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NCHN

Teams Link | NCHN Fort Collins

What's the scope here? 

Opioid use disorder treatment - low barrier buprenorphine access. 

Hep C treatment - for patients qualifying for simplified treatment. 

On a more holistic level, a medical touch point for marginalized patients - if you feel inspired to help someone with another medical or behavioral problem, reach out! 


Where?

400 Remington St #100, Fort Collins, CO 80524

(NCHN) Main phone number: 970-484-4469 

(FMC) After hours voicemail: 970-495-8881

Who? 

Residents! Grassroots but embedded! Wednesday afternoons 5-7pm!


Resident med director: Navid Farahani MD, available PRN via Epic chat


Other FMC leadership: 

Dana Kelin (Clinical care coordinator)

Jeannie Folan (Attending point person)


Resident staff:

NF UL is calling, outpt FM is in person (required)

All the rest of us are stoked and volunteering 

How to Do a Visit 


First, pump yourself up and get ready to open a million windows on your laptop. 

Find a HIPAA compliant space :) 


Teams:   FMC MAAT/ NCHN 

1) Open Provider Schedule and log your shift type on the drop-down menu

2) Open Patient Schedule, make sure you're on the correct day

3) Look for a patient that’s checked in (CI), click on “CI” box, type your initials to claim them, if no answer add "-callx1 (time)". Patients are typically called twice about 10 minutes apart.

4) Consider any special info before calling: Outstanding UDOAS? Preop planning? Pregnancy? Hep C (+)? 


Epic:   FMC Fam Med OP -> FMC MOUD Clinic

1) Start note

2) Check PDMP - any gaps in tx, what length of scripts, any other controlled substances prescribed (for example, did they get opioids from the ED?) - mark as reviewed!

3) Quickly peep the Problem List (OUD) to see the last update, brief substance hx, infectious labs, complicating social factors, etc.  

4) Call Patient in Doximity, use 970-484-4469 (don’t use FMC phone#)

- "How are you taking the medicine?" - name, dose, and fx

              (standard upper limit is 8 mg TID)

- Try to collect a fun fact for our weekly fun fact competition

- Ask patient how they are doing: relapses, gaps, withdrawal sx, cravings, satisfaction

- Make sure they have Narcan (unexpired!) at home

- What pharmacy? Don't assume it's the same as last time. 

5) Send script (or pend it for a DEA-wielding doc to sign) 

6) Update the Problem List, be sure to write length of script given and follow up plan

7) Code visit - charge capture - Telephone Visit vs Est 3  

9) Sign encounter - you'll be prompted to add chief complaint and change provider to you

11) Go back to TEAMS Patient Schedule, COPY & PASTE the patient information to the next visit list (1wk, 2wk, 1mo) 

12) Rinse, repeat


Follow up timing: 

  • usually guided by most recent UDAOS (i.e. 4w if you're refilling x28d)

  • if pt is unstable, follow up sooner! 

  • if pt requests to follow up sooner, great! 

Inductions 101:

  • help the pt quantify use quantity and substance type (offer fentanyl test strips PRN) 

  • guide the pt to choose a method based on goals, timeline, prior experiences, etc.

  • offer printed handouts with induction method/directions and COWS scale for their reference 

  • have a plan for follow up and emergency care 


Low-dose Induction | handout in SUD team - final link pending

Macro Induction | CA Bridge handout 

Standard Induction | UCHealth Pathway

SOWS (self reported COWS) | ASAM handout

Buprenorphine Symptom Management | UCHealth Pathway

Dot phrases

.fmcNCHNintake 

.fmcNCHNtelefollowup

.fmcNCHNfollowup - in person routine follow up 

.fmcNCHNprob - to start a problem "opioid use disorder, severe" 

.fmcNCHNudoas - for UA policy in your problem 


Order sets 

  • fmcFAV - Pain/MOUD Suboxone induction (standard and micro)

  • fmcFAV - Pain/MOUD comfort meds panel

  • fmcFAV - Pain/MOUD ID screening panel - be sure Hep C & HIV screens are ordered for all folks!

  • fmcFAV - Pain/MOUD narcan 


UA Policy

Buprenorphine is a controlled substance, it can be diverted, and it can be lifesaving! 

Our responsibility is to document adherence & troubleshoot if there are concerns. 

We don't tox test for other substances.


The day the test is completed is “0”:  

- 0-3 months: eligible for 1 month rx  

- 3-4 months: eligible for 2 week rx R1  

- 4-5 months: eligible for 1 week rx R3  

- 5 months (appt directly following): 1 week  


At 5 months w/o UA, prescribing may be discontinued based on provider discretion, and visits should be weekly. 


IF A TEST IS NEG:  pt is rq'd to complete a confirmatory test (bupe quant) at a UCH lab for more thorough analysis w/in 1-2w of neg test.  


NCHN UA times: 

Mon, Tues, Thurs, Fri: 9 am to 445 pm | Weds: 11 am to 645 pm 


UCHealth lab UA order 

"Buprenorphine Screen Urine w/reflex to quant" - standing option for every patient 

Deep tracks 

  • Reach out to Dana and team through the weekly Epic chat that you are added to at the beginning of the shift with questions

  • If you feel uncomfortable, for any reason, reach out to NF or JMF to talk through a care plan or a concern 

  • Written Policies Live Here 

  • Any bup other than Suboxone needs a prior authorization - message the group chat to ask for one (pregnancy is an easy example)

  • If the patient has been dismissed from FMC, we can't make a visit encounter - NF or JMF will make a Telephone encounter so don't take these patients! 

  • Want to be the patient's PCP? Dana can add them to your frozen slot to get established in our clinic! Use wisely. 

Chronic Hepatitis C treatment


NCHN protocol 

Clinical info - treatment naive without cirrhosis 

Fib-4 calculator

Colorado Viral Hepatitis Elimination Strategic Plan 2025-2030


Dot phrases

.fmcNCHNHepCconsult - in person visit with a person for treatment 

.fmcNCHNHepCprob - for "Prob Overview" in Epic chart to track 

.fmcNCHNHepCfollowup - after meds, for planning SVR 


Deep tracks 

Make sure you staff verbally with the attending 

Make sure they are tracked on the Excel patient sheet in Hep C tab 

Make sure they are routed to Dana for follow up appts and SVR 


Labs 

Ordered by Dana/staff after a (+)antibody for quant viral load and Fib4, HIV, HbSAg, Hcg

Other amazing NCHN resources of which residents are not in charge: 


test strips (fentanyl contamination)

STI testing 

insurance support and services 

HIV care 

food bank 

the list goes on, and is actively growing 

Other clinics that might be helpful for certain patients: 


FMC MOUD (i.e. sublocade?)

Front Range (i.e. sublocade?)

BHG (i.e. methadone?)


Plus literally any other primary care referral you'd normally make - don't be afraid to route a pregnant patient to PVP, for example!

Current Admin Time Accrual Policy

Last updated: 6/2024


3 Shifts = 1/2 day of admin time

  • at least 1 shift has to be in-person

  • scheduled shifts with Outpatient FM or Night Float do not count towards this total

  • shifts from July -> December will accrue admin time to be used by the end of February 

  • shifts from January -> June will accrue admin time to be used by the end of August 


To schedule admin time, request specific dates with Kim Bell with plenty of early notice - mind that these shifts are not her responsibility, so please be courteous and proactive. 

Eligible for use when off of inpatient services. 

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