Embedded Files
Explain This To Me SupportΒ
Explain This To Me SupportΒ
Understanding anything with AI
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π Contact Us
π Contact Us
For fastest support, use the "Contact" feature in the Explain This To Me app - it automatically includes your device information to help us assist you better.
Email: explainthis.support@newversion.tech
Response Time: Within 1-3 business days
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β Frequently Asked Questions
β Frequently Asked Questions
π³ Subscription & Billing
Q: What's the difference between Free and Premium?
A: Explain This To Me offers two access tiers:
- Free Tier: No sign-in required. 1 explanation/day, Adult audience and Standard tone only, Short length only. Optional sign-in for CloudKit sync.
- Premium: Unlimited explanations (100-explanation friendly threshold), all 4 audiences, all 4 tones, all lengths, voice input, interactive follow-up tabs, text-to-speech, unlimited favorites library, watermark-free downloads.
Q: Can I use the app without creating an account?
A: Yes! Explain This To Me works immediately without any sign-in required (App Store compliant). You can use the app with local-only storage. Sign in anytime with Apple ID to enable cloud sync across your devices.
Q: How do I upgrade to Premium?
A: Open Explain This To Me β Tap any premium feature (or Settings β Subscription) β Select Monthly or Yearly plan β Start your 7-day free trial
Q: How do I cancel my subscription?
A: Go to iOS Settings β [Your Name] β Subscriptions β Explain This To Me β Cancel Subscription
Q: How do I restore my subscription on a new device?
A: Open Explain This To Me β The app automatically detects your subscription through your Apple ID. Your Premium features will activate automatically.
Q: I'm not seeing my Premium features after purchasing
A: Try these steps:
1. Force close and reopen Explain This To Me
2. Check iOS Settings β Subscriptions to confirm purchase
3. Use "Contact" in app Settings if issue persists
Q: What's the difference between Monthly and Yearly plans?
A: Both include identical premium features. Yearly plan offers ~30% savings ($59/year vs $83.88 for monthly equivalent in USD).
Q: When does my free trial end?
A: Your 7-day free trial status is displayed in Settings within the app. You'll receive Apple notifications before it converts to paid.
β¨ Premium Features
β¨ Premium Features
Q: What's included with Premium?
A: Premium includes:
- Unlimited daily explanations (Free: 1/day) with generous 100-explanation threshold
- All 4 audience types (Free: Adult only) - Child (5-10), Teen (11-17), Adult, Expert-level
- All 4 tone options (Free: Standard only) - Standard, Friendly, Funny, Professional
- All 3 length options (Free: Short only) - Short, Medium, Long
- Voice Input - Hands-free topic entry with speech recognition
- Interactive Follow-Up Tabs - 5 intelligent follow-up options per explanation (Dive Deeper, Fun Fact, In Daily Life, Simplify Further, Pros & Cons)
- Text-to-Speech - Listen to explanations with customizable voice selection
- Unlimited Favorites - Save and view all your explanations (Free: can save but only view first/latest)
- Cloud sync - Access your explanations on all devices (requires sign-in)
Q: How do Favorites work?
A: All users can save explanations to Favorites by tapping the heart icon. Free users can save unlimited explanations but only view the first/latest one. Premium users can save and view their entire collection, with automatic cloud sync across all devices.
Q: What is Voice Input?
A: Premium users can speak their topic instead of typing. Just tap the microphone button in the topic field and speak - the app converts your speech to text instantly using Apple's Speech Recognition.
Q: What are Interactive Follow-Up Tabs?
A: Premium users get 5 intelligent follow-up options for every explanation:
- Dive Deeper: Additional technical details and advanced concepts
- Fun Fact: Interesting trivia or surprising insights
- In Daily Life: Practical real-world examples and applications
- Simplify Further: Core concept explained in the simplest way
- Pros & Cons: Balanced analysis of advantages and limitations
Each tab can be used once per explanation and adapts to your audience level (e.g., "Cool Fact" for kids, "Research Insight" for experts).
Q: What is Text-to-Speech?
A: Premium users can listen to any explanation using enhanced voice synthesis. Choose from different voices in Settings, then tap the speaker icon on any explanation to hear it read aloud with play/pause/resume controls.
π€ AI & Explanation Generation
π€ AI & Explanation Generation
Q: How does the AI work?
A: Explain This To Me uses advanced AI language models to generate unique, educational explanations based on your selected topic, audience, tone, and length. Each explanation is crafted fresh according to your specific preferences and includes an AI-generated title.
Q: Are explanations really unique?
A: Yes! The AI generates fresh explanations each time based on your specific topic and preferences. Each explanation is unique and crafted specifically for your selections.
Q: What audience types can I choose?
A: The Audience picker lets you choose from 4 levels. Free users get Adult only; Premium unlocks all 4:
- Child (5-10): Simple language and fun examples for young learners
- Teen (11-17): Clear explanations that are relatable and engaging
- Adult: Detailed and practical information
- Expert-level: Technical depth with advanced concepts and terminology
Q: What tone options are available?
