Effective Date: Dec 3, 2024
We take your privacy and the security of your information very seriously. We're committed to carefully handling, protecting, and using your personal information responsibly.
This Privacy Policy (the "Policy") explains what information we, along with our partners and subsidiaries (collectively "we," "us," or "our"), collect when you use any of our mobile apps available for download on the Google Play Store (the "Service"). It also tells you how we use and protect your information.
What Information We Collect
We may collect and process the following information when you use our Services:
Information You Provide:
Contact information: This may include any information you provide when filling out forms on our apps or contacting us directly.
App usage data: This includes information about how you use our apps, such as the features you access, the content you view, and your interactions with other users.
Device data: This includes information about your device, such as your IP address, operating system, browser type, and device model.
Cookies: We use cookies, which are small files stored on your device, to collect information about your general internet usage and preferences. This helps us improve our Service and provide a more personalized experience. You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our Services.
Information from Other Sources:
Advertisers: Our advertisers may also use cookies or other tracking technologies to collect information about your activity on our Services. We have no control over these third-party technologies.
Please note that we only collect information that is necessary to provide and improve our Services. We do not collect any sensitive personal information, such as your health information or financial data.
How We Use Your Information
We use your information to personalize your experience, respond to your needs and support requests, and improve our Services. This includes:
Tailoring the app to your preferences: Based on your usage data, we can recommend features you might enjoy, personalize content you see, and make the app easier for you to use.
Identifying areas for improvement: We analyze app usage data to find out which features are most popular, fix any bugs you encounter, and develop new features you'll love.
Providing efficient support: We use your contact information to respond to your questions, address any concerns you have, and offer personalized assistance.
We take the security of your information seriously and use industry-standard measures to protect it from unauthorized access, use, or disclosure.
How We Protect Your Information
We take the security of your personal information very seriously. We use a variety of industry-standard security measures to protect it, including:
Secure servers: All data is transmitted and stored on secure servers protected by firewalls and other security measures.
Encryption: Sensitive information, such as credit card details, is encrypted using Secure Socket Layer (SSL) technology before it's transmitted over the internet.
Access controls: Only authorized personnel with special access rights have access to your personal information. They are required to keep this information confidential.
Regular updates: We continually update our security measures to stay ahead of evolving threats.
Cookies and Similar Technologies
We use cookies and similar technologies, like small files stored on your device, to remember your preferences, improve your experience on our Services, and understand how users interact with them. Here's how we use these technologies:
Remember your preferences: We use cookies to keep track of things like your preferred language, dark mode settings, and other customization options.
Analyze how users interact with the app: This helps us identify areas for improvement, such as features that are popular or bugs that need fixing.
Deliver targeted advertising: We may use cookies from third-party partners to show you ads that are relevant to your interests.
You can control how cookies are used on your device through your browser settings. You can choose to accept all cookies, reject all cookies, or be notified when a cookie is being set. However, please note that disabling cookies may affect your ability to use some features of our Services.
Important Permissions We Request
To give you the best possible experience, we may need your permission for certain features. You can always choose to decline or revoke permissions later through your app settings.
Basic Functionality:
access the device camera to capture photos or videos
record audio using the device's microphone
control the device's vibration function for notifications or alerts
Network and Connection:
check whether the device has an internet connection and its type
access the internet to send and receive data from servers
view information about Wi-Fi connections
enable or disable Wi-Fi and connect to or disconnect from Wi-Fi networks
Location:
access the device's approximate location (based on cell tower or Wi-Fi data)
access the device's precise location (using GPS)
- access the device's location in the background to access and update your location and to notify you about your friends' movements, even when the app is not actively running or visible to you
Installation and Update:
get information about how the app was installed (e.g., through a direct link or a referral campaign)
Notification:
display notifications in the notification bar
Other:
receive push notifications through Google Cloud Messaging
run a service in the foreground that is constantly visible to the user through a notification
start automatically when the device boots up
access information about the phone's state
prevent the device from going to sleep while performing specific tasks
access the Google Advertising ID
prevent other apps from sending broadcasts to the app's dynamic receivers
Sharing Your Information with Others
In our commitment to transparency and clarity regarding your data, it's crucial to provide a comprehensive understanding of how third-party processing influences the information you share with us. This section delves into the intricacies of third-party Software Development Kits (SDKs) and their pivotal role in data collection.
As we explore the detailed practices surrounding this process, it's essential to acknowledge that the policies governing such data fall under the purview of the respective SDK providers. We, as a service provider, lack direct control over their procedures.
