As a fast food restaurant manager, you'll oversee the day-to-day operations of the fast food venue, or venues, that you manage. This includes financial and staff management, adhering to health and safety rules and ensuring customer satisfaction.

The role has a strong hospitality element, and you'll need to ensure that the restaurant delivers high-quality food and drink and good customer service. You'll also undertake or supervise activities related to marketing and sales.


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Hours of work are generally long and shift-based, and you should be willing to work evenings, weekends and on public holidays. Some managers may work split shifts, with early starts, time off in the middle of the day and a return to work for a later shift.

You don't usually need a degree to work as a fast food restaurant manager unless you're joining a formal graduate management programme. These schemes are run by major fast food companies and usually accept graduates from any discipline, or people with experience of working in a customer-facing environment or managing teams.

Many managers begin their careers as counter-service staff and work their way up to management level by acquiring experience, rather than formal qualifications. There are, however, a range of relevant qualifications available at various levels, including degree and postgraduate level, in areas such as:

Formal qualifications are generally considered less important than evidence of relevant work experience and the personal qualities needed to be a successful manager. To get experience, you could work for a fast food outlet part time while studying, although experience in any customer-facing role is useful, as is the ability to manage a team.

Fast food companies generally lease outlets or franchises within these locations, and you'll usually be employed by these companies rather than by the overall centre or complex, although there may be exceptions.

Many of the large fast food organisations offer structured fast-track graduate management programmes. Training is comprehensive and will equip you with the key skills needed to succeed in this fast-paced environment.

Training is delivered through a combination of on-the-job learning and more formal courses, and can take place on-site, in specialist training centres alongside fellow trainee managers, and through self-study. There are few formal examinations. Your training is devised and reviewed by your line managers or mentors and is shaped by personal development plans.

If you join a structured training programme, the usual progression route is to begin at trainee management level, move to assistant manager level and then become a manager. You're likely to start by managing a small team and then progress to taking responsibility for an entire shift. With experience, it's possible to take on a specific area of expertise such as recruitment, finance or maintenance.

The next step for a manager is to a field or area management role, with responsibility for supervising the operations of several restaurants. Beyond this, there are general operational management or consultancy roles, advising the business on how to manage entire functions.

There are also opportunities for experienced managers who can afford it or who can raise the finance to open their own franchise. Many companies provide excellent support packages and training for potential franchise owners.

The training and experience you gain will enable you to move into other business areas. Some managers take up head office positions, for example in customer relations management. You could also move to hospitality management in a related industry or pursue general business management in a different sector.

Managing a fast-food restaurant is a fast-paced, difficult and multi-faceted job. Managers need to lead a team of cooks, cashiers and other employees through the rushes and lulls of daily business while ensuring that every customer gets their meal without a long wait. In addition to pleasing customers, managers must team up with corporate personnel to keep the restaurant profitable and excelling as part of a larger body.

Although some of these skills are truly honed through experience, a great manager can take courses in retail inventory management, talk to other fast-food managers in similarly sized communities or seek out optional certification from organizations like the National Restaurant Association.

Being a fast-food manager requires a variety of traditional business skills that many outsiders may not think about, including accounting, computer skills and marketing. Talk to your company about training and certification options to improve your managerial capabilities.

Leadership is a crucial aspect of being a better fast-food manager. Although some managers choose to rule with an iron fist, this may not be the most effective method for the fast-food business. When it comes to the question of how to be a good fast-food manager, efficient communication and mutual respect have proven to be useful tools for managers looking to improve business productivity.

Slip-resistant footwear can go a long way to helping employees keep their footing even when a surface is slippery. This can help save the employee and the company a lot of pain and health care costs. Additionally, she pointed to improper lifting techniques as a major hazard. Burns and grease burns are also among the most common fast-food injuries that managers should look out for.

Precautions, such as nonslip work shoes and heat-resistant gloves, should be used by employees and enforced by fast food management. Managers can also work with their company to install restaurant-specific safety programs, training and protocols for injuries or accidents that are specific to the area or store.


Every manager is different. Some people are fun, gregarious leaders that want every team member to love being at work, while others are quieter, more organized and respectful. Individual personality traits can help you become your own manager. However, improved time management, safety precautions, customer service, communication and business abilities will improve the success of any type of fast-food manager.

On the other hand, my BF is a GM at a fast food restaurant, the same one he worked at (as an hourly worker/supervisor) since I met him. He has a college degree in a good field, a decent (not 4.0, but something like 3.6) GPA, and knows what he is talking about. He makes a decent amount of money for the area, enough that with my income we can live very comfortably.

The thing is that I see so much more in him, but he seems to be content with managing this fast food restaurant for the rest of his life. He's never worked in his field, I'm not even sure if he has tried (certainly he sent a few resumes in, but not much more then that), and this is hurting our relationship, I would go so far as to say this is one of the major reasons we haven't gotten engaged.

Also, because the store he manages is a franchise, and there are only 2 owned by the same owner (owner works as district manager) he has very limited opportunities to get promoted, it feels like he is at the end of the line for this job. There are corporate jobs, but according to them such jobs rarely promote from franchises, they are generally filled by people from stores owned directly by the company. While money isnt a problem now, I do want a family and with kids I know our living expenses will increase significantly (not counting saving for college and stuff like that).

According to the Bureau of Labor Statistics, the annual mean wage of a restaurant food manager is $63,820 as of May 2022. But chains like Chipotle, Taco Bell, and In-N-Out Burger are paying some managers much higher than the industry standard, with salaries topping over $100,000.

To put these rare six-figure salaries into perspective, these managers are running one store. At McDonald's, a district manager supervising about five Midwest stores makes anywhere from $65,000 to $80,000 a year, according to LinkedIn job postings.

In 2020, Taco Bell launched a pilot program where select managers at company-owned restaurants would increase their salary to $100,000 a year. At the time, the pay boost amounted to nearly a $50,000 a year raise.

General managers at Taco Bell are responsible for various tasks, including growing and developing team members, ensuring the business runs smoothly, operations, managing schedules, and keeping customers satisfied, the chain said.

Unlike In-N-Out, you don't have to start as an hourly employee to become a store manager. But it helps, Taco Bell said. The chain said 54% of Taco Bell general managers started as restaurant-level workers.

The restaurateur is the highest of the general manager positions at Chipotle. Like In-N-Out, Chipotle prefers these positions to be filled from the ranks of current employees, instead of outsiders. In August, Chipotle said over 85 percent of its restaurant leadership started as crew members.

"Chipotle is a people and food company and to continue serving exceptional food, we need exceptional people to grow with us," Scott Boatwright, chief operating officer, said in August. "We are looking to cultivate new culinary driven talent and develop them into world-class operators to support our future growth plans."

Jersey Mike's sells premium subs with meats and cheeses sliced by hand in front of customers. LinkedIn says a store in Charlotte, North Carolina, offers $60,000 to $100,000 a year for a general manager role, depending on experience and tenure.

Sweetgreen is a rapidly growing chain that sells premium salads and warm bowls. According to LinkedIn, the 200-unit chain is looking to fill store manager positions across the US that pay an annual salary ranging from $60,000 to $100,000.

Though the duties of the head coaches are the same, their salaries vary depending on the restaurant's location, according to LinkedIn. That is typical for many businesses as some cities have a higher cost of living. For example, a Sweetgreen general manager in Seattle pays from $75,000 to $100,106 a year. A GM in Irvine, California can earn $69,000 to $93,000 annually. But in Arlington, Virginia the pay range lowers to $70,000 to $80,000 a year. 2351a5e196

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