Analysis Phase
At the end of the lesson, the student should be able to:
a. Obtain and convey workplace information.
b. Complete relevant work related documents.
c. Participate in workplace meeting and discussion.
Design Phase
Subject Matter
Topic: Participating in workplace communications
Materials:
Mode of Delivery: Online class using Google Meet
Time Allotment: 2days/ 180 minutes (one week)
High Technology: Laptop, Electrical components, Powerpoint presentation, online teaching platforms (Google form, Quizziz)
Development Phase
A. Pre-Activity
Prayer
Checking of Attendance
Review
Setting of Standards
Activity 1: Unscramble
In this common adjectives game, students unscramble adjectives and then use each one in a sentence
Divide the students into pairs
The pairs then rearrange the letters to make adjectives and write their answer
Link is provided below.
Activity 2: Multiple Choice
Choose the letter of the correct answer from the given choices.
Answer the following questions.
Implementation Phase
B. Lesson proper
Activity 3: Exercise
Instructions:
Answer the following questions.
The link is provided below.
THE PARTS OF SPEECH
There are thousands of words in any language. But not all words have the same job.
What are the Parts of Speech?
“Parts of speech” are the basic types of words that English has. Most grammar books say that there are eight parts of speech: nouns, verbs, adjectives, adverbs, pronouns, conjunctions, prepositions and interjections.
Noun - A noun is a word used to name a person, animal, place, thing, and abstract idea.
Verb - A verb is a word which describes an action (doing something) or a state (being something).
Pronoun - A pronoun can replace a noun or another pronoun. You use pronouns like "he," "which," "none," and "you" to make your sentences less cumbersome and less repetitive.
Adjective - An adjective modifies a noun or a pronoun by describing, identifying, or quantifying words. An adjective usually precedes the noun or the pronoun which it modifies.
Adverb - An adverb can modify a verb, an adjective, another adverb, a phrase, or a clause. An adverb indicates manner, time, place, cause, or degree and answers questions such as "how," "when," "where," "how much".
Conjunction - You can use a conjunction to link words, phrases, and clauses
Preposition - A preposition links nouns, pronouns and phrases to other words in a sentence.
Interjection - An interjection is a word added to a sentence to convey emotion. It is not grammatically related to any other part of the sentence.
THE SENTENCE
A sentence is a group of words containing a verb and its subject and expressing a completed thought. A sentence always begins with a capital letter and ends with a mark of punctuation.
In order to express a complete thought, every sentence must have two parts – the subject and the predicate.
A. Subject
The subject of a sentence is that part about which something is said.
B. Predicate
The predicate of a sentence is that part which says something about the subject.
SENTENCE FRAGMENTS
A fragment is a sentence which is not complete, and therefore not grammatically correct. Sentence fragments are problematic because they are disjointed and confusing to the reader. There are three main causes of fragments: (a) a missing subject; (b) a missing verb; (c) "danger" words which are not finished.
RUN-ON SENTENCE
A run-on sentence is one which actually contains two (or more) complete sentences without the proper punctuation to create separate sentences. There are two common forms of the run-on: (1) the "comma splice" in which a comma is inserted between two comp lete sentences where a period should actually be used; (2) a lack of punctuation where a semi-colon or period is needed.
-THE COMMA SPLICE
John is a musician, he plays the guitar for a living. - Incorrect Example
The sentence above is incorrectly joined by a comma, thus "splicing" two complete sentences together into one run-on sentence. To correct these runon's, the comma should be replaced by a period, thus creating two separate sentences, as shown below.
John is a musician. He plays the guitar for a living. - Correct Example
-LACK OF PUNCTUATION
Incorrect Examples:
1. There is a problem with the television however no one is available to fix it.
2. Nobody knows what really happened the policeman said there was a fight.
In each of the examples above, some type of punctuation is needed to separate the two parts of the sentence: either a semi-colon or a period.
SUBJECT-VERB AGREEMENT
In order for a sentence to be grammatically correct, the subject and verb must both be singular or plural. In other words, the subject and verb must agree with one another in their tense. If the subject is in plural form, the verb should also be in plural form (and vice versa).
Singular and Plural Number – when a word refers to one person, place, thing or idea, it is singular in number. When it refers to more than one, it is plural in number.
EFFECTIVE COMMUNICATION
COMMUNICATION
Is defined as the art of sending and receiving information. It is a process of conveying messages, of transmitting meaning between individuals. It is an exchange; for it to be effective, information must flow back and forth from sender to the receiver.
Basic Elements of Communication:
The process of communication is composed of three elements:
1. the source (sender, speaker, transmitter, or instructor),
2. the symbols used in composing and transmitting the message (words or signs), and;
3. the receiver (listener, reader, or student).
The three elements are dynamically interrelated since each element is dependent on the others for effective communication to take place.
Effective Communication helps workers to:
complete a schedule of tasks
follow a set of instructions
learn correct procedures and improve work practices
solve problems
work as part of a team
follow the enterprise Occupational Health and Safety and environmental procedures.
