Privacy Policy – Galkayo Express
Privacy Policy – Galkayo Express
Last updated: 30 September 2026
Galkayo Express ("we", "us") runs the Galkayo Express mobile app and the website adeeg.uk. This policy explains what information we collect, why we collect it, and your choices.
1. Information we collect Account information Your phone number, used to sign in with a one-time SMS code. Your name and any profile details you choose to add. Orders The products you order, delivery area and address, phone number and payment reference (Golis or Hormuud mobile money).
We do not collect or store card or bank details. Location Customers: when you place an order, we use your device location to deliver it to you. Delivery drivers: while a driver is online, the app collects the driver's location, also when the app is closed or not in use, so customers and the shop can see where their delivery is and the driver can receive nearby orders. This stops as soon as the driver goes offline. Drivers are shown an explanation and must agree before location is collected.
Photos and camera If you sell products or post listings, you can take a photo or choose one from your device. Only the photos you choose are uploaded. We do not access your other photos. Content you post Products, listings, "Looking For" posts, comments and likes. These are visible to other users of the app.
Quizzes Your quiz answers and scores, and your name on the leaderboard. Device and usage information Device type, operating system, app version, and how the app is used, collected through Firebase Analytics and Facebook App Events to improve the app. A device token so we can send you notifications (Firebase Cloud Messaging and OneSignal). The advertising ID, used by Google Mobile Ads to show ads.
2. How we use your information To create and secure your account To process, deliver and support your orders To connect buyers with sellers by phone or WhatsApp To send order updates, announcements and offers To run quizzes and show leaderboards To improve the app and fix problems To prevent fraud and misuse
3. Sharing your information We do not sell your personal information. We share it only: With the shop and the delivery driver handling your order (name, phone, delivery location) With other users, for content you choose to make public (products, listings, comments, your contact number on your own products) With service providers that help us run the app: Google Firebase, OneSignal, Google Mobile Ads and Meta (Facebook). They process data under their own privacy policies. When required by law
4. Data retention We keep your account and order information while your account is active. When you delete your account, we delete your personal information, except records we must keep by law or to resolve disputes.
5. Deleting your account You can delete your account at any time in the app: Settings → Delete account. You can also ask us to delete it by contacting us at the email below.
6. Security We use secure connections (HTTPS) and limit access to your information. No system is completely secure, but we work to protect your data.
7. Children Galkayo Express is not intended for children under 13. We do not knowingly collect information from children under 13.
8. Your choices You can turn off location, camera and notifications in your device settings. Some features, such as delivery, may not work without them. You can reset or limit your advertising ID in your device settings.
9. Changes to this policy We may update this policy. We will post the new version on this page with a new "Last updated" date.
10. Contact us Email: boqaqa02@gmail.com Website: https://adeeg.uk