TV Remote - Universal Control
Effective Date: October 31, 2026
Application Name: TV Remote - Universal Control
Package Name: com.remotetv.rukutv.remotecontrol
Developer Name: FIRE Ltd
Legal Entity: Fire Technologies Hong Kong Limited
Support Email: dovanhoang.inc@gmail.com
Privacy Contact: firetechnologieshk.inc@gmail.com
FIRE Ltd, the developer name associated with Fire Technologies Hong Kong Limited ("we," "us," or "our"), is committed to protecting the privacy of users of TV Remote - Universal Control (the "App").
This Privacy Policy explains how we access, collect, use, share, store, protect, and delete information when users install or interact with our Android application distributed through Google Play.
This Privacy Policy applies specifically to TV Remote - Universal Control, identified by the package name com.remotetv.rukutv.remotecontrol.
By using the App, you acknowledge the data practices described in this Privacy Policy. Where consent is required by applicable law, we will obtain it before carrying out the relevant processing.
TV Remote - Universal Control is an Android application designed to help users connect to and control compatible smart televisions and streaming devices.
Depending on device compatibility and available features, the App provides:
TV discovery and connection over a local Wi-Fi network.
Remote-control navigation using buttons or a touchpad.
TV volume and media playback controls.
Keyboard input and voice search.
Media casting, including selected photos and videos.
Screen mirroring and compatible TV connectivity features.
Access to supported TV channels or streaming shortcuts.
Certain features may require access to device permissions or local network information.
3. Information We Access and Process
We may access or process information depending on the features used, permissions granted, and third-party services integrated into the App.
3.1 Local Network and Connected TV Information
When users connect their phones to compatible TVs or streaming devices, the App may process:
Local network connection status.
IP addresses of discoverable devices.
TV or streaming device identification information.
Device connection status and supported remote-control capabilities.
This information is used to discover, connect to, and communicate with compatible devices.
3.2 Device Information and Technical Data
The App or integrated service providers may process technical information, such as:
Device model and manufacturer.
Android operating system and version.
Application version.
Internet Protocol (IP) address.
Advertising identifiers or other device identifiers.
App performance and diagnostic information.
App interactions and advertising-related events.
The categories processed depend on the services actually enabled.
3.3 Photos, Videos, and Media
When users select media casting features, the App may access photos, videos, or media files that users choose to share with compatible TV devices.
Media access is intended to enable the requested casting functionality.
Selected media may be transmitted to compatible devices as part of the casting process.
3.4 Microphone and Voice Search
If users activate voice search or voice-control functionality, the App may request microphone access to capture voice commands.
Voice information is processed for the purpose of performing the requested functionality.
Where third-party speech recognition services are used, voice information may be processed by those providers under their applicable privacy policies.
3.5 Advertising and Analytics Data
If advertising or analytics services are enabled, third-party providers may process information such as:
Advertising identifiers.
Device and application information.
Advertising impressions and interactions.
App usage events.
Crash reports and performance diagnostics.
Approximate location derived from IP addresses.
These services may use information to deliver advertisements, measure advertising effectiveness, monitor app performance, and improve user experience.
3.6 Support Communications
When users contact us for assistance, we may receive:
We use this information to respond to support requests and resolve reported problems.
4. How We Use Information
We process information for the following purposes:
Providing TV discovery and remote-control functionality.
Enabling connections to compatible devices.
Supporting media casting and related features.
Maintaining application performance and reliability.
Diagnosing and resolving technical problems.
Responding to user questions and support requests.
Managing advertising and analytics, where enabled.
Processing and validating purchases through Google Play.
Protecting the App against fraud, abuse, and unauthorized activity.
Complying with applicable legal obligations.
We seek to limit data processing to what is reasonably necessary for these purposes.
5. Third-Party Services and Data Sharing
The App may integrate third-party services for advertising, analytics, technical functionality, and purchases.
Depending on the SDKs and services actually enabled, such providers may receive information directly from users' devices or process information on our behalf.
Potential service categories include:
Advertising and advertising measurement providers.
Application analytics providers.
Crash reporting and performance monitoring services.
Payment and subscription processing providers.
TV connectivity, casting, and speech recognition providers.
For example, where integrated, Google's services are subject to Google's Privacy Policy:
https://policies.google.com/privacy
Firebase services, where integrated, are described at:
https://firebase.google.com/support/privacy
Google Play processes applicable purchases and subscriptions under its own policies.
We disclose information to service providers only for purposes connected with operating the App, delivering applicable services, or meeting legal requirements.
Actual third-party providers and their processing activities must be reflected accurately in this Privacy Policy and in the App's Google Play Data safety declarations.
6. In-App Purchases and Subscriptions
The App may offer paid features or subscriptions through Google Play Billing.
Payment transactions are processed by Google Play.
We do not directly receive users' complete credit or debit card numbers from Google Play.
We may process purchase status, subscription entitlements, transaction identifiers, or related information when necessary to provide paid functionality and support purchase-related requests.
Users can manage or cancel applicable subscriptions through Google Play.
7. Data Storage, Security, and Retention
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, and loss.
These measures may include secure network communications, access controls, and limiting access to information based on operational needs.
Personal information under our control is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, resolving support requests, protecting security, and meeting legal obligations.
Certain information may be retained by integrated third-party providers in accordance with their own retention policies.
No method of electronic storage or transmission is completely secure.
8. Data Deletion and Privacy Requests
Users may contact us to request access to, correction of, or deletion of personal information that we control, subject to applicable laws.
To submit a privacy or deletion request, contact:
firetechnologieshk.inc@gmail.com
Please include sufficient information for us to understand and process the request. We may request reasonable verification before disclosing or deleting personal information.
Where applicable, we will delete or de-identify information unless retention is required or permitted by law.
Uninstalling the App removes the application from the user's device but does not necessarily delete information independently retained by third-party service providers.
9. User Permissions and Choices
Users can control applicable Android permissions through their device settings.
The App may request permissions or access related to:
Local network discovery and connection.
Photos, videos, or selected media.
Microphone access for voice functionality.
Other device capabilities required by supported features.
Disabling permissions may prevent certain features from functioning correctly.
Users may also manage available advertising privacy settings through Android and Google services.
The App is not specifically designed for children under the age of 13.
We do not knowingly collect personal information from children in violation of applicable laws.
If we become aware that personal information has been collected from a child in circumstances requiring deletion, we will take appropriate steps to address the situation.
Parents or guardians may contact us with relevant privacy concerns.
11. International Data Processing
Depending on the third-party services used, information may be processed in countries other than the user's country of residence.
Where required by applicable law, we will implement appropriate measures for international transfers of personal information.
Depending on applicable data protection laws, users may have rights to:
Request access to personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Object to or restrict certain processing activities.
Withdraw consent where processing relies on consent.
Submit complaints to relevant supervisory authorities.
These rights may be subject to applicable legal conditions and exceptions.
Users can contact us using the privacy email address below.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in the App, technical integrations, business practices, or applicable laws.
Any updates will be published on this page with a revised effective date.
Where required by law, we will provide additional notice or obtain consent for material changes.
For questions regarding this Privacy Policy or the privacy practices of TV Remote - Universal Control, please contact:
Developer Name: FIRE Ltd
Legal Entity: Fire Technologies Hong Kong Limited
Application: TV Remote - Universal Control
Package Name: com.remotetv.rukutv.remotecontrol
Support Email: dovanhoang.inc@gmail.com
Privacy Contact: firetechnologieshk.inc@gmail.com
Registered Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
Privacy Policy URL:
https://sites.google.com/view/remote-tv-policy/