Privacy & Policy
Last Updated: 19/12/2025
Fitneter (“we”, “our”, “us”) operates the Fitneter User App and Fitneter Vendor App. This Privacy Policy explains how we collect, use, and protect information when you use our applications.
By using our apps, you agree to this Privacy Policy.
1. Information We Collect
A. User App (Customers)
We may collect the following information to process bicycle orders and provide services:
Name
Mobile number
Email address (if provided)
Delivery address
Order details (products purchased, order history)
Payment status (we do not store card/UPI details)
B. Vendor App (Sellers)
For vendors using the Fitneter Vendor App, we may collect:
Vendor name / business name
Mobile number and email
Business address
Product listings and pricing
Order and delivery information
Bank or payout details (for settlement purposes only)
2. How We Use the Information
We use collected information to:
Process and deliver bicycle orders
Communicate order updates
Enable vendors to manage products and orders
Process payments and settlements
Provide customer support
Improve app performance and services
3. Data Sharing
We do not sell or rent personal data.
Information may be shared only with:
Delivery partners (for order delivery)
Payment service providers (for payment processing)
Legal authorities, if required by law
All third parties are required to protect user data.
4. Payments
Payments are processed through secure third-party payment gateways.
Fitneter does not store:
Debit card details
Credit card details
UPI PINs or wallet passwords
5. Data Security
We use reasonable security practices to protect user and vendor data from:
Unauthorized access
Misuse or disclosure
However, no digital platform is 100% secure.
6. User & Vendor Rights
Users and vendors can:
Access their information
Request correction of incorrect data
Request account deletion (subject to legal and business requirements)
7. Children’s Privacy
Fitneter apps are not intended for children under 13.
We do not knowingly collect personal data from children.
8. Third-Party Services
Our apps may use:
Payment gateways
Map or delivery services
Cloud hosting services
These services follow their own privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, contact us:
Email: mail.fitneter@gmail.com