Last Updated: February 13, 2026
Firti Trip is committed to protecting your personal data and your privacy. This policy explains how we handle your information when you use our mobile application.
1. Information We Collect We collect various types of information to provide and improve our services:
Personal Data: We collect your name, phone number, and address during registration.
Driver Verification: For drivers, we collect NID numbers, driving license details, and uploaded document images.
Vehicle Information: We collect vehicle registration numbers, car models, and seating capacity.
Real-Time Location: We collect live GPS coordinates (latitude and longitude) to track trips and ensure safety.
Technical Identifiers: Through third-party SDKs like Firebase, we may collect your Device ID, Advertising ID (Ad ID), and app usage statistics to optimize performance and provide relevant updates.
2. Use of Third-Party SDKs We use third-party services, specifically Google Firebase, to enhance our app functionality. These services may collect information used to identify your device, track app crashes, and send push notifications regarding your trip status.
3. How We Use Your Information
To facilitate ride-sharing connections between passengers and drivers.
To verify driver accounts and vehicle ownership.
To process payments and manage your in-app wallet balance.
To monitor live trips for the security of all users.
4. Data Retention and Account Deletion Your data is stored securely in our database. If you wish to stop using our services and want your data removed:
Account Deletion: You can request to delete your account and all associated personal data at any time.
How to Request: To delete your account, please send an email from your registered email address to firtitrip.app@gmail.com.
Process: Once we receive your request, our team will verify your identity and permanently delete your profile and documents from our servers within 7 business days.
5. Security We implement industry-standard security measures, including encrypted password storage and secure API connections, to protect your data from unauthorized access.
6. Contact Us If you have any questions about this Privacy Policy or your data, please contact us at: Email: firtitrip.app@gmail.com