Privacy Policy

1. Introduction

This Privacy Policy explains how Lunarex Studios Private Limited (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you use the FliqMe mobile application (“Platform”).

FliqMe is a social networking and live video interaction platform that enables users to connect with independent hosts through real-time communication services.

By using the Platform, you agree to this Privacy Policy.

2. Information We Collect

2.1 User (Guest) Information

Since users may access the Platform in guest mode, we collect limited data:

• Device information (model, OS version)
  
  

• App usage data and session logs
  
  

• IP address and approximate location
  
  

• Transaction and coin purchase records
  
  

• Crash and diagnostic data
  
  

We do not require account registration for basic use.

2.2 Host Information

Hosts providing services on the Platform provide:

• Name and profile details
  
  

• Government ID for KYC verification
  
  

• Face/selfie verification data
  
  

• Contact details
  
  

• Bank/payment details for payouts
  
  

• Activity and performance data
  
  

2.3 Payment Information

Payments are processed via secure third-party payment providers and app stores.

We do not store:

• Full card numbers
  
  

• CVV
  
  

• Banking passwords
  
  

We receive limited transaction confirmation data such as:

• Transaction ID
  
  

• Amount
  
  

• Status
  
  

• Purchase time
  
  

2.4 Communication Data

During use of video interaction features:

• Session metadata (duration, connection status) may be recorded
  
  

• Content of private video interactions is not recorded by the Company
  
  

Users are responsible for content shared during interactions.

3. How We Use Information

We use collected data to:

• Provide and operate the Platform
  
  

• Enable video interaction services
  
  

• Process coin purchases
  
  

• Prevent fraud and abuse
  
  

• Verify hosts (KYC)
  
  

• Improve service quality
  
  

• Comply with legal obligations
  
  

• Enforce Terms and policies
  
  

4. Legal Basis for Processing

We process data based on:

• User consent through app use
  
  

• Contractual necessity to provide services
  
  

• Legitimate business interests (fraud prevention, security)
  
  

• Legal compliance requirements
  
  

5. Sharing of Information

We may share limited data with:

• Payment processors and app stores
  
  

• Cloud hosting and analytics providers
  
  

• Identity verification providers (for hosts)
  
  

• Law enforcement when legally required
  
  

We do not sell personal data.

6. Data Storage and Security

We implement reasonable safeguards including:

• Secure servers and encryption
  
  

• Access controls
  
  

• Monitoring and logging
  
  

• KYC document protection
  
  

However, no system is completely secure.

7. Data Retention

We retain data only as long as necessary for:

• Service operation
  
  

• Legal compliance
  
  

• Fraud prevention
  
  

• Dispute resolution
  
  

KYC and transaction records may be retained as required by law.

8. User Rights

Subject to applicable law, users may request:

• Access to their data
  
  

• Correction of inaccurate data
  
  

• Deletion of data (where feasible)
  
  

• Restriction of processing
  
  

Requests may be sent to the contact below.

9. Children’s Privacy

FliqMe is intended only for individuals 18 years and above.

We do not knowingly collect data from minors.
If discovered, such data will be deleted.

10. International Data Transfer

Data may be processed on servers located outside your region through trusted service providers with appropriate safeguards.

11. Third-Party Services

The Platform may use third-party SDKs and services (analytics, payments, hosting).
Their privacy policies apply to their processing activities.

12. Changes to Policy

We may update this Privacy Policy periodically.

Updated versions will be posted within the Platform.
Continued use constitutes acceptance.

13. Contact

Company: Lunarex Studios Private Limited
App: FliqMe
Email: fliqmeofficial@gmail.com