If you experience problems in your mobile browser and can’t access Yahoo, don’t just switch to any other mode without trying to fix it. There could be a myriad of troubleshooting steps to fix problems with Yahoo not working in a mobile browser.
If your mobile browser is not working properly, it can surely cause Yahoo to stop working. Since the problem is unknown, we will try out every possible troubleshooting step to do away with the existing problem.
When ‘Yahoo is not working in a mobile browser’, check out the following steps to fix the unknown problem.
Have Active Internet Connection: Perhaps you don’t have an active internet connection, which is why you are not able to access Yahoo in your mobile browser. Whether you are an Android phone user or hold an Apple device, you can check the internet connection with the Settings option.
Update Web Browser: Yahoo works perfectly fine on Google Chrome, Mozilla Firefox, Opera, and Safari. No matter which browser you are using, you need to make sure that you have updated the browser to the latest version. Yahoo works smoothly on the updated browser.
Force Stop and Restart the Browser If Unresponsive: When the browser slows down or acts sluggish, you may go ahead and force stop and then restart the browser. It will work fine then.
Clear Cookies and Cache Files: Clearing cache and cookies fix many unknown issues that often stop you from accessing Yahoo websites. To clear cache and cookies on Android device (Chrome), you need to –
Go to Chrome and tap the ‘Menu’ icon.
Now, tap ‘Settings’ and then ‘Privacy’
You will find the option “Clear Browsing Data”. Tap it.
You can then select “Cached images files” and “Cookies and site data”.
Now, tap “Clear data”.
Related Blog: Facing Yahoo Mail Not Working Issue in iOS Mail? Fix It Now
If you are using Chrome for iOS, this is how you can clear the browsing data.
Go to Chrome and tap the ‘Menu’ icon.
Now, tap ‘Settings’ and then ‘History’
You will find the option “Clear Browsing Data”. Tap it.
You can then select “Cached images files” and “Cookies, Site Data”.
Now, tap “Clear Browsing Data”.
5. Turn off or Disable Private Browsing: Private browsing can block cookies and save your browsing history. You need to disable or turn off private browsing to fix the unknown issues that cause Yahoo websites to stop working.
6. Enable Location: Do you wish Yahoo to provide all important and updated information regarding the weather, local search, and news? For that, you must enable the location feature.
7. Restart Your Mobile Phone: Consider restarting the device when the above troubleshooting steps don’t work. Rebooting the mobile device fixes many issues. It will ultimately fix bugs that are creating problems in Yahoo.
8. Update Your OS to the Latest Version: If the operating system of your mobile device has not been updated yet, it is time to take a few minutes to update it to the latest version. It has high potential to clear issues that cause Yahoo to stop working in a mobile browser.
9. Resort to another Browser: This is what you will have to do at last. If you are using Chrome, switch to Safari or Firefox and check whether you are able to use Yahoo.
If the problem still persists, you should contact the device’s manufacturer or Yahoo 24/7 email customer service for further assistance.