I continue to have trouble with a "pop" sound every time I start playing a video (youtube, etc.), anytime that I change the volume, and also during most Windows alerts. It's driving me up a wall. It also happens any time that I skip to a different point in a video (youtube, etc.).

I RIGHT click on it and choose "Disable Device". As soon as I do that, NO MORE POPPING SOUNDS. However, the audio is not quite as rich (it's good sound, but not as good as when it is enabled--but the popping sound just drives me nuts).

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Thanks Xavier! Tell your boss to give you a raise. Your solution worked great. In the past I have always used the generic drivers from Intel (since they are updated much more frequently than the HP drivers)---turn out that's not a good idea with this computer.

2. Go the Device Manger, RIGHT click on HD 620 under display drivers and choose "uninstall", then in the box that pops up put a check in the box for "delete all drivers for this device". If you get a message that you're about to install drivers older than the current drivers, choose YES/install/OK. Whenit's finished and it asks to reboot, choose LATER.

3. Still in Device Manager, under System Devices, RIGHT click on Intel Smart Sound Technology (Intel(R( SST) Audio Controller and choose "uninstall", then in the box that pops up put a check in the box for "delete all drivers for this device".

Following these instructions will give you the latest ALSA driver, but only for internal "HDA Intel" sound cards (if your computer is from 2005 or newer, you almost certainly have a "HDA Intel" sound card for handling internal speakers, headphone jacks and microphones). USB or Bluetooth sound will not be affected.

After installing new drivers for ARC GPU (.4953) it installs correctly, but after several reboots, sound breaks and previous ARC driver is restored. Very strange behaviour, maybe someone also having this issue, not sure if it's expected. + for some reason it restores not the latest driver but the one with 27.07.2023 date. Any suggestions.

When I update to .4953, sound works fine, but then after couple of restarts(1 or 2), it rolls back to the older version, and sound is not working anymore. As you can see from the screenshot provided below, it's currently .4577(Rolled back again), and sound is not working.

Thanks for the help, and sorry for the long response, I tried to update the drivers, and it seems to update it to the latest version(.4972) as you can see from the device manager. Problems with the sound is fixed and I did not encounter it since, but Arc control still shows that the installed driver is (.4577). So I think issue is in Arc control itself, not the drivers.

In that case, as you mentioned, it could be due to the UHD graphics driver that Arc Control detects a different version. You can try the same process to update the driver through device manager, cause both drivers should be the same. Once both drivers are installed and if Arc Control detects the driver as expected you should be able to update through the installer for future drivers without the need to use device manager again.

Everything worked fine until a couple of days ago. Not sure what happenned, but under sound devices, I no longer see the HDMI audio from onboard graphics (Intel HD 530). The graphics adapter itself works fine, it is visible in Device manager, and when I switch TV on the HDMI input from PC, there is a "new hardware plugged in" Windows chime, and the TV gets the picture fine, but there is no way to get audio from the PC to TV any more. Up until few days ago, I just used to open "Sound" panel, and select the audio device from Intel graphics as a default device, and the sound would immediately go through the PC, but this is no longer there?

Needless to say, I had downloaded and installed and removed various versions of Intel drivers, but no luck. Every single driver actually says that it will now install two drivers - one for graphics, one for audio, but after it finishes, the audio device is nowhere to be found! Countless reboots later, the problem is still there

Hi Amy, thanks for trying to help. Yes, I tried those beta drivers as well. I am wary of beta drivers, but I can see that they are for Win 10 build 10586, so for Windows updates of last week that I installed. In fact, I left those drivers on after I wrote the original post.

I cannot find any pattern. It is not on every other reboot/shutdown, it seems completely random. It is highly, highly irritating. It's not as much a question of trying to install the drivers manually for the device, it is quite simply that

A week ago I setup a new machine with a Gigabyte GA-Z97-HD3 motherboard and a Intel i5-4590 processor running Windows 10 Pro. I have all of the latest Intel drivers for video and the hdmi audio driver. I use the machine for a media server connected to my Samsung TV via HDMI. I had been having trouble with the Audio not working over HDMI. I had uninstalled and reinstalled the video/hdmi drivers many times with no change. I have a spare Nvidia graphics card that has HDMI audio that I tried and this card and the audio works fine. After some research and trial and error I uninstalled Hyper-V and the Intel HDMI audio worked fine after that. Are there any beta intel Display/Audio drives to try to see if they will work in Hyper-V on Windows 10? And just to confirm I had tried the latest driver from Intel as well as the motherboard manufacture. I had even tried an older Intel HDMI audio driver but that did not change the results when Hyper-V was installed.

