Effective Date: 15-06-2025
At Fincura, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“Fincura”), available on Android devices. Please read this policy carefully to understand our views and practices regarding your personal data.
We may collect and process the following types of information:
a. Personal Information
Full name
Phone number
Email address
Date of birth
Bank account details (for payments and wallet funding)
Identification documents (for KYC purposes)
b. Transaction Data
Airtime and data purchases
Electricity token payments
Cable TV subscriptions
Virtual card issuance and usage
Transaction history and receipts
c. Device Information
Device ID
Operating system
IP address
Location (with permission)
We use the information we collect to:
Process and complete your transactions
Provide customer support
Verify your identity (KYC)
Communicate important app updates and promotional offers
Comply with legal and regulatory obligations
Improve app functionality and user experience
We do not sell your data. We may share your data with:
Payment processors and third-party APIs (e.g., VTPass, Nomba, Strowallet) to process your bill payments and card services.
Regulatory or law enforcement authorities, when required by law.
Service providers who support our operations (e.g., hosting, analytics).
All third parties are bound by confidentiality and data protection agreements.
The app may request access to:
Location – to determine service areas (optional)
Camera – for identity verification and document upload
Storage – to save transaction receipts and related files
Contacts (optional) – for sending airtime or funds to others
We retain your information for as long as your account is active or as needed to provide services and comply with legal obligations.
We implement strict security measures to protect your information, including:
Data encryption (SSL)
Secure servers and firewalls
Restricted access to sensitive data
However, no method of transmission over the internet is 100% secure.
You have the right to:
Access the personal data we hold about you
Correct any inaccuracies
Delete your account and data (subject to legal retention requirements)
Opt-out of promotional messages
Fincura is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
Fincura may link to third-party services for payments or customer support. We are not responsible for the privacy practices of these third parties.
We may update this policy from time to time. Changes will be posted in the app and on our website. Continued use of the app means you accept the updated policy.
If you have any questions or concerns about this policy or your data, please contact us at:
Fincura Technologies
Email:support@fincura.com.ng
Website: https://fincura.com.ng/