SBCGlobal sign-in errors can be quite frustrating because they can be an obstacle for your work. If the problem occurs often then you should call the SBCGlobal customer care and speak to an expert to check if there is a security issue with your account. You can also follow the solutions mentioned in this blog to fix cannot sign-in SBCGlobal email account error so that you can continue your work without any issues.
Also read: How to Fix the Syncing Errors in SBCGlobal Email
Solution 1: Reset the Password
The most common reason why users cannot sign in to their account is because the password there entered is incorrect. You can refer to the steps below to reset your SBCGlobal email password:
· Step 1: Go to the SBCGlobal login page.
· Step 2: Click ‘Forgot Password’ and continue.
· Step 3: Enter your full SBCGlobal email address and username.
· Step 4: Select the option to answer the security questions.
· Step 5: Enter your answer for the security questions.
· Step 6: Select ‘Continue’ and follow the instructions to reset the password.
Once you reset the password you can restart the browser and visit the SBCGlobal login page to check if the issue is resolved. If you still cannot sign in move to the next solution.
Solution 2: Clear the Browser Cache
Another reason why sign in error occur is because there are technical issues with the browser. You can refer to the instructions below to clear the browser cache and resolve the issue:
· Step 1: Open the internet browser on your computer.
· Step 2: Go to the top right corner and click ‘More’ or ‘Settings.’
· Step 3: Look for the option that says ‘Clear browsing data.’
· Step 4: Choose the exact time range to delete the cache data.
· Step 5: Click the boxes next to “Cookies and other site data” and “Cached images and files” and then click Clear data.
Also read: How to Fix SBCGlobal Email Not Working with MS Outlook
Keep in mind the exact steps to delete the cached data differs based on which internet browser you are using. However, if you find that the error persists you will need to implement a more advanced troubleshooting solution to fix the problem. You can call the SBCGlobal customer support and speak to a certified expert to learn the different solutions you can use to fix your email account and carry on with your work.
Source URL: How to fix cannot sign into SBCGlobal email account