Privacy Policy

Geeta Ecommerce Platform
(Apps Covered: Geeta Ecommerce, Geeta Ecommerce Seller, Geeta Ecommerce Admin)

Contact Email: geetaphotonagda56@gmail.com

Effective Date: July 11, 2026

Geeta Ecommerce is committed to protecting the privacy and security of its users, sellers, business partners, and administrators. This Privacy Policy explains how we collect, use, store, and protect information when you use our applications and services.

By accessing or using any Geeta Ecommerce application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Applications Covered

This Privacy Policy applies to:

• Geeta Ecommerce (Customer/User App)

• Geeta Ecommerce Seller (Seller/Vendor App)

• Geeta Ecommerce Admin (Admin Management App)

2. Information We Collect

Personal Information

Depending on your role, we may collect:

• Full Name

• Mobile Number

• Email Address

• Profile Photo

• Business Name

• Store Information

• Delivery Address

• Billing Address

Seller Information

For sellers and vendors, we may collect:

• Store Name

• Business Address

• Product Information

• Bank Account Details (for settlements)

• Tax Information (if applicable)

• Business Documents uploaded by the seller

Admin Information

For authorized administrators and staff:

• Name

• Email Address

• Mobile Number

• Login Credentials

• Activity Logs

• Management Actions performed within the platform

Device Information

We may automatically collect:

• Device Model

• Operating System

• Device Identifier

• App Version

• IP Address

• Browser Information

• Crash Logs and Diagnostics

Location Information

With permission, we may collect location data to:

• Enable delivery-related services

• Display location-based content

• Manage deliveries

• Verify service availability

• Improve operational efficiency

Location access can be disabled through device settings.

3. How We Use Information

We use information to:

• Create and manage accounts

• Process orders and transactions

• Manage seller stores and product listings

• Verify seller information

• Provide customer support

• Manage platform operations

• Track and fulfill deliveries

• Process refunds and returns

• Improve app functionality

• Detect fraud and abuse

• Ensure platform security

• Comply with legal requirements

4. Seller and Vendor Data

Seller information is used for:

• Store management

• Product publishing

• Order processing

• Seller verification

• Payment settlements

• Business analytics

• Customer communication related to orders

Seller information may be visible to customers where necessary for order fulfillment.

5. Admin Data Usage

Administrator accounts are used solely for platform management and operational purposes.

Administrative activities may be logged for:

• Security monitoring

• Fraud prevention

• Performance tracking

• Operational auditing

6. Payments

Payments are processed through trusted third-party payment providers.

Geeta Ecommerce does not store:

• Credit Card Numbers

• Debit Card Numbers

• CVV Information

• UPI PINs

• Internet Banking Passwords

Payment providers process transactions according to their own privacy and security standards.

7. Information Sharing

We do not sell personal information.

Information may be shared with:

• Payment Gateway Providers

• Delivery Partners

• Cloud Hosting Providers

• Technical Service Providers

• Customer Support Providers

• Legal Authorities when required by law

Information is shared only as necessary for providing services and operating the platform.

8. Data Security

We implement reasonable security measures to protect information against:

• Unauthorized access

• Data loss

• Misuse

• Alteration

• Disclosure

While we strive to protect data, no electronic transmission or storage system can be guaranteed to be 100% secure.

9. Data Retention

We retain information only as long as necessary to:

• Provide services

• Maintain transaction records

• Resolve disputes

• Meet legal and regulatory obligations

• Prevent fraud and abuse

Data may be deleted or anonymized when no longer required.

10. Notifications

Users may receive notifications regarding:

• Order Updates

• Delivery Status

• Seller Activities

• Account Alerts

• Platform Announcements

• Promotional Offers

• Security Notifications

Users may manage notification preferences through device settings where applicable.

11. User Rights

You may have the right to:

• Access your information

• Update account information

• Correct inaccurate data

• Delete your account

• Request data removal

• Withdraw permissions

• Contact support regarding privacy concerns

Requests may be reviewed and processed in accordance with applicable laws.

12. Children's Privacy

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

13. Third-Party Services

The platform may use third-party services including:

• Payment Processors

• Cloud Storage Providers

• Analytics Services

• Mapping Services

• Push Notification Services

• Customer Support Tools

These services operate under their own privacy policies.

14. Cookies and Analytics

We may use analytics technologies to:

• Improve user experience

• Monitor app performance

• Understand platform usage

• Enhance security and reliability

Collected analytics data may be aggregated and anonymized.

15. Account Deletion

Users, sellers, and administrators may request account deletion by contacting:

geetaphotonagda56@gmail.com

Certain information may be retained where required for legal, security, accounting, or operational purposes.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published within the application or through official communication channels.

Continued use of the platform after updates indicates acceptance of the revised policy.

17. Contact Us

For privacy-related questions or requests, contact:

Geeta Ecommerce Platform

Email: geetaphotonagda56@gmail.com

By using Geeta Ecommerce, Geeta Ecommerce Seller, or Geeta Ecommerce Admin, you acknowledge and agree to this Privacy Policy.