, ads, AI processing) strictly for app functionality
• Legal compliance if required by law or legal process
• Business transfers such as mergers, acquisitions, or asset sales

We do not share personal conversations for marketing purposes.

6. Data Retention

Data retention depends on the type of information:

• Chat history may be stored locally on your device or within the App until deleted by the user
• Diagnostic and crash logs are retained temporarily for troubleshooting
• Advertising-related data follows the policies of third-party providers

7. Data Security

We implement reasonable security measures to protect user information.

However, no method of electronic storage or transmission is completely secure.
We recommend keeping your device updated and using secure network connections.

8. Children's Privacy

OhMyChat is not intended for children under 13 years old (or the minimum legal age in your region).

We do not knowingly collect personal information from children.
If you believe that a child has provided personal information, please contact us so we can remove it.

9. Your Rights & Choices

Depending on your region, you may have the right to:

• Access your personal data
• Request correction or deletion of information
• Withdraw consent for data processing
• Opt out of personalized advertising
• Request data portability or restriction

To exercise these rights, please contact us.

📧 support@tomodev.vn

10. International Data Transfers

Your information may be processed on servers located outside your country.

We take reasonable measures to ensure that all data transfers comply with applicable data protection laws.

11. Third-Party Links

The App may contain advertisements or links to third-party websites or services.

We are not responsible for the privacy practices of these external services.
Please review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be reflected by updating the “Last updated” date at the top of this document.

Significant updates may also be communicated through the App.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Tomodev JSC

📧 Email: support@tomodev.vn