Greetings!
I'm Ganna Mryglo, a Business Analyst, Data Analyst, and IT Consultant. My interests are broad, ranging from strategic business networking to immersing myself in new technologies and mastering programming languages. When I'm not focused on tech, you'll find me indulging my love for travel and the great outdoors.
From a young age, I've been captivated by the inner workings of computer systems and the pursuit of more intelligent ways to solve problems. My career path has seen a fascinating evolution, starting as a technical translator and moving into IT recruitment, which provided me with invaluable exposure to the domain of software development and support. This journey solidified my passion: being directly involved in the creation of new technologies. Consequently, my roles within software development projects have been quite varied, encompassing Software Tester, IT Business Analyst, Data Analyst, and Project Delivery Manager.
I offer over 10 years of experience as a Business Systems Analyst and Data Analyst, marked by strong proficiency in:
Client & stakeholder engagement: Forging strong partnerships to accurately pinpoint business requirements and deliver high-impact technical solutions that align perfectly with business goals.
Full lifecycle project leadership: Spearheading project execution from concept to Production Support across the SDLC, adept at proposing viable alternatives and driving critical decisions.
Proactive problem resolution: A proven track record of troubleshooting technical issues, leading to proactive identification and swift resolution.
Multilingual environment proficiency: Extensive working experience in both English and French-speaking professional settings.
Areas of Expertise:
IT Business Analysis and Data Analysis,
Investment and commercial Banking,
Digital media (Web frontend and backend, CMS, streaming),
Requirements elicitation and management,
Writing documentation (process and use case diagrams, business and functional specifications, design mockups, requirements traceability matrices),
Testing (end-to-end, acceptance, performance, smoke),
Conduct demo and training subject matter experts (SME),
Go-live support and production tickets analysis,
Intelligent automation (IA), robotics process automation (RPA), machine learning (ML),
Design user interface (UI) and user experience (UX).
Enterprise systems:
Pega BPM,
WorkFusion (WF) - Control Tower, Workspace.
Methodologies and frameworks:
Agile (Scrum, Kanban),
Waterfall.
Wireframes and visualization:
MS Visio,
Balsamiq Mockups,
Tableau,
Google Analytics,
Enterprise Architect,
UML,
Draw.io (diagrams.net),
Miro.
Databases and DB management systems:
SQL,
MongoDB,
ElasticSearch.
Code editors/IDE:
WorkFusion RPA Express,
Visual Studio Code.
Programming languages:
CSS (Bootstrap),
HTML,
Python,
JavaScript.
Data structures:
JSON,
XML.
Project tracking:
Atlassian (Jira, Confluence),
Collabnet,
HP ALM QC,
MS Project,
SmartSheet.
Office:
MS Office (Excel, Word, Outlook, PowerPoint, Skype, etc.),
Google suite,
Open Office,
IBM Lotus Notes.
Senior Business Analyst
CBC/Radio-Canada
Dec 2020 – present
Eliciting and validating requirements with the project stakeholders;
Providing expert recommendations on existing system functionalities and constraints;
Consulting on the best business and technical solutions in accordance with the organisation's objectives and key results (OKR);
Developing detailed and engaging project documentation, including process diagrams, system taxonomy, user stories, acceptance criteria and conditions of satisfaction (COS);
Collaborating with development team to validate the solutions;
Skills Used: Scrum, G-Suite, Draw.io (diagrams.net), PowerPoint, Confluence, Jira, Content Management System (CMS), ElasticSearch, CSS.
Projects:
Development and evolution of the Mordu.ca gourmet platform;
Technological migration of the digital media platform;
Infrastructure modernization;
Development of a COE (Centre of Excellence) for the Business Analysis practice.
ML Data Analyst, Business Systems Analyst
Excelian Canada: Luxoft Financial Services
Jan 2018 – Dec 2019
Conveyed expert recommendations for applying Intelligent Automation in an ongoing and prospect projects basing on in-depth analysis of client's (commercial bank ) business processes and objectives;
Implemented thorough data analysis which output had laid a foundation for implementing RPA and ML;
Developed WF WorkSpace UI that met client expectations, by elaborating a UX Design and co-implementing the customized UI;
Prepared detailed project documentation and performed series of SME trainings and Knowledge Transfer sessions to DevOps team, which ensured comprehensive internal product usage and support;
Collaborated with colleagues and investigated technical challenges, which resulted in early resolution of issues;
Skills Used: Scrum, Excel, Visio, Balsamiq, PowerPoint, IA, RPA, ML, Tableau, UX/UI, JSON, XML, CSS, HTML, Confluence, Jira, Pega.
