FUNARGO Privacy Policy

PRIVACY POLICY

Thank you for playing our games! This Privacy Policy describes:

• The ways we collect personal data about you and why we do so

• How we use your personal data, and

• The choices you have about your personal data.

This Privacy Policy applies to Funargo's games, store, sites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on Funargo.com. If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

CONTACT US

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the support features within each Funargo game, so we can reply to you more quickly. For any privacy-related concerns or questions, you can Email us at: [contact@funargo.com] 

This Privacy Policy covers games and services developed by the following developers under FUNARGO on Google Play Store:

• AlsoGame

THE DATA WE COLLECT

The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.

Data you provide us directly.

• Contact information (such as name and email address or phone numbers)

• Player name or tag and password

• Profile information (such as profile photo)

• Your messages and other content you submit when you use the Service (such as chat logs and player support tickets)

• Data you provide in connection with surveys, promotions, sweepstakes, competitions and other events

• Other data you choose to give us

• Our payment service providers will collect your payment details in connection with any purchases you make through the Funargo Store

Data we collect automatically.

• Data about your account and game progress, including in most cases an automatically created internal account ID

• Your IP address and mobile device identifiers (such as your device or advertising ID)

• Data about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier

• Data we collect with cookies and similar technologies (see more below)

• Approximate location data (as derived from IP address)

• Data about your use of the Service, such as gameplay data, purchases made and your interactions with other players inside the Service

You also have the option to create a Funargo ID using your email address or other contact information.

Data we collect from our partners.

We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:

• Data we receive if you link a third-party tool with the Service

• Demographic data (such as to determine the coarse location of your IP address)

• Data to fight fraud (such as refund abuse in games or click fraud in advertising)

• Data from platforms that the games run on or data from payment service providers (such as payment verification data)

• Data for advertising and analytics purposes (such as surveys), so we can provide you a better Service

• Data that you have made available to us from a third party service via your privacy settings

WHY DO WE COLLECT YOUR DATA

We use your data for a variety of business purposes, such as:

To make the Service work.

To perform the contract, we process data necessary to

• Create accounts and allow you to play our games and use our Service

• Operate the Service

• Verify and confirm payments

• Provide and deliver products and services you request

• Send you Service-related communications

To make the Service more suitable for our players.

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to

• Update and develop player profiles

• Develop and improve the Service and player experience

• Manage our relationship with you

• Provide social features as part of the Service

• Customize your Service experience

• Respond to your comments and questions and provide player support

• Provide you Funargo offers in the Service as well as in other websites and services (including by email)

• Send you related information, such as updates, security alerts, and support messages

• Enable you to communicate with other players

To show personalized advertisements.

To show you personalized advertisements in the Service and elsewhere (including email) we have a legitimate interest to process necessary data to

• Track the content you access in connection with the Service and your online behavior

• Deliver, target and improve our advertising and the Service

For information on how to opt-out from personalized advertisements, see section 'Your Rights and Options' below.

To keep the Service safe and fair.

Ensuring a level playing field in the Service is a top priority for us.

In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to

• Analyze and monitor use of the Service and its social features

• Moderate chats either automatically or manually

• Take action against fraudulent or misbehaving players

To analyze, profile, and segment.

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

With your consent.

With your consent, we may process your data for additional purposes.

We may also collect and use your device identifiers to display and personalize in-game ads as explained below. Where applicable, we may collect your advertising identifier, IP address and device ID for these purposes. Under applicable privacy laws, including the General Data Protection Regulation (GDPR), we are required to ask your consent to do so.

This data is shared with your consent so that our ad partners can deliver the right ad and optimize the ad content to make sure you don’t see the same ad multiple times. We share your device identifiers with selected partners for such ad delivery and personalization.

The partners operate the ad network and mediation platform, as well as facilitate and participate in ad inventory bidding. The partners may also use the device identifiers for fraud detection purposes based on their legitimate interest.

WHO CAN SEE YOUR DATA

Apart from Funargo, your data can be accessed by others in the following situations:

Other players and users.

Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

Our service providers.

Funargo has vendors who help us to provide the Service. These vendors process your data only at and according to Funargo´s instructions to provide the Service, and perform tasks such as hosting, player support, advertising, analytics and fraud prevention.

Other companies and public authorities.

In order to verify payments (with payment providers such as Paypal) and combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

Advertising and Social Media partners.

The Service includes features from our partners, such as social media interaction tools, functionalities through application programming interfaces (APIs) or software development kits (SDKs) and in-game advertising. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.

These partners may access data regarding your activities and your device (such as your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share data we have collected about you with third-party advertising partners. These advertising partners may use this data (and similar data collected from other services) for purposes of delivering targeted advertisements to you when you visit third-party services within their networks. These partners may operate under their own privacy policies. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.” If you prefer not to share your personal data with third-party advertising partners, you may follow the instructions in “Your Rights and Options” below.

