Privacy Policy and Data Deletion
Effective date: August 31, 2026
This Privacy Policy applies to Frog Pop: Color Match Puzzle (package name: com.looopgame.frogpop), published by LOOOP TECHNOLOGY LIMITED ("we", "us", or "the developer"). It explains how data is processed when you use the game and how you can delete data associated with the game.
1. No Developer-Hosted Account
Frog Pop does not operate its own user-account server or a separate developer-hosted account database. Sign-in, player identity, cross-device progress, cloud saves, and purchases are provided through Google Play services. The game may also store gameplay progress and settings locally on your device.
2. Data Processed Through Google Services
Google Play Games Services
When you use Play Games features, Google may process your Play Games player identifier and game data such as progress and cloud-save content. Frog Pop uses this information to authenticate the player and provide cross-device cloud saving. This data is stored and managed by Google Play Games Services rather than on a server operated by us.
Google Mobile Ads
Frog Pop uses the Google Mobile Ads SDK to provide rewarded and interstitial ads. According to Google's SDK disclosure, the SDK may automatically collect and share IP address (which may be used to estimate general location), app and ad interactions such as app launches, taps and video views, diagnostic information, and device or account identifiers including the Android advertising ID and app set ID. Google uses this information for advertising, analytics, and fraud prevention. Google states that this data is encrypted in transit using TLS.
Google Play Billing
When you make or restore an in-app purchase, Google Play processes purchase and payment information. Frog Pop receives purchase status and transaction identifiers needed to deliver, verify, and restore purchased items. We do not receive your full payment-card details.
Support Communications
If you contact support, we receive the email address and information you choose to include in your message. A support message may include diagnostic information generated by the game when you choose to send it. We use this information only to respond to and troubleshoot your request.
3. How Data Is Used
Data is used only as needed to provide game functionality, save and restore progress, deliver and verify purchases, show ads, measure ad and app performance, prevent fraud and abuse, diagnose technical problems, and respond to support requests.
4. Sharing and Sale of Data
Frog Pop uses Google as a service provider for Play Games, Mobile Ads, and Play Billing. Data may be transmitted to and processed by Google under Google's applicable terms and privacy policies. We do not independently sell personal information. We may disclose information if required by applicable law or a valid legal process.
Google Privacy Policy: https://policies.google.com/privacy
Google Mobile Ads data disclosure: https://developers.google.com/admob/android/privacy/play-data-disclosure
5. Security and Retention
Data transmitted by Google services is protected according to Google's security practices. Local game data remains on your device until you clear the app's storage or uninstall the app. Play Games cloud data, advertising data, and purchase records are retained and deleted according to Google's policies and your Google account settings. Support emails are retained only as reasonably necessary to resolve requests and meet legal obligations.
6. Your Controls and Data Deletion
Delete local Frog Pop data
On Android, open Settings > Apps > Frog Pop > Storage, then choose Clear storage or Clear data. Uninstalling the app also removes locally stored game data. Menu names may vary by device.
Delete Frog Pop data stored by Google Play Games
Use Google's Play Games data controls to delete data for an individual game:
1. Open the Play Games app or the Play Games settings for your Google account.
2. Open Settings.
3. Select Delete Play Games account & data.
4. Under Delete individual game data, find Frog Pop: Color Match Puzzle and select Delete.
Google's instructions are available at: https://support.google.com/googleplay/answer/9130646
Deleting individual Frog Pop data removes the Play Games data associated with the game, including cloud-save data managed through Play Games. Google may retain purchase, security, fraud-prevention, or other records where required by law or under Google's policies. Because we do not maintain a separate Frog Pop account database, there is no separate developer-hosted account to delete.
Advertising controls
You can reset or delete the Android advertising ID through your Android privacy or ads settings and manage ad personalization through Google's My Ad Center.
If Frog Pop is not listed in Google's individual-game deletion controls, or if you need assistance with a deletion request, contact us at support@looopgame.com. Include the game name and describe the data you want deleted. Do not send passwords or payment-card information.
7. Changes to This Policy
We may update this policy when the game, Google services, or legal requirements change. The effective date at the top of this page will be updated when changes are published.
8. Contact
Developer: LOOOP TECHNOLOGY LIMITED
Website: https://looopgame.com
Email: support@looopgame.com