Privacy Policy
Effective Date: November 19, 2025
Last Updated: November 19, 2025

This Privacy Policy explains the personal data we collect when you use the File Recovery & Recover Photos app and the purposes for which we use that data.

1. Contact
If you have any questions, please contact us via email at:
📧 hoangmanh1909game@gmail.com

2. Subject of Data Protection
The subject of data protection is personal data. According to Article 4(1) of the GDPR, personal data refers to any information related to an identified or identifiable natural person, such as names or identification numbers.

3. Collection and Use of Data

3.1 Automated Data Collection
When you access the File Recovery & Recover Photos app, your device automatically sends data for technical reasons. This data is stored separately from any other data you may provide to us, including:

• Date and time of access
• Browser type and version
• Operating system used
• URL of the previously visited website
• IP address truncated by one octet

This data is stored for technical purposes only and is not associated with any specific individual.

3.2 Support Requests
If you contact our support team, we collect and store the personal data you provide to process your request. You are not required to provide personal data and may contact us using a pseudonym.
We store support requests for 120 days after completion to ensure proper resolution and assist with any future issues.

Processing is carried out to fulfill your request and ensure proper operation of the app under Article 6(1)(b) GDPR.
For general inquiries, processing is based on our legitimate interest in responding to emails under Article 6(1)(f) GDPR.

4. Cookies
We use cookies to ensure full functionality and improve user experience. You may disable cookies in your browser settings, but some app features may not work properly.

We use:
• Firebase cookies
• Facebook Meta SDK cookies
• Google Ads cookies for ad performance measurement
• Google Analytics cookies for usage analysis and improvements

These cookies do not personally identify you.
Use of cookies is based on our legitimate interest in improving service design under Article 6(1)(f) GDPR.

5. Data Transfer

5.1 Law Enforcement Requests
In case of suspected illegal activity or misuse, personal data may be shared with authorities based on:

• Legitimate interest under Article 6(1)(f) GDPR
• Legal obligation under Article 6(1)(c) GDPR

5.2 Third Party Service Providers
We use carefully selected providers who process personal data in accordance with GDPR.
Transfers follow Article 28(1) GDPR or rely on legitimate interest.

6. Data Deletion
Data is deleted or anonymized once no longer necessary:

• Support requests: 120 days
• Google Analytics data: 14 months

7. Children Privacy
The app is not intended for children under 13 and does not knowingly collect data from them. We comply with COPPA requirements.

8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect legal or operational changes. Please review it periodically to stay informed.