Privacy Policy for E-safar 

Effective Date: 01-06-2025
App Name: E-safar
Developer Name: Barik IT solutions
Contact Email: siham.alhadi@oqep.om 

1. Introduction 

This Privacy Policy describes how E-Safar ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application. We are committed to safeguarding your privacy and complying with applicable data protection laws including Google Play Developer Policies and App store policies. 

2. Information We Collect 

a. Personal Information 

We may collect the following information from our employees and contractors when they use the app: 

• Full name 

• Mobile number 

• Emergency contact details 

• Email address (optional) 

b. Location Data 

• We do not collect and use real-time location (via GPS) to track journeys as of now. 

• The data may be shared with designated emergency contacts if an SOS is triggered. 

c. Device & Usage Data 

• Device model, operating system, IP address, and app usage analytics. 

• Crash logs and performance metrics to improve app stability. 

3. How We Use Your Information 

We use collected data to: 

• Track journeys based on drivers' status update in application 

• Send alerts and notifications during journeys 

• Generate journey history reports 

• Improve application performance and user experience 

4. Data Sharing and Disclosure 

We do not sell or rent your personal information. 

Your data may be shared with: 

• Emergency contacts you assign for safety alerts 

• Third-party service providers (e.g., Firebase, Google Maps API) for analytics, notifications, and mapping 

• Authorities, if required by law or during an emergency 

All third-party services are used in compliance with their respective privacy policies. 

5. Permissions Required 

To function properly, the app requests: 

• Internet Access (to update routes and sync data) 

• Notification Access (for alerts and journey updates) 

You may control or revoke these permissions at any time through device settings. 

6. Data Retention 

We retain journey data and user information only as long as necessary for the purpose it was collected, or as required by applicable law. 

You may request to delete your data at any time by contacting us at the email provided. 

7. Data Security 

We implement strict security measures including: 

• Encrypted data transmission (HTTPS) 

• Secure storage with limited access 

• Regular system audits and updates 

8. Children’s Privacy 

This app is not intended for children under 13. We do not knowingly collect data from children. If we learn that we have collected personal data from a child, we will delete it immediately. 

9. User Rights 

As a user, you have the right to: 

• Access the information we hold about you 

• Request correction or deletion of your data 

• Withdraw consent for data collection 

To exercise these rights, contact us at [your-email@example.com] 

10. Changes to This Privacy Policy 

We may update this policy occasionally. Updates will be posted in the app and on our website, if applicable. Continued use of the app constitutes acceptance of the revised policy. 

11. Contact Us 

For questions or concerns regarding this Privacy Policy, please contact:
📧 [siham.alhadi@oqep.om]