The Benefits Of Using Bug-Tracking Software
The more complex the code and the more humans involved in its development, the more chances there are for bugs to occur. Errors, bugs, and exceptions are impossible to avoid and essential to fix, since they can create problems that negatively affect the users' experience. When customers encounter bugs when they visit a website or try to use an app, they are likely to take the their attention and money elsewhere. That's why bug tracking or Error reporting software is so important.
Users Rarely Report Errors
One of the biggest reasons to use a bug tracker is to compensate for the fact that users rarely report errors. Only a small percentage of people make the effort to report a problem they encounter, often assuming the fault is their own or that the website or app is just broken. They would rather move on than try to fix something they have no investment in. Bug tracking software, on the other hand, reports errors in real time, allowing developers to capture and track each problem that occurs.
Detailed Reports Provide Context
Even when a user does report an error, he or she is only describing a single event. Bug tracking software helps developers track patterns of errors and put individual errors in the context of preceding events. The user may experience an error that was triggered by a previous action, which a detailed report can help identify. This information helps the developer understand series of events and identify precisely where problems occur.
Errors Can Be Tracked 24/7
With bug tracking software, developers don't need to wait for user complaints or spend time testing for bugs every day. With error tracking software that runs in the background, errors are captured and reported 24/7. Developers can see reports via a dashboard or they can receive email notifications.
Error Tracking Improves The Product
With software that captures and analyzes every error that occurs, developers can deal with bugs quickly and deliver a higher-quality product to the client. By responding to errors as they occur, developers can even fix problems before users complain. This improves not only the users' experience of the product, but it also fosters a better relationship between developers and users. End users trust the product and know that any issues they find will be resolved quickly.
With bug-tracking software, developers can minimize the time they spend tracking and fixing problems and devote more time to improving the product through innovation. To learn more about a recommended bug tracker, visit Exceptionless at Exceptionless.com.