Jason called me one afternoon, saying, "Frank, I've tried three different insurance companies to get a medical plan for my autistic son, and all attempts have failed! Is it true that autism can't qualify for a medical plan?"

I told Jason, "I admire your determination. Let's review your case." After hearing his story, I realised that his son's condition wasn't as severe as he thought.  I encouraged him to try again with the insurance company I represented. He looked at me doubtfully, asking, "Seriously, can your company accept this?" I told him, as a Purpose-Driven Insurance Advisor, "Let the experts do their job!" We submitted the application with all the necessary facts to insurance company, letting the underwriter assess the case.

To our surprise, the insurer approved the medical plan without any exclusions. Jason was ecstatic but initially skeptical. After thoroughly explaining the offer letter and clarifying certain terms and clauses, he finally accepted it. I understood his reaction—after all, the outcomes of his previous three applications had been disappointing. One agent even told him it wasn't worth applying, as the chances were too low.