FlashNet Customer Portal - Privacy Policy
Last updated: June 2026
Information We Collect
The FlashNet Customer Portal app collects the following information:
- Full name and contact information (phone number, email)
- Customer account information (customer ID, internet package)
- Payment and billing history
- Device token for push notifications
2. Use of Information
The collected information is used to:
Manage your account and internet services
- Process bill payments
- Send service-related notifications (bills, outages, promotions)
- Improve the quality of our services
3. Data Storage
Your data is stored securely on our servers with encryption. We do not sell, trade, or transfer your personal data to third parties, except for payment processing through authorized payment gateways.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. User Rights
You have the right to:
Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@novaradiusid.com
Website: https://novaradiusid.com