Effective date: 2025-07-20
This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application (the “App”), which allows users to register accounts, connect smart fire/smoke alarm devices, and receive real-time alerts via push notifications and automated phone calls.
By using the App, you agree to the collection and use of information in accordance with this policy.
We may collect and store the following types of information:
a. Personal Information
Name
Phone number
Email address
Account credentials (username, password)
b. Device and Sensor Information
Device ID, type, and status
Device location (if provided by user)
Alert history
c. Usage Information
Log data (app usage, time, device model, OS)
IP address
We use your information for the following purposes:
To create and manage user accounts
To register and link devices to your account
To send real-time alerts via push notification and phone calls in case of fire, smoke, or device events
To improve app performance and user experience
To provide customer support
We do not sell or rent your personal information to third parties. We may share data with:
Service providers (e.g., phone call services) under strict confidentiality agreements
Authorities or regulators if legally required
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse.
You may:
Access, update, or delete your personal data from within the app
Contact us to request data deletion
Opt out of non-critical communications
Our App is not intended for children under 13. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
If you have any questions or concerns about this Privacy Policy, please contact us:
CÔNG TY TNHH CÔNG NGHỆ AITHINGS
Address
Phone: +84 38 815 6494
Email:
info@aithings.vn
jessica.nguyen@aithings.vn