INTERNATIONAL DATA TRANSFERS

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Privacy Policy.

YOUR RIGHTS AND OPTIONS

Opt out of marketing emails and other direct marketing.

You may opt out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications, or by changing your in-game settings. The updated settings may not be effective immediately. Note that you may still continue to receive non-promotional communications from us, such as communications regarding the Service or updates to our Funargo Terms of Service or this Privacy Policy.

Push Notifications

We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.

Opt-out of targeted advertising.

You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and turning off “Allow Apps to Request to Track” or selecting "Limit Ad Tracking" (Apple iOS) or "Opt-out of Interest Based Ads" (Android).

Access

You have the right to access personal information we hold about you, how we use it, and who we share it with. You can access the personal information you have made available as part of your account by logging into your Game account and by contacting support@funargo.com. If you believe we hold any other personal information about you, please email us at support@funargo.com.

Portability

You have the right to receive a copy of certain personal information we process about you. This comprises any personal information we process on the basis of your consent (e.g., certain survey information) or pursuant to our contract with you , as described in the section “How We Use Your Personal Information”. You have the right to receive this information in a structured, commonly used and machine-readable format. You also have the right to request that we transfer that personal information to another party.

If you wish for us to transfer such personal information to a third party, please ensure you detail that party in your request. Note that we can only do so where it is technically feasible. Please note that we may not be able to provide you with personal information if providing it would interfere with another’s rights (e.g., where providing the personal information we hold about you would reveal information about another person or our trade secrets or intellectual property).

Correction

You have the right to correct any personal information held about you that is inaccurate. You can access the personal information you have made available as part of your account by logging into your Game account. If you believe we hold any other personal information about you and that information is inaccurate, please email us at support@funargo.com

Erasure

You can delete your account, or remove certain personal information,

by sending email to support@funargo.com.

by contacting customer service in game ('Settings' - 'Support').

by clicking 'Settings' - 'User Center' - 'Delete'.

We will respond to all requests in accordance with applicable laws.

You may request that we erase the personal information we hold about you in the following circumstances:

• you believe that it is no longer necessary for us to hold such personal information; or

• you believe the personal information we hold about you is being unlawfully processed by us.

How long does it take to delete your information?

If you request that we delete your account or content, it may take up to 90 days to delete your information after we begin the account deletion process or receive a content deletion request. After the information is deleted, it may take us up to another 90 days to remove it from backups and disaster recovery.

You can also exercise your right to restrict our processing of your personal information (as described below) whilst we consider your request.We may need to retain personal information if there are valid grounds under data protection laws for us to do so (e.g., for the defence of legal claims or freedom of expression) but we will let you know if that is the case. Where you have requested that we erase personal information that has been made available publicly on the Game Services and there are grounds for erasure, we will use reasonable steps to try to tell others that are displaying the personal information or providing links to the personal information to erase it too.

To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as by requesting you provide us a purchase receipt or other account information, asking you to link your email address with your game account, or asking you to answer questions regarding your activities on our Services. Once you have verified your identity, you may also designate an authorized agent to exercise your rights on your behalf by providing the agent’s contact information to our customer support staff, as required by applicable law.

Managing Personal Information We Receive From Third-Party Platforms And From Your Mobile Device

You can manage the information we receive from third-party platforms.

-To manage the personal information we receive about you from a third-party application or platform where you play our games, like Facebook, Apple, Google, or Amazon, you can update your privacy settings through the third-party application or platform’s “settings” menu.

For example:

Request Funargo to delete your Facebook game info: Profile>Settings & Privacy>Settings>Apps and websites>Send Request

-For your mobile device, visit the “settings” page or web browser to review the access permissions of each of our Services.

Announcements

We may from time to time send you announcements when we consider it necessary to do so (such as when we temporarily suspend Game access for maintenance, or security, privacy or administrative-related communications). You may not opt-out of these service-related announcements, which are not promotional in nature.

COOKIES AND SIMILAR TECHNOLOGIES

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. Cookies and similar technologies allow us and our partners to store their preferences and track your activities within the Service. Note that our partners may operate under their own privacy policies.

We and our partners collect and store information about users' interactions with unaffiliated websites and applications that use our technologies, including cookies and similar tracking technologies. This allows us to infer the presence of a common user or household behind multiple devices or browsers, for instance, and then link those browsers and devices into a device graph. We do so in order to

• detect and prevent fraud;

• allow users to use the Service on one device and pick up seamlessly where they left off on another device;

• analytics, personalization and attribution;

• limit the number of times a user is shown the same advertisement, across all known or inferred devices; and/or

• provide personalized advertising on each device that is inferred from the browsing patterns on all of the devices.

You can disable cookies in your browser settings, but some parts of the Service may then not function properly.

HOW DO WE PROTECT YOUR DATA

Security Safeguards.

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.