Privacy Policy

Effective Date: June 15, 2025 

Welcome to Fresh Picked ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, Fresh Picked ("App").

By using the Fresh Picked App, you agree to the terms outlined in this Privacy Policy.

Information We Collect 

We may collect the following information:

• Personal Information:
  
    Your name, email address, phone number, and password.

 Optional delivery address if you choose to provide it for orders or pickups.

 If you use our in-app chat feature, we may collect your messages for communication purposes.

• Product Information:
  
  Details about products you list for sale or purchase, including product name, category, price, images, and delivery instructions.
  
  

• Device Information:
  
  Device ID, operating system version, mobile network provider, and app usage data to help us improve performance and diagnose issues.
  
  

• Location Information:
  
    With your permission, we collect your location to display nearby product listings and to allow you to view seller or buyer locations on a map.

      You can disable location access anytime from your device settings. We do not store your location permanently.

• Wishlist:
  
  We store your Wishlist preferences to allow you to save or remove favorite products.

How We Use Your Information 

We use the collected information to:

•  Register and manage your account.

• Process product listings and orders.

• Show product listings based on your location or selected filters.

•  Facilitate communication between buyers and sellers.

•  Display seller/buyer locations on a map for better decision-making.

• Improve the app’s performance, design, and user experience.

• Provide customer support and respond to inquiries.

•  Prevent fraud and comply with legal obligations.

Sharing of Information 

We do not sell or rent your personal data. However, we may share your information in the following cases:

• Sellers or Buyers: To help facilitate product orders or pickups.

•  Service Providers: Who perform services on our behalf (e.g., cloud storage, analytics, or push notifications).

• Legal Requirements: With law enforcement or legal authorities when required to comply with applicable laws or to protect rights and safety.

Data Security 

We use industry-standard security measures, including encryption in transit and at rest, to protect your data. While no method of transmission over the internet or electronic storage is 100% secure, we take reasonable precautions to safeguard your personal information.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. If you delete your account, we will remove your data from our systems within a reasonable period unless retention is legally required.

Your Choices 

You can update or delete your account information at any time within the App settings.

You can disable location services via your device settings.

Children’s Privacy 

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 13, we will take appropriate steps to delete it.

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top. We encourage you to review this policy periodically for any changes.

Contact Us 

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Fresh Picked 

Email: freshpickedapp@gmail.com

Phone: +1 (408) 637-9195

Address: California, USA