Effective Date: August 17, 2026
Last Updated: August 17, 2026
FinConnex ("we," "our," or "us") respects your privacy and is committed to protecting the personal data of our users ("user," "you," or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.
We collect information that you directly provide to us, as well as data automatically collected when you interact with the Service.
Account Information: When you sign up or log in (such as credentials, username, email address, password).
Workspace & Profile Data: Information related to your organization, role, contact details, and client management interactions.
Support & Communication: Information provided when contacting customer support or submitting feedback.
Device & Log Information: IP address, device type, operating system version, unique device identifiers, and crash reporting data.
Analytics Data: Usage patterns, features accessed, session durations, and performance logs to ensure workspace isolation and optimal application performance.
We use the collected information for various legitimate business purposes, including to:
Provide, maintain, and improve the FinConnex CRM application.
Authenticate user credentials and enforce role-based, tenant-scoped security controls.
Process transactions, manage pipelines, and generate client analytics.
Monitor app safety, troubleshoot performance issues, and prevent unauthorized activity.
Comply with legal obligations and enforce our Terms of Service.
We do not sell, rent, or trade your personal data. We may share your information only under the following limited circumstances:
Service Providers: We may share data with trusted third-party vendors (such as cloud hosting, analytics, and authentication providers) strictly for the purpose of operating and supporting our Service.
Legal Requirements: We may disclose your information if required to do so by law, regulation, court order, or governmental request.
Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, user data may be transferred as part of that business transaction.
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. FinConnex utilizes tenant-scoped authentication and role-based access control to ensure multi-tenant workspace isolation. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, and reporting obligations.
Account Deletion & Data Removal: You have the right to request deletion of your account and associated personal data at any time. You can request data deletion directly within the application settings or by contacting us at the support email provided below.
Our Service is not directed toward or intended for children under the age of 13 (or under the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information immediately.
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy within the application or via email. Changes are effective immediately upon posting.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
App Name: FinConnex
Email: support@finconnex.com (Replace with your official support email)