Topics & Issues
In its third edition, this workshop builds on and expands its exploration of friction-in-design in AI systems, hosting a full-day event that challenges the pursuit of seamless, rapid interactions. In contrast to the conventional narrative that human over-reliance on AI stems solely from cognitive biases, we emphasize the critical role of designers and developers in fostering user empowerment, skill retention, and ethical responsibility.
This approach advocates for a balanced perspective on Human-AI interaction: one that harmonizes operational efficiency with the demands of meaningful, mindful, and effective human knowledge work.
Central to our discussion is the concept of ‘friction-in-design’ or ‘frictional protocols’ in AI systems, which are deliberate design choices that introduce moments of reflection and cognitive engagement, even at the expense of speed. The main aim of these protocols is reducing risks of over-reliance on AI.
The programme will include paper presentations, a keynote, structured discussions, and a participatory design session.
Participants will explore the potential of ‘Frictional AI’ to collaboratively shape future research and practices that ensure AI use remains meaningful and responsible.