Projects:
Robotics Process Automation (RPA) and Machine Learning (ML) on WorkFusion platform for Scotiabank, Toronto;
Pre-sale: Estates Vetting (RPA); Procurement contracts reconciliation (ML); STR Filing (RPA and ML); Capital Markets portfolio Collateral Management system (Cloud Computing).
Delivery Project Manager, Business Systems Analyst
Luxoft Holding Inc.
Jan 2012 – Dec 2017
Partnered with client (investment bank) and effectively collaborated with stakeholders, which resulted in accurate identification of business needs and delivery of robust technical solutions meeting business expectations;
Led project implementation from discussion phase, throughout the SDLC and up to the production support by contributing to defining sound alternatives and facilitating decisionmaking;
Managed requirements, by eliciting, documenting, testing and tracing requirements and related issues;
Ensured effective functional requirements implementation in timely manner and conforming to SDLC by managing team workload, planning releases, coordinating delivery with adjacent departments and vendors;
Supported User Acceptance Testing by contributing to project test documentation and testing, as well as timely addressing raised issues and providing comprehensive feedback;
Certified correct output of a trade classification engine for a Capital Markets regulatory reporting system by analysing and matching the input data (CSV) and the database landing (SQL queries) with the reports generated;
Skills Used: Waterfall, Scrum, Excel, Visio, Balsamiq, PowerPoint, Oracle SQL, MS Access, Pega, Jira, ALM, Collabnet, Confluence, UML, XML, HTML, JSON.
Projects:
Global Client Onboarding system (KYC, security background checks, Client Lifecycle Management, Upstream Regulatory Reporting, MIS) for Deutsche Bank in New York and London;
MIS design and implementation (Oracle DB), design proof of concept of visualization tool (Tableau) based on downstream reports (Informatica) for Deutsche Bank in New York and London;
Design and development of a Capital Markets clients’ regulatory classification mechanism (Dodd Frank, EMIR, MiFID, FATCA) based on downstream Markit ISDA DF Protocol Agreements for Deutsche Bank NY and London;
Board of Directors business analytics dashboard system for Deutsche Bank NY.
Corporate HR Recruiter
IT&T Consulting
Dec 2006 – Dec 2011
Analysed data of domestic and foreign job markets for trends in salaries, specialists’ experience and willingness to relocate;
Conceptualized design for internal candidates management system by acting as BA, supported it’s in-house implementation by performing acceptance testing and SME training;
Actively recruited talented IT specialists by promoting company image, researching, headhunting, interviewing, ensuring background checks and hiring;
Formulated internal HR procedures and practices: new hires onboarding, probation period follow ups and day-to-day support, trainings plans and compensations, employees yearly evaluation;
Managed team of recruiters by ensuring recruitment plans and strategies, reporting on recruitment metrics;
Launched and gradually upgraded comprehensive large-scale database of qualified candidates by accumulating prospect profiles and thoroughly documenting contact outcomes, feedback and the made agreements;
Skills Used: Excel, PowerPoint, Jira, Confluence.
Projects:
Game developers (Java) and 3D artists research, evaluation and hiring as part of Monte Cristo partnership;
Optics Engineering (perfume bottle robotics recognition design) and Software development team (C/C++) research and hiring for Dior outsourcing project
Banking overseas software development team (Java) research, evaluation and hiring for outsourcing projects;
Mobile (iOS) overseas software development team research, evaluation and hiring for outsourcing projects;
Network engineering and support team (CISCO) research and hiring for outstaffing and servicing purpose.
Corporate Interpreter
Arcom Architecture and Engineering
Jul 2003 – Oct 2006
Performed professional French-English-Russian written and oral translations;
Managed documentation flow for complex large scale commercial and industrial projects;
Skills Used: Excel, PowerPoint.
Certified ML Data Analyst: Machine Learning | WorkFusion Automation Academy | Mar 2019
Certified Scrum Master | SCRUMstudy | Mar 2020
SQL: Data Reporting and Analysis | LinkedIn Learning | Apr 2020
Tableau Essential Training | LinkedIn Learning | Mar 2020
Learning Python | LinkedIn Learning | Feb 2020
Requirements Elicitation for Business Analysts | LinkedIn Learning (IIBA Endorsed Course) | Feb 2020
Business Analysis Foundations: Competencies | LinkedIn Learning (IIBA Endorsed Course) | Jan 2020
Introduction to CSS | LinkedIn Learning | Jan 2020
Building Bot tasks with RPA Express: Intelligent Automation | WorkFusion Automation Academy | Apr 2019
Master, Economics and Management of Personnel | Academy of Personnel Management, Ukraine
Master, Linguistics and Technical Interpreting | National Technical University of Ukraine
English – Fluent;
French – Fluent;
Ukrainian – Native;
Russian – Native.