We’ll do whatever it takes to protect you.

Even in these special times, we want to make sure that you feel comfortable during your flight. We have already taken a number of measures in recent weeks to protect our guests and employees in the current situation. Did you know that Lufthansa Group is one of the first airlines worldwide to introduce compulsory masks on board since May? Do check out our safety videos by scrolling further. We also have flying reporter videos which can give you a visual impression on how flying is like in this new era. Find out how our airlines are making this possible through these below.

Lufthansa | SWISS

The situation is constantly changing. Nowadays, the entry is not limited to visa requirement. Additionally, the place of origin and the # of days of stay are decisive as to whether it is possible to enter.

Travel is subject to frequently changing governmental restrictions – please check the state advisories before scheduling trips as entry regulations may change at short notice.

We trust you have checked with the respective Embassy for entry/ quarantine requirements. You may check out the links below for indicators.

Lufthansa | SWISS

Allow for more time at security. We recommend a 90 minute connecting time.

Transit passengers do not need to comply with mandatory negative Covid-19 test. Most updated info will be on the link for Germany and Switzerland. For voluntary Covid-19 testing, more info on this link for onsite rapid testing.

Transfers between airlines are normal at our hubs Frankfurt and Zurich. You can take off to more and more destinations. However, transiting in Singapore is currently highly restrictive to comply with CAAS. Our flights that terminate in Singapore cannot connect to other Asia airports with interline partners.

We recommend to only carry 1 PC of hand luggage up to 8Kg in order to speed up the process at the security checkpoint, as well as boarding and deboarding, and to avoid human crowding as much as possible.

Nothing has changed with the baggage handling process. Your bag will be tagged to your final destination on your single ticket.

You can check-in 1PC x 23Kg in Economy and 2PC x 23Kg in Premium Economy and 2PCx 32Kg in Business Class. More about bags on Lufthansa | SWISS.

With relocation comes the daunting task of packing & fitting everything within your allowance. There is no need to prepay your excess baggage as the weight and dimensions are being evaluated at the airport. An extra piece in Economy is EUR250/USD287 for 23Kg (158cm). To the Americas, flat rate applies for a 2nd piece at EUR90/USD100 for 23Kg.

Advance booking with large quantity of additional baggage? Generally, you can check in a total of 3 baggage items as excess baggage without providing advance notice. If your baggage exceeds this number, please contact us. More details on Lufthansa and SWISS.

Seat selection is free of charge 23 hours before departure. During the check-in process, the system will auto select the best available seats. For guests travelling together, the system assigns the seats next to each other. For persons travelling alone, the middle seats are still allocated according to the "last to be offered" principle.

Advanced seats can be purchased and more info is on Lufthansa and SWISS. To comply with regulatory requirements to ensure safe cabin environment, some seat selection may be limited.

Your relocation flight is a memory that you will look back to. Perhaps a Guide Service can help you? An extra hand can keep you calm and relaxed.

For families who have connecting flights and need help to be escorted around the airport, did you know that our Guide Service starts at EUR75 for a group of 5?

More info on Lufthansa Guide Service.

Reserving that upgrade for special occasion?

It is a unique time when longhaul flights may not be fully booked. It’s a good chance to pay for more comfort or bid for an upgrade. The system checks automatically if your flights qualify for an upgrade.

If you are interested to do an upgrade, check your options on Lufthansa and SWISS.

Economy guests can now have an opportunity to enjoy our lounges in Frankfurt for EUR39 per access. Simply show your valid Lufthansa boarding pass at the lounge entrance and pay by credit card. This offer is limited & can be purchased if capacities are available. Learn more about Lufthansa lounge. SWISS passengers can buy on the booking process of swiss.com. Learn more on SWISS lounge voucher for CHF49.

From a big dog to a small cat, air travel always means excitement and uncertainty for both the owners and their four-legged friends. Animals travel under the best-possible conditions. Some pets can travel with you in the cabin or in the special transport containers at air conditioned animal cargo hold. Pets can travel with you or unaccompanied. We recommend you to contact Pet Relocation Specialist such as Shiloh Animal Express. Find out how you can make a good trip for your precious pet on Lufthansa and SWISS. Sneak peek into our Animal Lounge in Frankfurt and Zurich.

Flying has never been so flexible. The standard change fee for intercont flights used to be in the range of SGD250-300 in Economy Class. Because of the rapidly changing entry restrictions and the unpredictability of the Covid-19 cases at your destination, from now on you can rebook without a rebooking fee on all fares – as often as you like, for tickets issued until 31Dec2020.

You can also change the origin and destination of your journey.

The global health crisis enables us to reflect on responsible actions. Make an active contribution with Compensaid. Support sustainable projects and compensate your flights. Stay curious about what Lufthansa Innovation Hub developed to make flying more sustainable.

Did you know that you can also use the miles on your upcoming journey to offset? Contribute to climate protection with every mile invested through Compensaid.