This Privacy Policy describes how GeekyChat collects, uses, stores, and discloses your personal data when you use our Service.
1. Information We Collect
Account Information: name, email address, phone number, billing details.
Messaging & Campaign Data: number of messages sent, recipients, timestamps, metrics.
Technical & Device Data: IP address, device type, browser version, operating system, API usage logs.
2. How We Use Your Information
To deliver, operate, and maintain the Service.
To process payments, manage subscriptions, and billing.
To personalize user experience and provide analytics.
To send important communications (e.g. updates, notices, support).
To enforce our policies and comply with laws.
3. Data Storage & Security
We adopt industry-standard security measures — encryption, access controls, firewalls — to protect your data. However, no transmission or storage system is 100% secure.
4. Data Sharing & Third Parties
We do not sell your personal data. We may share data with third-party service providers (e.g. payment processors, hosting, analytics) under confidentiality obligations and only to provide the Service.
5. Opt-In / Consent / Messaging Compliance
Since GeekyChat enables messaging to users, you must ensure all message recipients have given valid consent / opted in. We are not responsible if you send messages in violation of applicable laws or WhatsApp policies.
6. Cookies & Tracking
We may use cookies, web beacons, and analytics tools to monitor usage, site performance, and retain preferences. You may choose to disable cookies, though this may limit features.
7. Retention of Data
We retain your personal data as long as necessary to provide the Service, fulfill obligations, resolve disputes, or comply with legal requirements.
8. Children’s Privacy
The Service is not intended for children under 18. We do not knowingly collect personal data from minors.