The upgrade allows businesses to create shipments and paperwork from their online orders with just one mouse click, saving considerable time versus having to manually enter the required data while remaining fully in control during the order-to-label process.
More time spent on the fulfilment of online purchases can mean businesses spend less time on other activities, including more strategic tasks. A recent study [1] found that small businesses spent about 500 hours per year to manage their freight shipments. In the same survey, 42% of business owners mentioned they spent more than two hours on each individual shipment. Ultimately, these additional hours can translate into additional costs, as well as longer delivery times. A recent FedEx survey among 50 small and medium businesses confirmed that the process of creating an international shipment is perceived to be time consuming. This application upgrade is designed to significantly decrease the time needed to create shipping labels, thus speeding up the entire process of creating a shipment.
Fedex Ship Manager Application Download
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Connect your store and manage your ecommerce shipments in FedEx Ship Manager. Your order, delivery and tracking details automatically get synced with your ecommerce platform, giving you more time and room to scale up.
No, this feature is not currently available. However, FedEx is continuously working to further enhance FedEx Ship Manager online shipping for our customers. The multiple users feature is in development and will be available in a future update.
For your domestic LTL freight shipments, you can create a freight bill-of-lading shipping label online, just like you would for a typical FedEx package or envelope. Electronic Bill of Lading for LTL freight shipments can add convenience, help minimize errors and allow you to instantly track your shipment.
Ideal for your more time-sensitive freight shipments, FedEx Express Freight services offer time-definite delivery of palletized freight. Express freight offers 1, 2 or 3 business days to most U.S. locations by 10:30 a.m., noon or 3 p.m. Express freight also offers international shipping to up to 130 countries and territories.
You can access the tool by clicking "Create a Shipment" under the "Shipping" menu at the top of any fedex.com page or by clicking the "Ship Now" button at the top of this page and entering your login.
FedEx Freight LTL shipping is currently unavailable in the new FedEx Ship Manager application, but can still be done through the old FedEx Ship Manager application. If you are in the new FedEx Ship Manager application and need to return to the old FedEx Ship Manager experience, please select "return to the previous version" in the banner at the top of the page.
Yes, the old FedEx Ship Manager experience is currently still available. When using the new FedEx Ship Manager experience, go to the top left-hand of your screen and click on the navigation bar to select the option to go to the old version.
Yes, we use the latest security technology to help keep your data and transactions safe. Customers can feel confident with a secured system that uses the SSL (Secure Sockets Layer) security standard. FedEx Ship Manager at fedex.com validates the account numbers used. Other back-end checks and security measures are taken to help protect against improper usage of your account number.
Personally, I'm not too concerned with Pre Release here because it looks to me like it functions like a macro and just copies data into the graphical fields in the shipping application. In other words, it doesn't look like a backend API that, in my opinion, would be more susceptible to break.
These issues have us looking at 3rd party integration services. This Smart Shipment Integration Tool would be perfect for us if it wasn't so bloody slow and allowed custom-mapped fields to allow us to print Customer Purchase Order, Sales Order Number, and Shipment Order Number on the labels.
Acumatica, please make this happen. It seems silly that it is not default behavior to allow us to bring this information over. We could deal with the slow speed if it brought all the information over.
Your comments are very detailed and extremely helpful for those looking to implement a shipping integration. Thank you for sharing your experience. It would be wonderful in everyone in this forum would do the same on a regular basis. Just one post per person per quarter would make AUG the strongest knowledge base on Acumatica issues and ways to overcome them on the web.
Also, Matt, your experience with speed issues and the desire to allow custom field mapping would make a great recommendation on the Acumatica Ideas page. You can use the below link to access the site and share your thoughts. You may be pleasantly surprised to learn how many past ideas have found their way into the product.
"Apocalyptic" speed issues was a bit of hyperbole, but our shipping guy just showed me that he could type the information in quicker as a demonstration of his frustration, so I went with the dysphemism.
I'll put together an introductory post when I get a chance. This go-live has been 3 years in the making from discovery until now for us. We're a relatively small company, but there's 4 sister companies all on different ERP systems that we're trying to unify. My location is the first go-live, and we want to iron out as many of the issues as possible before going live at the others.
Interesting. I read your post as apoplectic, not apocalyptic. I have experienced similar issues with integrations. In my case, it was an outside developer consuming data from Acumatica and expecting an API call to perform similar to a native database call. Lack of early testing in a production environment resulted in people's behavior more closely relating to my interpretation. Cheers!
I started a "New Idea" on the Acumatica feedback forums for the rationale on why it would be useful to be able to link Sales Order and Customer Purchase Order to the UPS WorldShip Reference 2 and 3 fields.
We have used the built-in carrier setup integrations with UPS/Fed-Ex/Stamps.com (USPS) for our shipping labels and had a similar frustration at the lack of mapping data fields like the order number, customer PO, etc to the reference fields on the labels with the carriers. There are reference number fields on the packages tab but it is not set up to easily pull in any data without manual entry. Through a decent amount of trial and error we finally figured out a customization to default the customer PO into one of these fields but I'm surprised Acumatica does not have this built into the carrier settings to easily map data across without a customization.
@brandon Hi Brandon, we're using the ShipEngine integration and are looking for a similar customization. We'd like for the customer's PO number to fill into the Ref 1 field. Do you have any suggestions or details that you can share? Thanks!
My client went live with Acumatica 2019R2 in March 2020 and needed UPS integration so we opted for Shipstation based on recommendations and review of other applications. Though we've had some minor issues. it works well with the shipment portion but now we have problems with return labels. Apparently with WorldShip you can do "Call Tags" that are given to the UPS driver that does their normal shipment pickups and they will then schedule to pickup the package from the customer. All costs are charged back to us as the primary shipper. With Shipstation, you can print Return labels that are emailed directly to the client. If the customer then takes the package to a UPS shipping drop-off location or has daily UPS pickup nothing additional is charged. However, if the customer calls for a UPS pickup of that package because they are residential or do not have daily pickup services with UPS, UPS wants to charge the customer a $7-$10 fee for the pickup. This would be fine if the customer was returning something they didn't like but it's more often a case where our company shipped the wrong package and are now simply requesting a return of the package and agrees to eat the shipping costs since it is our mistake.
Up until March of this year, they have always used WorldShip as their shipping application. We were convinced not to use this as there were still issues but now it seems it may be our better option. I need to know if anyone is still using it? Has it been updated since last year? Is it still really slow? Also, I can't find anywhere to even setup a test environment for this to see if it works. We are using the Distribution edition with the eCommerce add-on. Do I need to purchase something else to be able to use the WorldShip/FedEx integration or is it simply available in my edition and needs to be enabled?
@mcondon64 I would also like to know if anyone has tried using the native integration that comes with Acumatica. We have been using a shipstation integration with limited success. It seems like there should be a baked in way to ship and print shipping labels out of Acumatica- given that Acumatica can shop rates and store package in formation....
2. We have stopped using the built in UPS/Fedex integration. The key issue is that when use a non pre-defined box, Acumatica will not transmit the dims to UPS, leading to under charge and re-bill later.
@chrisc the integration you're asking about is here, I believe. We tried it out when we went live but it's pretty clunky and we got frequent errors. You might try the new-ish EasyPost integration. It generally works really well for us. Acumatica has been really helpful and responsive in adding features and functionality.
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