This Privacy Policy describes how File Toolbox Hub ("we," "our," or "the App") collects, uses, stores, and protects your information when you use our mobile application.
By using File Toolbox Hub, you agree to the collection and use of information in accordance with this policy.
1. Information We Do Not Collect
We are committed to protecting your privacy. The core principle of File Toolbox Hub is that your files belong to you.
We Do Not Collect Your Personal Files: We do not upload, store, or transmit your personal files (such as documents, photos, videos, audio, or any other user data) to our servers or any third parties. All file management operations (viewing, copying, moving, renaming, deleting, etc.) are performed locally on your device.
We Do Not Collect Sensitive Personal Information: We do not knowingly collect any sensitive personal information (such as racial origin, political opinions, religious beliefs, health data, or biometric information).
2. Information We May Collect
To provide and improve the App's functionality, we may collect the following limited types of information:
A) Information Collected Automatically:
Usage Data: This may include information such as your device's Internet Protocol (IP) address, device type, operating system version, the configuration of the app, the time and date of your use of the App, and other diagnostic data. This data is anonymized and aggregated where possible.
Crash Logs and Performance Data: If the App crashes while you are using it, we may receive anonymized data about the crash from third-party services (like Google Firebase Crashlytics) to help us identify and fix bugs.
B) Information You Provide Voluntarily:
Contact Information: If you contact us for support via email, we will collect your email address and the contents of your message to respond to you.
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA) and the United Kingdom (UK), our legal basis for collecting and using the limited personal information described depends on the information concerned and the specific context in which we collect it. We rely on the following legal bases:
Performance of a Contract: The processing is necessary to provide the App's core file management functionality as requested by you.
Legitimate Interests: The processing is necessary for our legitimate interests in improving the App's performance, stability, and user experience, provided those interests are not overridden by your rights.
Consent: In some cases, we may ask for your consent to process information, for example, for non-essential features.
4. How We Use Your Information
We use the limited information we collect for the following purposes:
To provide and maintain the core functionality of the App.
To detect, prevent, and address technical issues and bugs (crash reporting).
To improve the overall user experience and performance of the App.
To communicate with you, respond to your inquiries, and provide user support.
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your information to third parties. However, we may share information with the following trusted third-party service providers under strict confidentiality obligations:
Analytics Providers: Such as Google Firebase (Analytics & Crashlytics), to help us analyze how the App is used and to monitor its stability. These providers are bound by their own privacy policies and are prohibited from using your data for their own purposes.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
6. International Data Transfers
Your information, primarily collected through third-party services like Google Firebase, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
7. Your Data Protection Rights
We respect your privacy rights and will facilitate your exercise of them. Depending on your location, these rights may include:
Right to Access & Data Portability (GDPR, CCPA/CPRA, VCDPA): You can request a copy of the personal information we hold about you.
Right to Rectification (GDPR): You can request that we correct any inaccurate personal information about you.
Right to Deletion (GDPR "Right to Erasure," CCPA/CPRA "Right to Delete," VCDPA): You can request that we delete the personal information we have about you.
Right to Restrict Processing (GDPR): You can request that we temporarily or permanently stop processing all or some of your personal data.
Right to Object to Processing (GDPR): You can object to our processing of your personal data.
Right to Opt-Out of Sale/Sharing (CCPA/CPRA): We do not sell your personal data. However, you have the right to direct us not to "share" your personal information for cross-context behavioral advertising (which we do not engage in).
Right to Non-Discrimination (CCPA/CPRA, VCDPA): You have the right not to receive discriminatory treatment for exercising your privacy rights.
Right to Appeal (VCDPA): If we decline to take action on your request, you have the right to appeal our decision.
To exercise any of these rights, please contact us at omarbelz96@gmail.com. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.
8. Data Retention
We retain the limited information we collect only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our policies. Crash logs and analytics data are typically retained in an anonymized or aggregated form.
9. Children's Privacy
File Toolbox Hub is not intended for use by children under the age of 13 ("Children" under COPPA) or 16 (under GDPR). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. We will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us at:
Email: omarbelz96@gmail.com