There are three main modes of communication:
Verbal Communication - In industries a large proportion of communication is verbal or spoken. This may occur face-to-face or via telephones or two-way radios. For verbal communication to be effective both the speaker and the listener need to be actively engaged in the conversation.
There are three types of questions:
Closed questions are used to obtain a particular piece of information. They are usually answered with a yes or no or with a limited response.
Open questions encourage people to discuss a situation and share information. They often require longer answers and begin with how, where, when, which, who, why or what.
Reflective questions, also called mirror questions, are used to show the speaker that you have been actively listening to them. They are also helpful when encouraging a person to express their opinions clearly.
Non Verbal Communications - A significant aspect of face-to-face communication is non-verbal body language. This includes body posture, arm and hand positions, facial expressions, and eye-contact and hand gestures.
Other forms of non-verbal communication regularly found in the workplace include:
Signals, for example hand signals used when operating machinery; traffic lights.
Signs, for example safety signs; workplace warnings; men’s, ladies and disabled toilets; first aid posts.
Diagrams, for example property maps; diagrams in machinery manuals.
Symbols, for example poison schedules; map legends; machinery gears and levers.
BASIC COMMUNICATION SKILLS
The four basic methods of communication in everyday life are: listening, speaking, reading and writing.
Writing tends to be more formal than speaking. Writing can be group into three kinds according to style: formal, informal-public, and casual.
Formal style is used for writing letters to the government officials, speeches, articles for newsletter and magazines, school assignments, long reports and formal compositions.
Informal-public style is used in public communication, not private communication; we use it when we want to sound informal, not formal.
Casual style is used in writing to friends, to classmates, and in jotting down notes to family members.
BARRIERS OF EFFECTIVE COMMUNICATION
Lack of common experience
Confusion between the symbol and the symbolized object
Overuse of abstractions
Interference
To communicate effectively, the sender should consider the effects of these factors.
Psychological interference is any biological problem that may inhibit symbol reception, such as hearing loss, injury or physical illness.
Environmental interference is caused by external physical conditions.
Psychological interference is a product of how the sender and the receiver feel at the time the communication process is occurring.
COMMUNICATION SYSTEMS
Downward communication
Upward communication
Lateral communication
Diagonal communication
Grapevine
BASIC MATHEMATICS
Mathematics - It is the systematic study of magnitude, quantities, and their relationships as expressed symbolically in the form of numerals and forms.
Arithmetic or arithmetics (from the Greek word ἀριθμός = number) is the oldest and most elementary branch of mathematics
The basic arithmetic operations are addition, subtraction, multiplication and division.
Addition- is the basic operation of arithmetic
Subtraction- is the opposite of addition
Multiplication- is the second basic operation of arithmetic
Division- is essentially the opposite of multiplication
Rounding
When we round decimals to a certain number of decimal places we are replacing the figure we have with the one that is closest to it with that number of decimal places.
An example: Round 1.25687 to 2 decimal places
Percentages
Percentages are fractions with a denominator of 100. Often there will not be 100 things or 100 people out of which to express a fraction or a percentage. When this is the case you will need to find an equivalent fraction out of 100 by multiplying by 100% which is the same as multiplying by 1.
TYPES OF FORM
WRITTEN COMMUNICATION
To be effective, written workplace information must be:
Clear – the handwriting must be legible and the information written in a manner that will not be confusing.
Concise – the message should be written in simple language using short sentences or point form. Unnecessary information and repetition should be avoided.
Correct – accuracy is very important when writing down information. If taking a phone message, read the details back to the caller, especially names, addresses and phone numbers. Use correct terminology where appropriate
Courteous – as with verbal communication, the style of the language chosen should be appropriate to the situation and the reader.
WORKPLACE INFORMATION
There are different types of information kept by agricultural and horticultural workplaces. These include:
Financial – for example invoices for purchases and sales, profit and loss statements, taxation records, bank and dividend statements.
Production – for example records of livestock numbers, growth rates, births and sales, crops sown and harvested, weed and pest control management.
Marketing - for example product sales, promotional and advertising material.
Maintenance - for example machinery and vehicle log books and service records, property structure repairs.
Staff – for example personal and taxation records for employees, time sheets and salaries, work rosters
Legal - for example workers’ compensation, public liability and property insurance, deeds and titles.
Correctly identify sources of information. Information can be sourced internally by asking appropriate questions of employers, supervisors or colleagues.
Obtain appropriate information. Once the source of the information has been found, the correct information needs to be collected
Record information on standard forms. A number of forms need to be completed and submitted prior to, at the commencement of and during employment.
Use correct procedures for the storage of information. Every organization and business has a particular method for storing information.
TECHNICAL WRITING
TECHNICAL COMMUNICATIONS
Technical communications—or technical writing, as the course is often called—is not writing about a specific technical topic such as computers, but about any technical topic.
Technical-writing introduce you to some of the most important aspects of writing in the world of science, technology, and business—in other words, the kind of writing that scientists, nurses, doctors, computer specialists, government officials, engineers, and other such people do as a part of their regular work.
TYPES OF TECHNICAL REPORTS
Technical-background report. The background report is the hardest to define but the most commonly written. This type of technical report provides background on a topic—for example, solar energy, global warming, CD-ROM technology, a medical problem, or U.S. recycling activity.