A: Tap the Tone dropdown to pick a style. Free users get Standard only; Premium unlocks all 4:
- Standard: Balanced and natural explanations
- Friendly: Warm, approachable, and conversational
- Funny: Light-hearted with entertaining examples
- Professional: Formal, business-appropriate language
Q: How do I set the topic?
A: Use the Topic field at the top of the home screen to describe what you want explainedβanything from "quantum physics" to "how cameras work." The field supports up to 300 characters with a live counter. Premium users can also use voice input by tapping the microphone button.
Q: What length options can I pick?
A: The Length selector offers three formats:
- Short: Quick 1-2 paragraph summary
- Medium: Detailed explanation with examples
- Long: Deep-dive with comprehensive examples and analogies
Free users generate Short length only. Premium users can choose any length.
Q: How many explanations can I generate?
A: Free users get 1 explanation per day. Premium users have unlimited explanation generation with generous usage limits (100-explanation threshold) and friendly 1-hour cooldown periods for very heavy usage.
Q: Can I edit explanations after they're generated?
A: Yes! Tap the Edit button on any explanation display screen to make changes directly. When you're done, tap Save to keep your changes. This works for all users (Free/Premium).
Q: How do I copy or share explanations?
A: Every explanation has these sharing options:
- Copy Button: Instant clipboard copy with explanation title and text
- Share as Text: Share explanation title and text through iOS share sheet
- Share as Image: Generate and share professional images in multiple formats
- Download as Image: Save images directly to your Photos library
Q: What image formats are available?
A: When sharing or downloading as image, you can choose:
- Square (1:1): Perfect for Instagram posts
- Mobile (9:16): Ideal for Instagram/Facebook Stories
- Landscape (4:3): Great for Twitter/X and desktop wallpapers
- Single Image: One tall image without pagination for complete explanation view
Long explanations automatically split across multiple pages (except in Single Image mode). Premium users get watermark-free exports.
π± Technical Issues
π± Technical Issues
Q: App is crashing or not working
A: Try these steps:
1. Force close and reopen the app
2. Restart your device
3. Update to the latest iOS version
4. Update Explain This To Me from the App Store
5. Contact support if issues continue
Q: Explanations aren't generating
A: Check your internet connection and try again. If you're a free user, you may have reached your 1 explanation per day limit. Premium users should check their internet connection.
Q: Sync issues across devices
A: Ensure you're signed into the same Apple ID on all devices and have iCloud enabled. CloudKit sync status is shown in the app settings.
Q: "Sign in with Apple" not working
A: Ensure you're signed into your Apple ID in iOS Settings. If issues persist, try signing out and back into your Apple ID.
Q: App says "Offline" or "Retry"
A: Check your internet connection. The app requires internet access to generate AI explanations and sync data.
Q: Voice Input not working
A: Ensure you've granted microphone and speech recognition permissions in iOS Settings β Privacy & Security β Microphone / Speech Recognition. This is a Premium feature.
π Account & Data
π Account & Data
Q: What data is saved locally vs. in the cloud?
A: Without sign-in, all explanations and settings are stored locally on your device only. Nothing is uploaded to the cloud. When you sign in with Apple, your data syncs across all your devices via CloudKit.
Q: How do I enable cloud sync?
A: Tap "Sign in with Apple" in Settings or on the sign-in screen. Note: Local-only explanations won't automatically transfer when you sign in. Save any important explanations to Favorites first.
Q: How do I delete my account?
A: Sign in users can delete their account through Settings β Danger Zone. This will delete all CloudKit data and local data. Non-signed-in users can simply delete the app to remove all local data.
Q: Will I lose my data if I delete the app?
A: Non-signed-in users: Yes, all local data is deleted. Signed-in users: Your favorites and settings are safely stored in CloudKit. Simply sign in again on any device to restore your data.
Q: Can I use Explain This To Me on multiple devices?
A: Yes! Sign in with the same Apple ID on all devices. Your subscription, favorites, and settings will sync automatically. Local-only mode is device-specific and doesn't sync.
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π Privacy & Terms
π Privacy & Terms
Privacy Policy: [https://sites.google.com/view/explain-this-privacy]
Key Privacy Points:
- We use Sign in with Apple for secure authentication (optional)
- Your explanations are not stored permanently on our servers
- All data syncs securely through Apple's CloudKit (if signed in)
- We don't share your data with third parties
- No tracking or advertising - subscription-based privacy-first model
Age Rating: 13+ (parent supervision recommended for younger learners)
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π° Pricing
π° Pricing
Free Plan (No sign-in required):
- Try the app without creating an account
- 1 explanation per day
- Adult audience only
- Standard tone only
- Short length only
- Local-only storage (or optional cloud sync with sign-in)
- Can save but only view first/latest favorite
Premium Monthly: $6.99/month
- 7-day free trial
- Unlimited explanations (100-explanation friendly threshold)
- All 4 audiences and 4 tones
- All 3 length options
- Voice Input and Text-to-Speech
- Interactive Follow-Up Tabs
- Unlimited Favorites library
- Watermark-free downloads
- All premium features
Premium Yearly: $59.00/year
- 7-day free trial
- Save ~30% vs monthly plan
- All premium features included
Prices may vary by region with automatic currency conversion. All subscriptions include a 7-day free trial.
