If you have an Epson printer that is showing you an error while you try to print from it, then there is no need to worry. There are many situations when you will face an error on your printer and one such situation is when Epson error code 0x97 appears on a user's printer. Well, fixing this error code is quite an easy process but only if you know the reason behind it. Although some of the printer errors are caused due to flawed drivers and some are caused due to external issues, you can still fix them no matter what the cause is.
In case you have recently encountered an Epson printer driver error code 0x97, then you are surely going to find this article helpful. Although this issue might annoy you at first, as soon as you fix it, you will realize it is not too complicated to fix. So, let us first know why you are seeing this error.
What causes Epson error code 0x97?
If you are experiencing this issue, then there is a possibility that you are using your printer for a long. You may come across this error without any warning and even without getting the time to figure it out. When you see this error, the printer's signal is not able to get connected by your device. As a result of the same, you will not be able to get back to the printing task until you fix the issue. This error generally appears on the printer's LED screen and you will see that your printer has shut down suddenly. The error generally appears due to hardware issues with your printer or because an internal part of the printer is not working properly.
Ways to fix the Epson error code 0x97
1. Reconnect everything
The most basic thing you can do here is to disconnect all the cables or cords that are connecting your printer and the PC. However, while doing so, you must memorize where everything was plugged in. After disconnecting everything, you simply need to wait and then reconnect all the cables back on their place and see if you see that error again.
2. Clean the print-head
Simply, cleaning the print-head of your printer would help resolve the issue. To clean the print-head, follow these easy steps:
I. Take off the ink cartridges
II. Use a clean cloth to wipe off the print-head
III. Keep cleaning it until you see that no ink is sticking to it
IV. After that, replace the cartridges
V. Turn on your printer and try taking a printout
3. Reset your Epson printer
If you still see the Epson printer error code 0x97 on the printer's LED, then the next best thing you can do is reset your printer. For this, disconnect all the cables, wait for some time, and plug them back in. After that, simply press and hold the power button for at least 10-15 seconds and try using your printer. If you could print, you are good to go, if not, then you might have to take it to the service center.
Apart from the solutions mentioned above, you can also try to service your printer, install the driver updates, and re-install the printer drivers on your device. Sometimes, outdated printer drivers are the biggest cause behind you facing this issue. So, you must make sure that the driver updates are installed as soon as they are released. You can also try to disable the firewall or antivirus for some time and then see if the error appears again or not.