These third parties encompass monetization partners like Adcolony, Applovin, Google AdMob, Inmobi, ironSource, Max, Mintegral, Pangle, Tapjoy, TopOn, Tradplus, Unity, Vungle, among others. Additionally, analytical tools partners such as Adjust, Google Analytics, and Google Firebase are included. The privacy policies for the aforementioned platforms are linked below:
Analytics
Google Analytics & Firebase
Advertising
Applovin
Google AdMob
ironSource
Mintegral
Vungle
We may also share your information in the following situations:
As required by law: If we're legally obligated to do so, such as responding to a court order or complying with regulatory requirements.
To protect our app and users: If we believe it's necessary to protect the safety and security of our app or other users, to prevent fraud, or to address technical issues.
For non-personal information: We may share non-identifiable information about user activity with other parties for research, marketing, or other purposes. This information cannot be used to identify you personally.
GDPR Privacy
Legal Basis for Processing Personal Information under GDPR
We process your personal information for various reasons allowed by the General Data Protection Regulation (GDPR):
To comply with legal requirements: We may need your information for things like taxes or fraud prevention.
To protect your vital interests: This could involve situations like safeguarding your health or safety in an emergency.
For legitimate business interests: We use your data for purposes like improving our app, personalizing your experience, and providing relevant support. We always balance these interests with your privacy rights.
Your Rights under GDPR
You have control over your personal information and can exercise these rights under GDPR:
Access: See and request updates or deletions of your data.
Correction: Fix any inaccurate or incomplete information about you.
Objection: Opt-out of specific data processing, especially for marketing purposes.
Erasure: Request the removal of your data if there's no valid reason for us to keep it.
Data Portability: Receive your data in a machine-readable format to transfer it to another service.
Withdrawal of Consent: You can withdraw your consent for specific data uses, and we'll explain any limitations caused by doing so.
Exercising Your GDPR Data Protection Rights
You can exercise these rights by contacting us using the provided contact information. We may request identity verification before responding. We'll try our best to answer your requests promptly and within the legal timeframe.
CCPA Privacy
Key Rights for California Residents
Right to Know: You have the right to know what personal information we collect about you, why we collect it, and who we share it with. You can request a copy of this information at any time.
Right to Opt-Out of Sale: You can tell us not to "sell" your personal information to third parties. This includes information shared for advertising purposes.
Right to Deletion: You can ask us to delete personal information we've collected about you in the past 12 months, with some exceptions.
Right to Non-Discrimination: You have the right not to be treated differently for exercising your CCPA rights.
How to Exercise Your Rights
Contact Us: You can reach us by email, phone, or by visiting our "Do Not Sell My Personal Information" page.
We'll Respond Within 45 Days: We'll work to respond to your request within 45 days, with a possible extension if needed.
Opting Out of Interest-Based Advertising
On Android: Find the "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" setting in your device's settings.
On iOS: Enable the "Limit Ad Tracking" setting.
Controlling Location Information
Adjust Preferences on Your Device: You can manage how your device shares location information in your device's settings.
Do Not Track Policy
We Don't Respond to Do Not Track Signals: Our service doesn't currently respond to Do Not Track requests from your browser.
Third-Party Website Tracking: Some third-party websites may track your activity. You can often opt out of this tracking in your browser's settings.
California Privacy Rights for Minors (Under 18):
Request Removal of Posted Content: If you're under 18 and a registered user of our service, you can request removal of content you've publicly posted.
Contact Us: Reach out to us using the provided contact information.
Note: Removal may not always be possible or complete due to legal or technical limitations.
Children's Privacy
Our Service is designed for users aged 13 and above. We take children's privacy seriously and do not actively target them in our website or marketing efforts. If you are a parent or guardian and believe your child has provided us with any information, please contact us using the provided contact information. We will promptly remove any such information upon verification.
Your Consent
By using our Services, you agree to the terms of this Privacy Policy. This helps us provide and improve our Services while respecting your privacy. You can always review, update, or delete your information, or withdraw your consent at any time through your app settings or by contacting us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or available technologies. We will always post the updated version on this page and update the "Effective Date" at the top. Please note that continued use of our Services after the updated Privacy Policy takes effect constitutes your acceptance of the revised terms.
Contact Us
If you have inquiries regarding specific data practices, your rights, or any aspect of our Privacy Policy, please feel free to contact us via email at: help@trendcleanapp.com