International Pricing Examples:
- πΊπΈ United States: $6.99/month, $59.00/year
- π³πΏ New Zealand: NZ$9.99/month, NZ$79.00/year
- π¦πΊ Australia: A$9.99/month, A$69.00/year
- π¬π§ United Kingdom: Β£4.99/month, Β£39.00/year
- πͺπΊ European Union: β¬5.99/month, β¬49.00/year
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π² Download Explain This To Me
π² Download Explain This To Me
Available on the App Store: [Link will be added when app is published]
Requirements: iOS 17.2 or later, iPhone & iPad compatible
Age Rating: 4+
Category: Education
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π‘ Tips for Best Results
π‘ Tips for Best Results
1. Be specific with topics - The more detailed your topic, the better the explanation (up to 300 characters)
2. Choose the right audience - Select the level that matches who will read the explanation (Premium)
3. Experiment with tones - Try different tones to match your learning style (Premium)
4. Use voice input - Speak your topic for faster entry (Premium)
5. Try follow-up tabs - Get different perspectives with Dive Deeper, Fun Fact, etc. (Premium)
6. Save your favorites - Build your personal knowledge library
7. Edit as needed - Tap Edit to customize any explanation to your needs
8. Listen with TTS - Hear explanations read aloud while multitasking (Premium)
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π Best Practices
π Best Practices
For Learning:
- Use Child or Teen audience for simplified explanations
- Try Short length for quick overviews, Long for comprehensive understanding
- Use "Simplify Further" follow-up tab if the explanation is too complex (Premium)
For Teaching:
- Use appropriate audience level for your students
- Try Friendly tone for engaging explanations
- Save frequently-used explanations to Favorites for quick reference
For Professional Use:
- Use Expert-level audience for technical depth
- Try Professional tone for workplace-appropriate language
- Use "Dive Deeper" and "Pros & Cons" follow-up tabs for thorough analysis (Premium)
Building Your Knowledge Library:
- Save your best explanations to Favorites for easy access
- Try different audience levels for the same topic to see different perspectives
- Use follow-up tabs to explore topics from multiple angles (Premium)
- Edit AI-generated explanations to add your own insights
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π§ Troubleshooting
π§ Troubleshooting
Subscription Issues:
- Check iOS Settings β Subscriptions for active status
- Ensure same Apple ID across all devices
- Contact Apple Support for billing disputes
App Performance:
- Close background apps to free memory
- Ensure strong internet connection
- Update app and iOS regularly
Sync Problems:
- Verify iCloud is enabled in iOS Settings
- Sign out and back into Apple ID if needed
- Check CloudKit sync status in app settings
Voice Input Issues:
- Grant microphone permission in iOS Settings
- Grant speech recognition permission in iOS Settings
- Ensure internet connection for speech processing
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π οΈ Still Need Help?
π οΈ Still Need Help?
Best Option: In-App Contact
Open Explain This To Me β Settings β Contact
Automatically includes your device info and account details
Email Support
explainthis.support@newversion.tech
Please include your Apple ID email and device model
Response Time: Within 24 hours
Languages: English
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π About Explain This To Me
π About Explain This To Me
Explain This To Me is an AI-powered explanation generation app that helps you understand any topic through clear, tailored explanations. Whether you're a student exploring new subjects, a teacher creating educational content, or anyone seeking to understand complex topics, Explain This To Me combines advanced AI technology with elegant design to create the perfect explanation every time.
Two Access Tiers:
- Free Tier: Try the app without signing in (local storage only, 1 explanation/day)
- Premium: Unlimited explanations with all advanced features
Core Features (All Users):
- AI-powered explanation generation using advanced language models
- 4 distinct audience types: Child (5-10), Teen (11-17), Adult, Expert-level
- 4 explanation tones: Standard, Friendly, Funny, Professional
- 3 length options: Short, Medium, Long
- Topic-aware generation (up to 300 characters)
- AI-generated titles for every explanation
- Inline explanation editing
- Copy to clipboard with title and text
- Share as text or professional images
Premium Features:
- Unlimited daily explanation generation (100-explanation friendly threshold)
- All 4 audience types and 4 tones
- All 3 length options
- Voice Input - Hands-free topic entry with speech recognition
- Interactive Follow-Up Tabs - 5 intelligent follow-up options per explanation
- Text-to-Speech - Listen to explanations with customizable voices
- Unlimited Favorites - Full library access with cloud sync
- Cross-device sync with secure CloudKit
Privacy & Security:
- Optional Sign in with Apple for secure authentication
- Privacy-first design with no data harvesting
- No tracking or advertising
- Subscription-based, ad-free experience
- Local-only storage option for maximum privacy
- Secure cloud sync for signed-in users
Perfect for:
- Students learning new subjects
- Teachers creating educational materials
- Parents explaining concepts to children
- Professionals understanding technical topics
- Curious minds exploring any subject
- Building a personal knowledge library
- Cross-generational communication
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Explain This To Me - Where artificial intelligence makes any topic easy to understand β¨
Download today and start understanding anything!
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Last updated: October 15, 2025
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