Privacy Policy

This Privacy Policy (the "Policy") explains how information is collected, used and disclosed by Facefy. With respect to your access and use of Facefy services, mobile applications in connection with social networking services (together referred to below as “Facefy” or the "Service").

We have prepared this Privacy Policy to describe to you our practices regarding the personal information that we collect from Users of the app Services. This Privacy Policy is incorporated into and forms part of our Terms of Use , which outline the terms and conditions you agree to when accessing and using the our app Services. By accessing and using the Software and/or by registering and using the Services, you agree and consent to the collection, use and disclosure of your personal information as outlined in this Privacy Policy.

1. What personal information do we collect?

A) Facefy colect some needed data from user for work some functionalty. Facefy use login with phone number only so required phone number. At the time of login some data may compalsary : Name, Age and username. username must be unique. Profile photo was not compalsary so user can upload profile photo after login.

B) In addition, as you use the Services, you can from time to time enter or send to us personal information such as sending us feedback via email. Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customised experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

C) Information From Content You Post. When you post photos of your challange, we collect information such as the time, date and place the content was taken or uploaded. We reserve the right to collect data on how you use them, who views them or with whom you share.

D) Geolocation Data. When you use the Services, we will collect your location information to determine your distance from other Users (" Distance Information ") through GPS, Wi-Fi and other cellular technology in your mobile device or through an Internet Protocol (" IP address ") address (which is a number that is automatically assigned to your mobile device when you use the Internet, which may vary from session to session). Your last known location is stored on our servers for the purpose of calculating Distance Information between you and other Users. We will also collect your mobile device's geographic location data while the Service is actively running.

E) Information About How You Use The Services. Additionally, we also automatically track certain personal information about you based upon your behaviour on the app Services, including information about your activities. We create a tracking ID unique to each Facefy Account for internal tracking purposes. We use this information to do internal research on our Users' demographics, interests, and behaviour to better understand, protect and serve you and our community. This may include information such as the pages and profiles you view, how you browse the our app Services. It can also include the various functions and features that you use, such as Messages (as defined below), the connections you make, and profile searches you perform, or your general use of the our app Services.

F) Your Communications With Us And Other Users. We collect communications you send to us (such as emails), comments that you post on the pages that we have on a third-party service such as our Instagram, Pinterest, Twitter and Facebook channels, and messages or communications you send to us directly through those services. We may also collect any comments, photos, messages or other content or communications you and other Users share on the Services. If you provide us feedback or contact us via email (e.g., for support), we will collect your name and email address, as well as any other content included in the email in order to send you a reply. If you contact us for support, we may also collect and retain certain technical diagnostic data (e.g., your Mobile Device model).

G) Information Provided By Others. We may be provided with information relating to you or your conduct on the Services by other Users of the Services. We also collect information that third-party organizations may provide to us, such as demographic information or fraud prevention information.

2. How do we use the personal information that we collect?

We use your personal information for the purposes described in this Privacy Policy or otherwise disclosed to you in connection with the Services. These purposes include:

A) Providing the Requested App Services: We use your personal information to administer and maintain your Account and generally provide the functions and features that are part of the Services (including providing communications as described below).

B) Analyzing and Develop Our Products and Services: We use your personal information to develop, deliver, measure, monitor, analyze and improve the Services and develop new products and services.

C) Communicate With You: We use your personal information to respond to your comments and questions and provide customer service, to provide any messaging or communications associated with the functions and features of the Services (including by email), to keep you posted on our latest product or service announcements or updates, software updates, security alerts and any technical notices and to provide you with support and administrative messages. If you do not wish to receive email from our app you may opt-out by following the instructions included in each communication or by contacting support at our email .

D) Protect the Services and app’s Property: We use user personal information to detect and prevent abusive, fraudulent, malicious or potentially illegal activities, and to protect the rights, safety or property of our Users.

E) Geographical Or GPS Location-Based Services: We may use user personal information to provide features of the Services that may be relevant to you and your geographical location or GPS information.

F) Additional Uses: We may use user personal information to perform other functions as may otherwise be described to you at the time of collection or as enabled by you in relation to the Services.

3. How do we disclose your personal information?

The Services allow you to share personal information about yourself with other Users and potential Users of the Services. Please consider your own privacy and personal safety when sharing your information with anyone, including information you share through your profile. Profiles may include certain personal information that was provided at registration. As well as information about your use of the Services (e.g., whether you were recently logged in to the Services). for tips on using the Services.

Please be advised that information on your profile, is viewable by other Users if you post challenge in Facefy. We do not control who reads the information that you share or what others may do with this information, so we encourage you to use discretion and caution with respect to your personal information. Also, if you wish to share information about other Users, please consider their safety and privacy and get their consent before sharing.

Except as described below, we do not sell, transfer or otherwise disclose to third parties the personal information we collect through the Services. At times we may share personal information with third parties as follows:

A) With third party vendors, consultants, business partners and other service providers (" Third Party Providers ") that perform services on our behalf, in order to carry out their work for us, which may include identifying and providing fraud detection services or providing analytics services;

B) With Third Party Providers that offer a service to you jointly with us, for example, if we run a contest or promotion.

