Etihad Airways — Step-by-Step Name-Change Guide

Below is a practical, copy-pasteable guide to correct or change a passenger name on an Etihad ticket. I pulled Etihad’s official rules so you know what to expect (fees, limits, documents and channels).

Quick summary (what’s allowed)

• Minor corrections (typos, swapped names, missing middle name) are usually allowed. One name change/correction is permitted per ticket.
  
  

• Full transfer of a ticket to another person is not allowed.
  
  

• Typical correction fee: around USD 100 (or equivalent) for corrections that incur a charge. Exact amount depends on route/fare/market.
  
  

• If you booked via a travel agent/third party, they must handle the change — contact them first.

Step-by-step process

1) Check your booking rules & how you booked

• Open your confirmation email or log in at Manage booking on Etihad.com to view fare rules. Some fare brands allow free changes; others charge. If you booked through an agent/aggregator, you must contact them.
  
  

2) Decide whether it’s a correction or a name change

• Correction = fix typos, misspellings, swapped names, missing/extra middle name. Usually allowed (may be charged).
  
  

• Major change (completely different name, transferring ticket) = not allowed; only legal name changes (with supporting legal documents) may be considered, and rules are strict.
  
  

3) Gather documents

• Passport (photo page) / government ID that exactly shows the correct name.
  
  

• If the name change is due to legal change (marriage, deed poll, court order): certified legal document (marriage certificate, deed poll, court order). Etihad may require copies for verification.
  
  

4) Contact the right channel (fastest order)

1. If you booked on Etihad.com / directly with Etihad: use Manage my booking → request name correction OR call Etihad Contact Centre. You can make changes up to a few hours before departure (check the manage page for your market).
   
   

2. If booked via travel agent / third party: contact the agent — they must request the correction.
   
   

3. If group booking: special rules apply — contact Etihad directly (group bookings often need verification).
   
   

5) What to ask / provide (phone or web form)

• Reservation reference (PNR), passenger name as printed on ticket, exact correction required, attach scanned passport page and any legal documents. Ask for an update confirmation (new e-ticket/PNR) once done.
  
  

Sample email / message (copy-paste)
Subject: Name correction request — PNR ABC123 / Passenger: SMITH/JOHN
Message:

Hello — I need a name correction on booking PNR ABC123 for SMITH/JOHN. Correct spelling on passport is SMYTH/JOHN. I’ve attached a copy of the passport photo page. Please advise the fee and confirm once corrected. Thank you.

(If booked via agent, send same info to your agent and ask them to escalate to Etihad.)

6) Pay fees (if applicable)

• Expect a correction fee (typical guidance: ~USD 100 or equivalent) plus any fare difference if required by your ticket’s fare rules. Payment is usually taken by the agent or over the contact centre.
  
  

7) Receive confirmation & check documents

• After Etihad processes it they'll issue an updated e-ticket / PNR. Verify the name exactly matches the passport/ID you’ll travel with. Bring originals of any documents you used to the airport.

Timeline & expectations

• Make the request as soon as you notice the issue. Etihad allows changes up to a few hours before departure via Manage booking, but processing/verification may take longer if documentation is required.
  
  

• If the booking was made through an agent or third party platform, allow extra time because they must submit the request on your behalf.
  
  

Common pitfalls & tips

• Do not try to “transfer” a ticket to another person — not permitted.
  
  

• If a passenger uses a single name (mononym) on passport, follow Etihad’s guidance (some markets use FNU/LNU conventions) — ask the contact centre for correct format.
  
  

• Keep all email confirmations from Etihad after the correction — airport staff may ask for proof of the change.

Useful Etihad links & contact options

• Manage booking / modify: Etihad Manage page.
  
  

• Name correction FAQ / modification guide (contains examples of allowed corrections and documents).
  
  

• General FAQs and contact centre details (local numbers vary by market). If in doubt call the Etihad Contact Centre or your booking agent.
  
  

If you want, I can:

• Draft a ready-to-send email tailored to your PNR and exact name correction (copy/paste).
  
  

• Or, if you give me the exact current booking name and the correct passport name (just the names, not passport number), I’ll produce the exact wording to copy into the Etihad manage form or email.