George & Swift House's

Noticeboard

About this noticeboard

You can find details about current repairs and issues, recent estate inspections and estate care here, using the menu above.

If you have any feedback about this noticeboard, please email your property manager, Jarek Stepien at jstepien@lqgroup.org.uk

Announcements

Announcement: Caretaking services update

Date 20 March 2020

Coronavirus Update - Caretaking Service

· During the current coronavirus situation, L&Q will continue to provide a caretaking service where possible.

· Like the rest of the country we are having to deal with staffing issues and cleaning supplies.

· In your blocks we will be concentrating our efforts on “Hot spots” like lifts, handrails, push buttons, doors and bin areas as best we can. This may mean a reduction of services in other communal areas

· Updates on our service will be placed in your block if there are any changes due to circumstances beyond our control. We are following government advice for the safety of our staff and yourselves.

Thank you for your co-operation during this time

Caretaking Service

London and Quadrant

Announcement: 1-23 George House

Date 11 March 2020

The RHS lift is currently not working. Our contractor Omega City Lifts will attend under: AM/4423783 within 24 hours.

Announcement: Announcement for ground floor flats at Swift House

Date 26 February 2020

25th February 2020

Dear Resident,

We are writing to advise you on the continued planned improvement works to the communal heating system at Swift House. You may have noticed that works have been ongoing within the communal court yard entrance to Swift House which shall be completed in the next few weeks.

As these works progress, all ground floor residents such as yourself will have been contacted by your Property Manager. This is to arrange access for Bouygues to assess new internal pipe connections. We would like to thank you for your cooperation to date and if you have not been contacted please give us a call on 0300 456 9998 to arrange an appointment.

The next stage of this work is the installation of new underground pipework at the rear of Swift House. Please be advised that for health and safety requirements we will be restricting access to your rear amenity space. During this time your garden space will not be accessible and safety hoarding’s will be placed in front of your rear door to prevent accidental access.

We would like to give you this opportunity to remove and store any personal belongings currently situated in your garden space. From the week commencing 02/03/2020 access will be restricted and BYUK will relocate and store any remaining items in the small compound at the end of Swift House.

Thank you for your continued cooperation and patience during these works and please do not hesitate to get in touch should you have any queries.

Yours Faithfully

L&Q Energy Team

0300 456 9998 ext 3131

L&QEnergy@lqgroup.org.uk

Announcement: Jet washing of the wall fence and railings

Date 7 February 2020

We will be jet washing the stone wall and fencing outside George House today. We apologise for any inconvenience this may cause.

Announcement: Letter regarding items in communal hallways, balconies and rear gardens.

Date 7 February 2020

Dear Resident,

I am writing to all residents to alert and request your co-operation with a number of issues on the estate.

Items in the communal hallway

We are increasingly finding personal items in the communal hallways such as bikes, rubbish bags, etc. I would like to take this opportinuty to remind you of L&Q Zero Tolerance policy prohibiting storage of personal items in the communal hallway. This is to ensure that the escape routs are unobstructed and hazard free in case of an emergency. This policy also covers door mats. Should any items are found in the communal hallways, a Tort notice will be served and the offending items removed.

Balconies

Following a Fire Safety review of the balconies, L&Q has decided not to replace the balcony decking as it poses a low fire safety risk. In order to ensure that the risk stays low, we request that you do not store any flammable items on the balconies (i.e. wooden chairs or tables, furniture, non compliant storage boxes, etc). Should you have any flammable items on your balcony, we request you removed these by 17 February 2020. L&Q has provided a skip for residents to use free of charge, available between 14 -16 February 2020 for you to use for disposal of these items.

Rear gardens and porches

Its noted that numerous residents have a lot of personal items in their rear garden and porches on the street level. Many of these items appear to be unwanted or damaged. Any unwanted items/waste that you wish to dispose, you can use also our skip between 14 -16 February 2020.

Skip use

The skip can be used only for items stored on balconies, rear gardens or porches. In order to gain access to the skip, please contact one of the fire marshalls. Please note, we can not accept any electrical items, chemicals or asbestos.

If you have any further questions, please contact me on the number below.

Yours’s sincerely,

Jarek Stepien

Property Manager

0300 456 9998, ext. 6402

Announcement: Letter regarding pipework replacement

Date 5 February 2020

We have now distributed an update letter regarding the above. Please see a copy of the letter below:

31^st January 2020

Dear Resident,

We are writing to advise you on continuing and planned improvement works to your communal heating system. We appreciate system outages and leaks cause resident’s frustration and can only apologies for the ongoing issues that have been suffered. We are now in a position where work on the buried pipework and connections to Swift House has taken a step forward. Working with our contracting partners BYUK and Uponor preliminary work has now started to risers and the within the Court Yard entrance.

This work will include the installation of new buried pipework and internal works to the wider system. Access will be required in communal parts of the building with individual residents being contacted separately where individual access to your dwelling maybe required.