Instructions. These are probably the most familiar of all the types of reports. Students often write backup procedures for the jobs they do at their work.
Feasibility, recommendation, and evaluation reports. Another useful type of report is one that studies a problem or opportunity and then makes a recommendation. A feasibility report tells whether a project is "feasible"—that is, whether it is practical and technologically possible.
Primary research report. Primary research refers to the actual work someone does in a laboratory or in the field—in other words, experiments and surveys.
Technical specifications. In this report type, you discuss some new product design in terms of its construction, materials, functions, features, operation, and market potential
Report-length proposal. As you may be aware, proposals can be monster documents of hundreds or even thousands of pages.
Business plans. If you are ambitious to run your own business, you can write a business plan, which is a plan or proposal to start a new business or to expand an existing one.
GENERAL CHARACTERISTICS OF TECHNICAL REPORTS
Here is a brief review of some of the chief characteristics of the technical report:
Graphics: The report should have graphics. Graphics include all kinds of possibilities. If you can't think of any graphics for your report project, you may not have a good topic.
Factual detail: The report should be very detailed and factual. The point of the report is to go into details, the kind of details your specific audience needs.
Information sources: Your report should make use of information sources. These may include not only books and articles that can be found in libraries but also technical brochures, interviews or correspondence with experts, as well as first-hand inspections
Documentation: When you use borrowed information in your technical report, be sure to cite your sources. One style commonly used in science and engineering is called the number system.
Realistic audience and situation: The report must be defined for a real or realistic group of readers who exist in a real or realistic situation.
Headings and lists: The report should use the format for headings that is required for the course, as well as various kinds of lists as appropriate.
Special format: The technical report uses a rather involved format including covers, binding, title page, table of contents, list of figures, transmittal letter, and appendixes.
Production: The technical report should be typed or printed out neatly. If graphics are taped in, the whole report must be photocopied, and the photocopy handed in (not the original with the taped-in graphics).
Length: The report should be at least 8 double-spaced typed or printed pages (using 1-inch margins), counting from introduction to conclusion.
Technical content: You must design your report project in such a way that your poor technical-writing instructor has a chance to understand it—in other words, you must write for the non-specialist.
TRADITIONAL NOTE-TAKING PROCESS
How to Take Notes at a Meeting
Taking notes at a meeting is a completely different task than taking minutes at a meeting. When taking notes, one is not focusing on a general outline of decisions that were made or topics covered.
Comprehensive notes: For a person who is more comfortable knowing, and recording, every single detail, it is best to write everything that is said.
Mind mapping: This graphical approach is an excellent option for people who do not want, or who don't feel able, to accumulate such detailed information.
Noting on the agenda: One of the easiest ways to take notes is on the physical agenda itself because the agenda already has the main points listed.
Technology helpers: For people who are able to type quickly, taking a laptop to a meeting is an effective way to take and organize notes.
RULES FOR NUMBERS IN TECHNICAL WRITING
Spelling out Numbers . Usually, numbers nine and under are written out as words, while numbers greater than that are written in numeric form.
Measurements or Calculations. Always use numerals to express measurements or calculations. Write 8 inches x 10 inches rather than eight inches by ten inches.
Sentence Structure. Do not begin a sentence with a numeral, regardless of the other formatting rules.
Plural Numbers. A common mistake occurs when creating the plural form of a number, but the rules that apply are simple.
RECORDING INFORMATION
COMMUNICATION TECHNOLOGY
All businesses have a need for effective communication, both between personnel within the workplace and with individuals and other businesses outside the workplace. Each workplace will have a communication system designed to meet its particular needs. Some of these needs include:
obtaining, recording and reporting information
enhancing effective training
providing a safe workplace
Improving the efficiency and effectiveness of work practices.
Communication systems use technology such as:
telephones, including landlines, mobile and satellite phones
answering machines
facsimile (fax) machines
computers with email and internet access
two-way radios
Paging systems.
Evaluation Phase
Activity 4: Written Test
Direction:
Multiple Choice: Choose the letter of the correct answer from the given choices.
Link is provided below
D. Generalization
The teacher will ask someone to wrap up the lessons
Activity 5: Quiz
The students will be given a quiz thru Quizizz.com
Directions: Click the link below and directing to Quizizz and enter the code 2358 4477 , follow the instructions given and answer the following questions accordingly.
VI. Assignment
Directions: Answer the following questions.
Link is provided below.
Reference:
https://pdfcoffee.com/cblm-1-participate-in-workplace-communicationdoc-pdf-free.html
https://www.indeed.com/career-advice/career-development/basic-math-skills
Fernando, et.al. New Perspective in English One. Philippines: RBSI, 2005. Warriner’s English Grammar and Composition. USA: http://www.io.com/~hcexres/textbook/techreps.html
http://faculty.washington.edu/ezent/imsc.htm
http://www.english-grammar-revolution.com/sentence-construction.html
http://www.effective-communication.net/
http://www.wikipedia.com
http://www.UOTTAWA.COM
http://www.Elcstudyzone.com