FLEX FACILITY – Privacy Policy 

Last updated: [11/18/2025]

FLEX FACILITY (“we” or “us”) operates the FLEX FACILITY mobile application (“App”).
This Privacy Policy explains how we collect, use, disclose, and safeguard our information when you use our App.

If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

We may collect the following information when you use FLEX FACILITY:

1.1 Personal Information

• Name

• Email address

• Phone number

• Basic profile details

1.2 Usage Data

• App activity

• Device information

• Crash logs

• Analytics data (if enabled)
  
  

1.3 Optional Information

If your app includes features like:

• Membership details

• Booking details 

• Workout preferences
  
  

These may also be collected when provided by the user.

2. How We Use Your Information

We use the collected information to:

• Create and manage user accounts

• Improve the app’s functionality

• Provide customer support

• Send important notifications

• Track gym usage or membership (if applicable)

• Improve user experience and app performance
  
  

We do NOT sell or share user data with third-party advertising networks.

3. Sharing Your Information

We may share information only in the following situations:

• Service Providers: (e.g., Firebase Authentication)

• Legal Requirements: If required by law or government authority

• App Operations: To maintain and improve app functionality

We do not share user data with any third parties for marketing purposes.

4. Data Storage & Security

We take reasonable measures to protect your information, including:

• Secure databases

• Encrypted data transmission

• Restricted access to staff

• Regular security updates
  
  

However, no method of transmission over the internet is 100% secure.

5. User Rights

Users may:

• Request account deletion

• Request data removal

• Update their personal information

• Stop using the app at any time

Contact details for support are provided below.

6. Children’s Privacy

FLEX FACILITY does not target children under the age of 13.
We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us so we can remove it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be updated with a new “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or want to request data deletion, please contact:

📧 Email: archengservices2022@gmail.com
🌐 App: FLEX FACILITY