Welcome to Fliq Me (“we,” “us,” “our,” or the “App”).
This Privacy Policy describes how we collect, use, process, disclose, and safeguard your information when you use our mobile application Fliq Me, which provides video calling, instant messaging, and media sharing features similar to platforms such as Tango, Parau, or Mumu.
By using Fliq Me, you agree to the terms of this Privacy Policy.
If you do not agree, please do not install or use our application.
We collect various categories of data to provide you with the best possible experience.
Below is a detailed explanation of each data type, how it’s collected, and why it’s needed.
We collect personal identifiers and basic details when you register or interact with the app:
Name
Email address
Phone number
Profile photo
User ID
Password (encrypted and not visible to us)
Purpose:
Used for user authentication, personalization, and account recovery.
Storage:
Encrypted and securely stored on our servers. We never sell or rent your personal information.
If you make any purchases or transactions within Fliq Me (for example, premium features or virtual gifts):
Payment information (processed securely through Google Play Billing or authorized third parties)
Purchase history
Transaction ID
Billing details (if applicable)
Purpose:
To process payments, issue receipts, and maintain purchase records.
Security:
Fliq Me never stores credit/debit card information directly. All payments are handled securely through Google Play or certified payment gateways.
Fliq Me may access your photos and videos through:
android.permission.READ_MEDIA_IMAGES
android.permission.READ_MEDIA_VIDEO
Purpose:
Allow users to upload profile pictures or share media with contacts.
Enable video sharing within chat or live streaming.
Support camera-based features like video calling or filters.
Important:
Access occurs only when you choose to upload or share media.
We do not automatically scan or collect gallery media.
You can revoke this permission anytime in your phone’s settings.
Permissions used:
android.permission.RECORD_AUDIO
Purpose:
Required for voice and video calls.
Used for real-time communication only.
We do not record, store, or analyze any audio content unless explicitly stated (e.g., voice messages sent by users).
Fliq Me allows you to send:
Text messages
Voice notes
Images/videos
Emojis and stickers
Purpose:
To provide a seamless communication experience between users.
Data Handling:
Messages are transmitted in encrypted form (end-to-end encryption where applicable).
Temporary data is deleted automatically after delivery unless saved by the user.
Collected automatically during app use:
App interactions
Call duration and participants
In-app search history
Usage frequency
Session duration
Purpose:
To improve user experience, detect fraud, enhance performance, and ensure system stability.
We collect:
Crash logs
Diagnostics
Device model
Operating system version
Performance statistics
Purpose:
To troubleshoot issues, analyze performance, and enhance app stability.
We may collect approximate location (not GPS-level) for:
Regional content matching
Call routing optimization
Language preferences
You can disable location access anytime in your phone’s settings.
Permission Used:
FOREGROUND_SERVICE_MEDIA_PROJECTION
Purpose:
This permission is required for:
Real-time video streaming
Screen sharing during calls
Live broadcasting sessions
How It Works:
The app shows a visible foreground notification whenever media projection is active.
The service runs only when the user initiates a call or live session.
No screen data is recorded or stored.
The projection stops automatically when the user ends the session.
We use your data to:
Deliver and improve our video calling, chat, and streaming services.
Personalize your app experience (profiles, recommendations, etc.).
Ensure account security and prevent unauthorized access.
Analyze usage for performance improvements.
Send important notifications or updates related to service.
Detect, prevent, and address fraud or policy violations.
Facilitate in-app purchases and billing.
We do not sell or trade user data.
We may share limited information with:
Service providers: For video call infrastructure (e.g., Agora, Firebase, Twilio).
Analytics tools: For crash reporting and performance monitoring.
Legal authorities: Only when required by law.
All third-party integrations follow strict confidentiality and data protection agreements.
Data is stored on secure cloud servers with encryption.
Personal data is retained as long as your account is active.
When you delete your account, associated data is permanently erased within 30 days unless required for legal or compliance reasons.
We implement industry-standard practices, including:
AES-256 data encryption
SSL/TLS data transmission
Encrypted password storage
Firewalls and access controls
While no system is completely secure, we take all reasonable measures to protect your data.
You can:
Access, edit, or delete your profile information.
Revoke any app permission (camera, microphone, storage).
Delete your account permanently.
Manage notifications and data preferences in settings.
Fliq Me is not intended for children under 18.
We do not knowingly collect personal information from minors.
If you believe a child has provided us data, please contact us for immediate deletion.
If you are located outside India, your information may be transferred to and processed in countries where our servers or service providers are located.
We ensure adequate protection as per applicable laws (GDPR/CCPA compliance standards).
We may occasionally update this Privacy Policy.
The latest version will always be available in the app or on our website.
Users will be notified of significant changes via in-app alert or email.
For any privacy-related queries, concerns, or complaints, please contact:
📧 Email: hookmeapps@gmail.com
🏢 Developer Name: Constrex Enterprises
🌍 App Name: Fliq Me
We aim to respond to all requests within 7 business days.