Privacy Policy - Facility Pro

Date: August 12, 2026

Facility Pro is committed to protecting the privacy of its users, including field technicians and general users. This Privacy Policy explains how we collect, use, and safeguard your information when using our application.

1. Information We Collect:

- Account Information: User's name, phone number, and email address used for authentication and profile setup.

- Location Data: We may request access to location data (while using the app) to accurately pinpoint reported issues and facilitate technician dispatch for field work orders.

- Maintenance & Incident Data: Details of reported issues, photos attached to service requests, and work order update logs.

2. How We Use Your Information:

- To assign, track, and update work orders for field technicians.

- To allow users to submit incident/maintenance reports and monitor their status.

- To send real-time notifications regarding work order updates.

3. Data Sharing:

We do not sell, rent, or trade personal data to third parties. Information is strictly shared with your organization's facility management system solely for operational and maintenance purposes.

4. Security:

We implement standard security measures to protect your data against unauthorized access, alteration, or disclosure.

5. Contact Us:

Email : omerasim656@gmail.com

Phone : +966570345421

If you have any questions regarding this Privacy Policy, please contact us via the support channels provided in the app.