FruitStar Vortex
Support & Help Center
Support & Help Center
FruitStar Vortex is a colorful puzzle collection containing two complete games, both available from the Home screen the moment you open the app.
You do not need an account, an internet connection, or any device permission to play. The whole app works offline, including in Airplane Mode. There are no advertisements and no tracking of any kind.
Fruit Vortex โ 30 levels of basket-sorting with a Vortex that transforms fruit
Fruit Cart Jam โ 30 levels of untangling blocked fruit carts
Chapters โ your saved campaign progress for both gamesย
Practice Mode: Open Chapters and turn on โPractice all levelsโ to preview any Level 1โ30 in either game. Practice is available to every user, saves no campaign progress, scores or medals, and disables purchases and Golden Apple boosters.
Lucky Fruit โ a free decorative fortune spinner
Scores โ a score list saved on your device only
Shop โ one optional In-App Purchase, described in full below
Goal: clear every basket on the board before the timer runs out.
Drag a fruit from one basket into another basket.
Match exactly four identical fruits in a single basket to clear it.
Use the Vortex. Drop one fruit into the Vortex basket and it becomes a different fruit used by the current level. The Vortex has a limited number of charges and the number remaining is always shown on screen: 5 charges in levels 1โ9, 7 in levels 10โ19, and 9 in levels 20โ30.
Clear every basket before time runs out to finish the level.
Levels 5+ introduce extra fruit types, including distractors you convert with the Vortex
Levels 10โ19 add vine and ice covers over baskets, plus Silver, Gold and Diamond Power Fruits that blast 1, 2 or 3 nearby baskets
Levels 20โ30 introduce Cart Convoy: match exactly four of the fruit each cart has requested
Levels 10 and 30 are three-phase Vortex Boss encounters
Finishing efficiently earns up to three medals per level
Goal: fill and dispatch every cart in the market.
Tap a cart only when its arrow has a clear straight route to the loading bays. A cart with a blocked route shakes and stays where it is.
Only the flashing front fruit in each queue can drop. It loads automatically into a waiting cart of the same fruit type.
Cart capacities are fixed: small carts hold 4 fruits, medium carts hold 6, large carts hold 8. A full cart leaves the market and frees its bay.
Loading bays fill from left to right. Clear the outer carts first so trapped carts get a straight route out.
Later levels add more carts, more fruit types, and fewer easy outward routes. Every level can be finished without buying anything.
Lucky Fruit is a decorative fortune spinner in the bottom bar. Tap Spin and it shows a random fruit with a short fact about it.
Lucky Fruit gives you nothing: no currency, no prize, no Golden Apples, no gameplay advantage, no purchase, and no paid odds. It exists purely as a bit of colour between levels.
Scores (the trophy button at the top right of Home) is a list of your best Fruit Vortex results. It is stored only on your device. There is no account, no online ranking, no leaderboard shared with other players, no contest, and no real-world reward. Deleting the app deletes the list.
FruitStar Vortex contains one optional In-App Purchase. There is nothing else to buy in the app.
Product
10 Golden Apples
Type
Consumable
You always receive
Exactly 10 Golden Apples
Price
Set by the App Store for your country and shown on the Buy button
What we want to be completely clear about
Every level of both games can be finished without spending anything. Golden Apples are a convenience, never a requirement.
You start with 5 free Golden Apples, and you can claim 2 more free in the Shop.
The reward is fixed. This is not a loot box, not a random reward, not a subscription, not an auto-renewing purchase, and there is no paid Vortex spin.
Opening the Shop never starts a purchase. Only tapping the price button opens Apple's own confirmation sheet.
The app never opens the Shop or the purchase sheet by itself โ not after you lose, not when the timer runs out, not when you run out of Apples, and not when the board has no moves left.
Unused Golden Apples never expire. As consumable items, Apples you have already spent cannot be restored.
All payments are handled by Apple. The app never sees your payment details.
We do not collect any personal information.
The app has no account system and never asks you to sign in or register.
The app makes no network requests of any kind. It contains no web browser component and no networking code. It works entirely offline.
The app contains no advertising SDK and displays no advertisements.
The app contains no analytics or tracking SDK. It does not request App Tracking Transparency permission and does not use an advertising identifier.
The app requests no device permissions โ no location, camera, microphone, contacts, photos or notifications.
Your campaign progress, sound setting, medals, score list and Golden Apple balance are saved on your device only, using the standard iOS preferences store. None of it is transmitted anywhere. Deleting the app removes all of it.
If you buy Golden Apples, the transaction is processed entirely by Apple. We never receive or store your payment information. The app records only which transaction identifiers it has already delivered, so it does not give you the same purchase twice. That record stays on your device.
The app collects nothing from anyone, including children. There is no chat, no user-generated content, no social feature and no external link out of the app.
If this policy ever changes, we will update this page and note the date of the change here.
Email: ip15hungln@gmail.com
We reply within 24โ48 hours.
Please tell us your device model, your iOS version, and the level number if you are reporting a gameplay problem โ it helps a lot.