PRIVACY POLICY FOR FELT
Last Updated: January 30, 2026
Felt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Felt (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION WE COLLECT
1.1 Information You Provide Directly
- Account Information: When you create an account, we collect your email address and display name.
- Mood Entries: We collect mood scores, selected emotions, activities, and optional journal notes that you choose to log.
- Photos and Voice Notes: If you use premium features, you may optionally attach photos or voice recordings to your mood entries. These are stored locally on your device and optionally synced to secure cloud storage if you enable sync.
- Preferences: We collect your app preferences, notification settings, and personalization choices from the onboarding quiz.
1.2 Information Collected Automatically
- Device Information: We may collect device type, operating system version, and unique device identifiers for app functionality and analytics.
- Usage Data: We collect information about how you interact with the App, including features used, time spent, and navigation patterns.
- Crash Reports: We collect crash logs and error reports to improve app stability.
1.3 Information from Third-Party Services
- Authentication: If you sign in using Google, Apple, or email, we receive your email address from our authentication provider (Firebase Authentication by Google).
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Provide, maintain, and improve the App's functionality
- Personalize your experience based on your preferences and mood patterns
- Generate AI-powered insights and recommendations about your emotional well-being
- Send you notifications and reminders (with your permission)
- Analyze usage patterns to improve the App
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues
- Comply with legal obligations
3. AI-POWERED FEATURES
The App uses artificial intelligence to analyze your mood patterns and provide personalized insights. This analysis:
- Is performed using anonymized and aggregated data
- Does not share your personal journal entries with third parties for AI training
- Is designed to help you understand your emotional patterns
- Can be disabled in the App settings
4. DATA STORAGE AND SECURITY
4.1 Local Storage
Your mood entries and personal data are primarily stored locally on your device using encrypted database technology. This means your data remains on your device unless you explicitly enable cloud sync.
4.2 Cloud Storage (Optional)
If you enable cloud sync (premium feature), your data is securely stored using Firebase Cloud Services with:
- End-to-end encryption in transit
- Encryption at rest
- Secure authentication protocols
- Regular security audits
4.3 Security Measures
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure authentication mechanisms
- Regular security assessments
- Access controls and monitoring
5. DATA SHARING AND DISCLOSURE
We do not sell your personal information. We may share your information only in the following circumstances:
5.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- Cloud hosting (Google Firebase)
- Analytics (Firebase Analytics)
- Crash reporting (Firebase Crashlytics)
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order or government agency).
5.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. YOUR RIGHTS AND CHOICES
6.1 Access and Portability
You can access your mood data at any time within the App. Premium users can export their data in PDF or CSV format.
6.2 Correction
You can edit or delete individual mood entries at any time within the App.
6.3 Deletion
You can delete your account and all associated data by:
- Using the "Delete Account" option in App Settings
- Contacting us at evahomcuk716@gmail.com
Upon account deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
6.4 Notifications
You can opt out of push notifications at any time through your device settings or the App settings.
6.5 Data Processing Consent
Where required by law, we will obtain your consent before processing your personal data. You may withdraw consent at any time.
7. CHILDREN'S PRIVACY
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at evahomcuk716@gmail.com.
8. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
9. DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Active account data: Retained while account is active
- Deleted account data: Removed within 30 days of deletion request
- Analytics data: Retained in anonymized form for up to 24 months
- Backup data: Removed within 90 days of deletion request
10. THIRD-PARTY LINKS AND SERVICES
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date at the top of this policy
- Sending you a notification (for material changes)
Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.
12. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to say no to the sale of personal information (we do not sell your data)
- Right to request deletion of personal information
- Right to equal service and price
To exercise these rights, contact us at evahomcuk716@gmail.com.
13. EUROPEAN PRIVACY RIGHTS (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making
Our legal basis for processing your personal data includes:
- Your consent
- Performance of our contract with you
- Our legitimate business interests
- Compliance with legal obligations
To exercise these rights, contact us at evahomcuk716@gmail.com.
14. CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Felt App
Yeva Khomchuk
Email: evahomcuk716@gmail.com
For data protection inquiries in the EU, you may also contact your local data protection authority.
15. CONSENT
By using the Felt App, you consent to this Privacy Policy and agree to its terms.
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This Privacy Policy is effective as of January 30, 2026.