The goal of this project is to create a website that will give an easy insights about call failure data or requests. Today many companies are required to record fault data and generate reports for continuous improvement and optimization. This site will allow us to deduce information with which we can measure malfunctioning care times and thus improve service delivery so that these data lead to reduced treatment times.
On this website you can easily start to understand the benefits of learning from fault. What is the department with the most malfunctions? what are the 10 top common malfunctions? what is the average time of malfunction? who is the worker with the highest efficiency?
Lets, find out!