The Eurostar Luggage Delivery lets you send your bags ahead so you can travel between cities without carrying them. A courier collects your luggage from one address and delivers it to another, such as a hotel, apartment, or ski resort. It is especially useful when your bags exceed the standard allowance. This guide covers the details that matter most: the luggage allowance, how delivery works, what to keep with you, and what to check before you book.
Eurostar Standard Luggage Allowance
Eurostar generally allows each passenger two larger bags plus one piece of hand luggage. You must be able to carry your own bags and lift them onto the luggage racks. Bags that exceed the allowed size, usually about 85 cm in length, may not be accepted under the standard allowance. Limits can be updated, so check the official luggage page before you travel.
Oversized and Excess Luggage
If you need to bring excess or oversized luggage on the train, Eurostar asks you to book a dedicated space in advance by contacting its travel services team. The oversized limit is currently listed as a maximum of 165 cm in height, 57 cm in depth, and 135 cm in width. For many travelers, sending bags by delivery is simpler than arranging space on board, because it avoids on-train size limits altogether.
What Is Eurostar Luggage Delivery
Eurostar Luggage Delivery is a door-to-door service run with a delivery partner. You can send bags ahead while carrying only a small bag of essentials, so you can head straight to sightseeing, lunch, or a meeting. It also suits families, seniors, and anyone with heavy or multiple suitcases. The delivery partner, prices, and contact details have changed over time, so start from the official Eurostar website to find the current service.
How Eurostar Luggage Delivery Works
Book online. Use the link on the official Eurostar website, and enter your collection address, delivery address, travel dates, and the number and size of your bags.
Prepare your labels. Print and attach any required labels. Some customers report that labels must be ready before collection, so read the instructions after booking.
Hand over your bags. A courier collects them during the agreed window, so someone must be available at the address.
Receive your bags. Your luggage arrives at the delivery address, where someone should be present to accept it.
Delivery times vary by route and service level. Standard options can take several days, while express options are faster at a higher price. Book early, and allow a safe margin if you need your bags by a specific date.
What to Keep in Your Hand Luggage
Keep these items with you rather than sending them ahead:
Passport, visas, and tickets
Prescription medication
Wallet, cash, and bank cards
Phone, laptop, and chargers
Jewelry and other valuables
A change of clothes and basic toiletries for your first night
Delivery services usually restrict dangerous goods, and fragile or high-value items may be limited or excluded, so read the terms before packing.
Customs Warning for Cross-Border Deliveries
If your delivery crosses a border, such as between the UK and the European Union, customs rules can apply. You may need to provide a packing list or passport details, and duties or taxes may be charged on certain goods. Check the customs section of the booking conditions before you send your bags to avoid surprise fees.
Book early, especially during holidays and peak travel seasons.
Double-check addresses and phone numbers.
Attach a name tag with your contact details to every bag.
Photograph your bags before handover.
Be available at collection and delivery times, or arrange for a trusted person to be there.
Eurostar Luggage Delivery makes rail travel lighter, particularly when you have more than the standard allowance. Know your allowance, keep valuables and documents with you, and read the terms on prohibited items, delivery times, and customs. Because services, providers, and prices can change, always confirm the latest details on the official Eurostar website or with customer service before you travel.