权限使用说明
为实现应用的核心功能，我们可能会请求以下设备权限：
1. 相机权限（CAMERA）
用于扫描二维码或拍摄与服务相关的信息。只有在您主动使用相关功能时，应用才会访问相机。未经您的明确操作与同意，我们不会在后台启用相机，也不会将相机获取的内容用于与该功能无关的用途。
2. 蓝牙权限
用于连接和识别蓝牙设备，支持相关硬件通信功能。
3. 网络权限
用于访问我们的服务器、加载产品与订单数据、完成支付和提供客户服务。
4. 相册/存储权限（如适用）
用于选择、上传或保存图片文件，仅在您主动触发相关功能时使用。
5.数据处理说明
我们如何处理通过权限获得的数据
我们仅在提供相关功能所必需的范围内使用这些数据。除非为完成您主动发起的服务请求，或法律法规另有要求，我们不会将通过相机、蓝牙或其他设备权限获取的数据出售给第三方，也不会用于未经说明的用途。
Privacy Policy
Last Updated: April 2026
At eSIM Fan, we are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our mobile application, and access our related services.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Name
- Email address
- Phone number
- Account information
- Order and transaction details
- Payment-related information required to complete purchases
- Customer support communications
We may also collect certain technical and device-related information automatically when you use our services, such as:
- Device type and operating system
- App version
- Log information
- Network information
- Diagnostic and crash data
2. Permissions and Device Access
To provide app features, our mobile application may request access to certain device permissions, including:
Camera
We may request access to your device camera to scan QR codes or capture information required for specific app features. The camera is only accessed when you actively use a feature that requires it. We do not access the camera in the background without your knowledge.
Bluetooth
We may request Bluetooth access to connect to, identify, or communicate with supported nearby devices and hardware accessories required for app functionality.
Internet / Network Access
We use network access to connect to our servers, load product and account data, process transactions, provide customer support, and maintain app functionality.
Photos / Media / Storage
If applicable, we may request access to photos, media, or storage so you can select, upload, or save images or related files when using specific features.
Location
If applicable under your device or Android version, location-related permissions may be requested to support Bluetooth functionality, nearby device discovery, or related services. Such permissions are used only as necessary for the relevant feature.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, maintain, and improve our website, app, and services
- Process orders and transactions
- Authenticate users and manage accounts
- Provide customer support
- Send transactional communications, such as order updates and service notices
- Send promotional communications where permitted by law
- Monitor performance, troubleshoot issues, and improve security
- Comply with legal and regulatory obligations
4. How We Share Information
We do not sell your personal information.
We may share your information only when necessary with:
- Service providers that help us operate our website, app, payments, hosting, analytics, customer support, or business operations
- Payment processors to complete transactions
- Legal or regulatory authorities where required by applicable law
- Other parties in connection with a merger, acquisition, financing, or sale of assets, where permitted by law
Any such sharing is limited to what is necessary and subject to appropriate confidentiality and security obligations.
5. Data Retention
We retain personal information only for as long as necessary to provide our services, fulfill transactions, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We implement reasonable technical and organizational safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing
- Opt out of promotional communications at any time
To exercise these rights, please contact us using the contact details below.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and enhance user experience. You can manage cookie settings through your browser preferences.
9. Third-Party Services and Links
Our website or app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.
10. Children's Privacy
Our services are not directed to children unless expressly stated otherwise. We do not knowingly collect personal information from children in violation of applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on our website and update the effective date above.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@esimfan.com
Website: https://esimfan.com