F&BSG Privacy Policy
Effective Date: May 13, 2025
F&BSG ("Application") is a free mobile app provided by F&BSG ("Service Provider", "we", "us", or "our") that connects users with commercial space rentals, manpower services, and equipment rentals. This Privacy Policy explains how we collect, use, share, and protect your information when you use the Application. By using F&BSG, you consent to our practices as described below.
1. Information We Collect
We collect the following information to provide and improve our services:
a. User-Provided Information:
- Contact Info: Name, email, and phone number (for account creation, bookings, or listing verification).
- Financial Info: Payment details (e.g., credit card information) for pay-per-post listings or service bookings.
- User Content: Listings, profiles, or messages you create or send within the Application.
- Location: Coarse or precise location (if enabled) for location-based search to find nearby services.
b. Automatically Collected Information:
- Device Info: IP address, device type, operating system (e.g., iOS version), and unique device identifiers.
- Usage Data: Pages visited, time and date of visits, time spent on the Application, and interactions (e.g., searches, bookings).
- Analytics Data: Aggregated data on app performance (e.g., crash reports, feature usage).
c. Location Data:
We may collect coarse or precise location data if you enable location services for features like location-based search. You can disable location access in your device settings at any time.
2. How We Use Your Information
We use your information to:
- Provide core services (e.g., process bookings, display nearby listings, verify providers).
- Facilitate communication between users and providers.
- Process payments for pay-per-post listings or bookings.
- Improve the Application through analytics (e.g., usage patterns, crash reports).
- Send important updates, confirmations, or promotional messages (you can opt out of marketing).
- Comply with legal obligations or respond to lawful requests.
3. Third-Party Services
We use trusted third-party services to support the Application. These services may collect data as described in their privacy policies:
- Google Analytics for Firebase: Collects device info, usage data, and crash reports for analytics. See their policy: https://firebase.google.com/policies/analytics
- Stripe: Processes payment information for listings and bookings. See their policy: https://stripe.com/privacy
Only anonymized or aggregated data is shared with third parties for analytics, unless necessary for service delivery (e.g., payments). These providers are bound by agreements to protect your data.
4. Data Sharing
We may share your information:
- With service providers (e.g., verified workers, space owners) to fulfill bookings or listings.
- As required by law (e.g., to comply with subpoenas or government requests).
- To protect our rights, your safety, or investigate fraud, with trusted partners who adhere to this policy.
We do not sell your personal information to third parties.
5. Your Choices
- Location: Disable location services in your device settings to stop location data collection.
- Marketing: Opt out of promotional emails by following unsubscribe instructions.
- Data Collection: Stop all data collection by uninstalling the Application using your device’s standard uninstall process.
6. Data Retention
We retain user-provided data (e.g., account info, listings) for as long as you use the Application and for a reasonable period thereafter to comply with legal or operational needs. Automatically collected data (e.g., usage logs) is retained for analytics and deleted after [insert period, e.g., 12 months]. To request deletion of your data, contact us at support@FBSG.com.
7. Children’s Privacy
The Application is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn a child under 13 has provided data, we will delete it immediately. Parents or guardians can contact us at support@FBSG.com for assistance.
8. Security
We protect your information using industry-standard measures:
- Encryption: HTTPS for data in transit, AES-256 for stored data.
- Access Controls: Limited access to your data by authorized personnel only.
- Secure Providers: Third-party services (e.g., Stripe, Firebase) follow strict security standards.
While we strive to safeguard your data, no system is completely secure. Please protect your account credentials.
9. Your Rights
Depending on your region (e.g., under GDPR for EU users), you may have rights to:
- Access, correct, or delete your personal data.
- Restrict or object to data processing.
- Request data portability.
Contact us at support@FBSG.com to exercise these rights. We will respond within a reasonable time (e.g., 30 days).
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by updating this policy in the Application and on our website (https://FBSG.com/privacy). Continued use of the Application constitutes acceptance of the updated policy.
11. Contact Us
For questions or concerns about this Privacy Policy or our practices, contact us at:
Email: support@FBSG.com
Website: https://FBSG.com
This Privacy Policy is effective as of May 13, 2025.