Any Third Party Providers that have access to personal information are chosen carefully by us and are required to have privacy and security standards that meet our requirements. We use contracts and other measures with our Third Party Providers to maintain the confidentiality and security of Users' personal information and to prevent personal information from being used for any other purpose, including for any other commercial purposes. However, you should know that Third Party Providers performing services on our behalf may store, transfer and process personal information on servers located outside of our country, in jurisdictions (including the United States) whose data protection laws differ from those of our country. As a result, personal information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions. For example, information may be shared in response to valid demands or requests from government authorities, courts and law enforcement officials in those countries. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require our Third Party Providers to maintain protections on personal information that are equivalent to those that apply in our country.

We also reserve the right to transfer any personal information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party, in connection with any company transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy, dissolution, divestiture or any related or similar proceedings.

We may disclose your personal information for any other purpose to which you consent.

We reserve the right to share aggregated information (not linked to your personal information) with others that is not personal information or that is in an aggregated or anonymous form that does not reasonably identify you directly as an individual.

Note that the term " third party " does not include companies in the same group of companies as Facefy, which includes our subsidiaries (that is, any organisation we own or control) or our ultimate holding company (that is, any organisation that owns or controls us) and any subsidiaries that our holding company owns. Unless otherwise indicated, these companies will use your personal information as described under this Privacy Policy.

4. Our retention of your personal information

We retain personal information for only as long as required to fulfill the identified purposes for which it was collected, and for a reasonable time thereafter, or as required by law. Our app has retention standards which meet these requirements. Our app destroys your information following the end of our retention period, when it is no longer needed, or when we remove your data from the information. We assume no obligation or guarantee to archive any information and do not warrant that any archived information will later be made available to you. if user not used our app for 1 year then data will automatically delet

You may deactivate your Account at any time by accessing "Settings" and selecting deactivate account or by emailing our support team at our email with the subject line Please Deactivate My Account . After your Account has been deactivated and you have logged out of the Services, your profile will no longer be visible to other Users.

5. Legal requests; emergencies; jurisdictions

We cooperate with bona fide law enforcement inquiries and demands for information as required by law. We are also cognizant of the need to address emergencies. Therefore, we may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations); (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding; (c) as otherwise required under any applicable law, rule, or regulation; (d) in good faith, to protect or defend our rights or property or those of other Users or investigate and defend ourselves against any third party claims or allegations; (e) enforce our Terms of Use, including the investigation of potential violations thereof; or (f) detect, prevent or otherwise address criminal (including fraud or stalking), security or technical issues.

In some cases, personal information that we collect may be stored or processed by us outside of our country in jurisdictions whose data protection laws may differ. In such cases, we will continue to protect the information with appropriate safeguards through contract and otherwise use reasonable efforts to ensure that appropriate protections are in place, but you acknowledge that your personal information may be subject to the governments, courts, law enforcement officials, national security authorities and laws of those countries.

6. Security

Our app takes your privacy concerns seriously and strives to protect your personal information against unauthorized access, disclosure, inappropriate alteration and misuse. For security we use the Secure Sockets Layer (SSL/TLS) protocol for any transactions that send personal information. This encryption process protects your information, by scrambling it before it is sent to us from your Mobile Device. We also make reasonable effort to ensure the security of your personal information on our system using available protection technology. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we make no representations or warranties as to the security of any information that you submit to us electronically in connection with the chat Services, which you do at your own risk.

7. Access to your information and account management

You may access and change your Account information at any time by visiting the " Edit Profile " and " Settings " sections of your Account. You may also contact us for assistance using the details below if you want to access or change your Account information or close your Account.

8. Age restrictions

Our Services are not intended for individuals under 12 years of age. No one under age 12 may provide any data to or on the Services. We do not knowingly collect personal data from individuals under 12. If you are under 12, do not use or provide any data on our app or through any of Services or provide any information about yourself to us. If we learn we have collected or received personal data from a person under age 12 without verification of parental consent, we will delete that information. If you believe we might have any data from or about a person under the age of 12, please contact us at our mail.

9. YOUR RIGHTS

We want you to be in control of your information, so we have provided you with the following tools:

· Access / Update tools in the service. Tools and account settings that help you to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service. If you have any question on those tools and settings, please contact our customer care team for help here.

· Device permissions. Mobile platforms have permission systems for specific types of device data and notifications, such as location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.

· Deletion. You can delete your account by using the corresponding functionality directly on the service.

We want you to be aware of your privacy rights. Here are a few key points to remember:

· Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by sending us an email.

· Updating your information. If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us here.

For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.

Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.

· Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.

10. HOW WE PROTECT YOUR INFORMATION

We work hard to protect you from unauthorised access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.

We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately here

11. Updates to this Privacy Policy

This Privacy Policy is commitment to you with respect to the Services. If you have questions about this Privacy Policy, please contact at our mail address as described below. Our app reserves the right to change this Privacy Policy at any time without specific notice or obligation to you. If we make changes to this Privacy Policy, we will change the " Last Updated " date above and will post the updated Privacy Policy on this page. We may also provide other methods of notice or request your consent depending on the circumstances.

Any changes will be effective immediately upon the posting of the revised Privacy Policy. Your continued access to, or use of Services after any such changes constitutes your acceptance of the Privacy Policy as revised.

Last change : 10 November 2022