Swift House External & Internal Works

Buried pipework replacement works are now able to start as scaffolding has come down to the rear of Swift House. When excavation works begin we will have to restrict access to the rear court yards of Swift House individual residents will be notified prior to this coming into place and arrangements will be made for the storage of external personal property.

Internal works have initially begun to risers within Swift House and there will be a period of minor builders works as a new pipe system is installed. We apologies for any disturbance caused during this time. Some access will be required to a small number of individual apartments these residents will be notified as this is required. Appendix A provides a series of drawings for the planned external piperoutes.

House

Some These works are intended to address issues with underground pipe leaks across the system which have historically affected both Blocks. For transparency this work will be carried out by our contractors BYUK and Uponor. The programme of work is being updated and will be made available to residents as it is finalised we currently expect the full progamme of works to be completed by the middle of May 2020.

Development Wide Works

We are aware of the ongoing leaks to corridor and riser pipework across the development and the frustration the resultant outages have caused to residents. As such we are in the process of surveying these points of failure to install new isolation valves so that when an issue does arise the system can be isolated and dealt with locally rather than causing a whole system outage.

If you have any questions regarding these works please do contact us. We will also endeavour to communicate any updates to residents as these work progress.

Yours’s Sincerely

L&Q Group

0300 456 9998

Info@lqgroup.org.uk

Announcement: George House

Date 5 February 2020

The heating pipe leak at George House has been resolved last night and the system is back up and running. If you experience any supply issues please contact our L&Q Energy on 03330033733 or email landqenergy@lqgroup.org.uk.

Announcement: George and Swift House

Date 4 February 2020

Some resident may experience low water pressure or lack of supply. Our contractor, OCO, is en route to investigate and rectify this issue. We apologise for any inconvenience this is causing.

Announcement: Lack of heating or hot water

Date 30 January 2020

We are aware that some residents continue to experience heating and hot water supply issues. If you need to report a new repair or enquire regarding an existing repair please contact our L&Q Energy on 03330033733 or email landqenergy@lqgroup.org.uk.

Announcement: Program update

Date 17 January 2019

Swift House

Complete cladding works including entrances canopies by mid of February 2020, clear scaffold by the 3^rd week Feb. This is apart from the scaffold section erected for Bouygues work on terracotta tiled façade on Swift House (West elevation)

George House

Complete cladding works including entrances canopies by end of February 2020, clear scaffold by the 1^st week March.

Sun screens

Complete the sun screen installation for both Georg and Swift house by the end of January , sign off by 1^st week Feb. We currently have block 1-23 George House to finish off. The rest of the sun screens are in place.

Site clearance

Complete reinstatement of garden gates and site clearance by the end of March.

Lobby roofs

We have today started on the remedial work to the lobby roof at 53-63 Swift House. The work will last for a maximum of 1 week. As the scaffold is struck, the remaining roofs will be done progressively. We anticipate to finish all the lobby roofs by end of March. Once this work is completed we will be able to address all the water damage done to the lobbies and bin stores.

Swift House – pipework replacement

This work has already started and surveys are being carried out. We will be starting building work in block 1-17 Swift House next week in preparation for new pipe work connections.

Railings

I am arranging for the railings to be repainted and we anticipate to start this work at the beginning of February (weather permitting)

Concrete planter at the back of George House

Our mobile Caretaking team will attend on 23 January to clear the weeds from the planter at the back of George House. Ground floor flats in George House have been made aware of this.

I am aware that many residents still have issues with hot water and/or heating. Should this be the case please contact our L&Q Energy on 03330033733.

Announcement: 1-23 George House

Date 14 January 2019

Our contractor Omega City Lifts will attend within 24 hours under ref AM/4353345 to rectify the lift issue. We apologise for any inconvenience caused.

Announcement:Swift House

Date 10 January 2019

In order to improve the heating and hot water services to Swift House we will be replacing the main supply pipes located at the back of the block. We aim to start this work in w/c 13 January 2020.

The initial works will start in the lobby of 1-17 Swift House. We are required to remove part of the lobby ceiling to enable us to install new supply pipes in the ceiling void. The newly installed pipes will eventually replace the existing riser set up at the base of each building core in Swift House. During the works in the lobby we anticipate some noise disruption caused by drilling and general building work. However, access to the building will be unaffected.

In preparation for the supply pipe replacement we will install temporary pipe work which will continue to supply hot water and heating to the flats. Once the underground pipes are replaced we will be able to confirm the connection date. The new system will require to be flushed once connected. During this work we will have to restrict access to the rear gardens.

During the initial work we do not expect any planned shutdowns. However, these will be necessary as the work progresses. We will advise you on any planned shutdowns in advance. In addition, we will shortly provide you with a works schedule and estimated completion date, once this is confirmed with our contractor.

These works are being carried out to address the root cause of the recent and historical issues associated with the heating system which have been caused by underground pipe leaks and poor water quality due to ingress. We appreciate that these works will cause disruption to the heat supply at Swift House but are confident that these works will address the core issues and minimise the risk of regular outages of the primary system.

Anyone wanting to discuss the works can call us or join us at the next residents meeting scheduled for the 11^th of February.