Before purchasing, card owners are required to register the card. Want to know why? When an online order is placed, ecommerce stores often use a security process called an address verification system (AVS) to confirm that the card's billing process is linked. Since your American Express gift card did not have your address, when you receive it, any attempt to make an online purchase before registering the card will result in a rejected order. To register your AMEX gift card for online purchase, you will need to call their customer service line at 1-877-297-4438. enter a 15 digit American card number and security code. You will then have to speak with a customer service agent to provide your address for registration.

Store Restrictions

Keep in mind that some stores do not allow the use of prepaid gift cards. Examples of restricted purchases include the U.S. Outside includes membership, hotel reservations, car rental and transactions.

No Inactivity Fees

AMEX does not charge inaction fees and funds do not expire. If your card expires, American Express's customer service will reissue a gift card replacement with the balance.

HOW TO CHECK AN EXPRESS GIFT CARD BALANCE ONLINE AND OFFLINE?

If you have an American Express gift card, you want to know your balance before using it to make sure to cover your purchase. You can view your American Express Gift Card balance in two ways - online or over the phone.

ONLINE

From the American Express Gift Card website, click "Check American Express Gift Card Balance" and enter a 15-digit gift card number. Click "Continue" and you will be directed to a page that shows you the balance on your card, as well as a list of all transactions made with the card.

Tip

American cards do not expire and AmEx is not charged an inactivity fee.

OVER THE PHONE

To Express Gift Card Balance over the phone, call American Express Customer Service at 1-877-297-4438. You need to Call the number found on the back of the card. Follow the voice prompt and enter the card number.

Website: https://www.omexgift.com/