Thank you for the reply. I did find those drivers yesterday and tried each one. I tried the latest stable version first and unfortunately no change with Hyper V installed.. I uninstalled those drivers and installed the Beta driver. I did notice with the Beta driver the HDMI audio drive was updated but again the HDMI sound did not work when Hyper V was installed. As soon as I uninstalled Hyper V the HDMI sound was restored (with both drivers in your post). Let me know if there is anything I can look at.

Hello Amy, yes the above poster is correct. My issue is not Audio inside a VM. It is when I have Hyper V installed on my machine, HDMI audio does not work for anything I.E. windows sounds, playing music with windows media player or movies with any player. Once I remove Hyper V from my system HDMI audio works flawlessly. I have tried 2 different TV/monitors so I know that is not the issue. I have tried 2 different motherboards, and the same issue occurs. Let me know if I can provide any more details for testing. Thank you.

My D54250WYK NUC worked completely fine with Hyper-V and HDMI audio on Windows 8.1 and earlier. It only stopped working when the NUC was upgraded to windows 10 along with Intel-provided windows 10 graphics drivers. If you want to defer to Microsoft and say it's a problem with Hyper-V in Windows 10, that's fine but please provide the link stating it's a known issue from them because I can't find such a thing. Until then I'm going to assume that Intel drivers are playing some part in the problem. Intel and Microsoft are first tier OEM partners and this issue is reflecting terribly on you both (especially Intel in my eyes because of how long it has gone on without an appropriate response or resolution). Please do some actual testing with engineers and provide relevant feedback and resolution, not the canned replies or misdirection I have seen so far.

gomer240, I will post any updates here as requested by Amy: marszi has posted a viable workaround for now in the form of deactivating the VT-d feature in the visual BIOS (UEFI). As I mentioned before VT-d is fully supported by the D54250WYK CPU and Chipset but it appears there is a bug with it that is currently only affecting Windows 10 when Client Hyper-V is enabled. VT-d allows direct access to a PCI device for a guest VM which cuts down on emulation overhead of virtual PCI devices (typically used for direct access to a NIC). My educated guess is that there is a bug somewhere between the new hypervisor for Client Hyper-V in Windows 10 and the Intel display and/or chipset drivers.

I don't know much about audio drivers but the snd_intel_sst_acpi module looks to me like it's probably the one that's supposed to be controlling the device. I suspect I might need a different version, or something like that, but I can't find any information on those modules.

"Imaging Unit" sounds like camera to me. There's some snd_soc_sst stuff loaded so probably the SOC/CPU has integrated (outside of PCI) soundcard of some sort but it doesn't work because reasons. Run dmesg and see what this driver says when it loads.

How it occurs:

System boots, sound icon is not visible during login screen.

After login the system may or may not display the sound selection icon and volume slider, but when going into settings only one of my outputs is on the list and it promptly disappears when clicking off the menu.

I was able to successfully install Windows 10 using EFI method. After installing Windows 10, I installed the latest v6 of Bootcamp drivers and support software. Everything works except for audio/sound and Intel HD 4000 integrated graphics.

Somewhere in the forums, I read that the audio/sound issue is related to integrated graphics drivers for Intel HD 4000. In the Device Manager, I tried to update the drivers for ""Microsoft Basic Display Adapter" by installing Intel HD 4000 graphics drivers using multiple methods below. In all cases, the drivers are detected but while the drivers are being installed, Windows crashes and automatically reboots.

Could it be that Bootcamp v6 is not downloading the proper drivers for the EFI install in order for the sound to work? In macOS Sierra, is there any modifications I need to do to Bootcamp's info.plist so that it will download the proper drivers that will enable the audio in EFI version of Windows 10 for my MacbookPro9,1 model? 0852c4b9a8

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