Forex Chart AI ("we", "our", "us") operates the Forex Chart AI mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Chart Images: When you upload or capture a forex chart for AI analysis, the image is sent to our servers for processing. We do not permanently store these images after analysis is complete.
Support Tickets: If you submit a support ticket or feedback through the App, we collect the message content and your device identifier to respond to your inquiry.
Pair Requests: If you request a new trading pair, we collect the pair name and your device identifier.
Device Information: Device model, operating system version, unique device identifiers, and app version.
Usage Data: Features used, analysis requests made, pairs tracked, app session duration, and interaction patterns.
Subscription Data: Purchase status and subscription type (free or pro) to manage feature access. We do not collect or store payment card details — all payments are processed securely by Google Play.
We do not collect your name, email address, phone number, or physical address.
We do not collect financial account information, brokerage credentials, or trading account details.
We do not collect precise location data (GPS).
We do not require account registration or login.
We use the information we collect for the following purposes:
Provide Services: Process chart images through our AI engine and deliver trading analysis results.
Live Price Notifications: Deliver real-time forex price updates for pairs you have enabled.
Manage Subscriptions: Verify your subscription status and provide appropriate feature access.
Improve the App: Analyze usage patterns to improve performance, fix bugs, and develop new features.
Customer Support: Respond to your support tickets and feedback.
Display Ads: Show advertisements to free-tier users through Google AdMob. Ad personalization is handled by Google's advertising SDK.
Our App uses the following third-party services that may collect information:
We use Google AdMob to display advertisements to free-tier users. AdMob may collect device identifiers, IP addresses, and usage data to serve personalized or non-personalized ads. Google's privacy policy applies to data collected by AdMob: https://policies.google.com/privacy
In-app purchases and subscriptions are processed through Google Play. We do not have access to your payment details. Google's terms and privacy policy govern these transactions.
Chart images are sent to OpenAI's API for AI-powered analysis. OpenAI processes the image to generate technical analysis results. OpenAI's usage policies apply: https://openai.com/policies/privacy-policy
The App embeds TradingView widgets to display interactive forex charts. TradingView may collect usage data through its embedded widgets. TradingView's privacy policy applies: https://www.tradingview.com/privacy-policy/
Chart Images: Processed in real-time and not permanently stored on our servers after analysis is delivered.
Usage Analytics: Retained in aggregated, anonymized form for up to 12 months to improve app performance.
Support Tickets: Retained for up to 6 months after resolution, then deleted.
Subscription Data: Retained as long as your subscription is active, then deleted within 30 days of expiration.
We take reasonable measures to protect your information, including:
Encrypted data transmission (HTTPS/TLS) between the App and our servers.
Secure server infrastructure with restricted access.
No storage of sensitive personal or financial information.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Free-tier users may see advertisements served by Google AdMob, including banner ads and rewarded video ads. You can opt out of personalized advertising through your device settings:
Android: Settings → Google → Ads → Opt out of Ads Personalization
Pro subscribers enjoy an ad-free experience.
Depending on your jurisdiction, you may have the following rights regarding your data:
Access: Request information about the data we hold about you.
Deletion: Request deletion of your data from our systems.
Opt-Out: Opt out of personalized advertising through your device settings.
Portability: Request a copy of your data in a portable format.
To exercise any of these rights, please contact us using the details below.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the App after changes constitutes acceptance of the updated policy.
Forex Chart AI provides AI-generated analysis for educational and informational purposes only. Trading forex, commodities, and cryptocurrency involves significant risk and may not be suitable for all investors. The signals and analysis provided by this App do not constitute financial, investment, or trading advice. Always conduct your own research and consult with a qualified financial advisor before making any trading decisions. Past performance does not guarantee future results.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: navneetj724@gmail.com